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Curriculum 2011 – HLBP12KN (in English)

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LAUREA UNIVERSITY OF APPLIED SCIENCES

Degree Programme in Business Management, Peer to Peer (Laurea Hyvinkää, liko), HLBP12KN

Learning concept at Laurea

Universities of applied sciences have three tasks set by law: research and development, regional development, and
pedagogy. The effective integration of these three tasks has been seen as one of the keys to the successful
completion of Laurea's statutory duties. The aim for Laurea is to produce competent graduates who become
research-oriented developers of their work and their fields. A further aim is to develop and renew labour market
competence through research and to produce innovations that make use of multidisciplinary competence to have an
impact on our surroundings.

Laurea's learning concept is embodied in the Learning by Developing model, which has been rewarded by the
Finnish Higher Education Evaluation Council. The objective of learning is competence, which is visible as new ways
and means of working, and which allows for renewal of the labour market and the field. Learning by Developing
takes place in workplace-oriented projects in which students, lecturers, workplace experts and customers work
together to develop innovative solutions.

Students are seen as partners who, as their competence develops, are able to take on increasing responsibility and
make use of their creativity to complete research and development tasks. Students acquire competence in learning
environments comprising diverse workshops and labs. Professional competence is constructed out of the integrated
combination of empirical data, a deep understanding of it, and skills in doing and handling situations. Working
together to build knowledge-based skills leads to competence that allows students to manage diverse situations in
the constantly changing world of work.

Learning at Laurea progresses through an orientation of skills. Scientific data is significant as a tool. Learning directs
students to process knowledge and to select ethically significant knowledge that can be utilised and applied in
development projects that correspond to their degrees. Laurea places importance on ensuring that students grow
into skilled experts who can renew the labour market. Workplace-oriented development projects as learning
environments allow for genuine learning, the construction of partnership networks, the application of meaningful
experiences and the development of creativity and research orientation. In the work-oriented development projects,
individuals and the target community develop their competence together. In addition, they generate new knowledge
for developing and reforming the labour market.

Learning environments

The aim of the learning environment is to facilitate the achievement of learning outcomes while supporting the
generation and development of new competence. Laurea's learning environments utilise internal and external
networks and are in constant interaction with the workplace. Regional influence increases through communities and
the networks that they form. Students use projects to learn the basics of networking, social skills and communication
with experts in the field. Students grow into developers by carrying out development tasks and by interacting in
competence networks.
Practical applications of learning environments include initiatives and projects that form innovation environments for
the community, as well as various operating spaces designed for learning and development, competence hubs and
development labs.

The student's role and responsibility in learning

In Laurea’s work-oriented research and development projects, the concept of partnership implies cooperation
between teachers, experts from the labour market and students. The cooperation is based on responsible
commitment to the development project. Studying at Laurea requires critical thinking, problem-solving skills, self-
directiveness, a proactive attitude and cooperation skills from students. The studies place a focus on an
independent attitude. In development projects, all participants are seen as learners, because the projects aim to
produce change and generate something new. Partnership also means mutual respect and appreciation for diverse
skills. The progress of the development project requires sharing competence and building new competence out of
different areas of expertise. Students participate as partners who build their competence by obtaining new tools and
by taking part in various research and development initiatives.
The teacher's role at Laurea

The teacher's role in development projects can be described as that of an expert, a participant and a pedagogical
leader. The teacher cannot transfer competence to students but guides the student's learning process.Depending on
their roles, Laurea's teachers are both researchers and developers, influencers in regional development, and
pedagogues. Teachers who work as researchers publish reports that demonstrate the effectiveness of development
projects as reformers and developers of competence in the labour market. As a developer, a teacher is responsible
for ensuring the progress of a development project.

Structure of the curriculum

Laurea’s curricula are based on themes and study units. A theme refers to a wider competence area that typically
requires that a student master several study units within the subject area. The contents of the themes and study
units cover the core vocational competence in the field. Annual themes form an umbrella for studies from the
perspective of increased professional growth. The curriculum contains the nationally defined generic competences
(see Table 1) as part of the objectives set for the themes or study units. Mastering the generic competences
ensures vocational education that meets the requirements set for the level to be obtained at universities of applied
sciences, and mastering the themes builds competence needed in working life.

Table 1. National generic Competences (Arene 2010)

Generic competences                                     Description of the competence, bachelor level
LEARNING COMPETENCE                                     •  is able to self-evaluate and develop one’s
                                                           competence and learning style orientation
                                                        •  is able to retrieve and analyze information and
                                                           evaluate it critically
                                                        •  is capable of taking responsibility for
                                                           collaborative learning and sharing knowledge in
                                                           teams
ETHICAL COMPETENCE                                      •  is able to take responsibility for one’s own
                                                           actions and for the consequences of these
                                                           actions
                                                        •  is able to work according to the ethical principles
                                                           of the subject field
                                                        •  is able to take other people into account in one’s
                                                           actions
                                                        •  is able to apply the principles of equality
                                                        •  is able to apply the principles of sustainable
                                                           development
                                                        •  is capable of social influencing using one’s know-
                                                           how and based on ethical values
WORKING COMMUNITY COMPETENCE                            •  is able to operate as a member of a work
                                                           community
                                                        •  is able to operate in communicative and
                                                           interactive situations in working life
                                                        •  is able to utilize information and communications
                                                           technology in one’s subject field
                                                        •  knows the working life in one’s subject field and
                                                           is able to create personal contacts in working life
                                                           and to operate in professional networks
                                                        •  is capable of decision making in unpredicted
                                                           situations
                                                        •  is ableto apply the principles of organizational
                                                           management and leadership in working life and
                                                           has abilities for supervision tasks
                                                        •  possesses entrepreneurial skills
INNOVATION COMPETENCE
                                                         •    is able to conduct research, development and
                                                              innovation projects applying the existing
                                                              knowledge and methods of the field
                                                         •    is able to work in projects
                                                         •    is capable of creative problem solving and
                                                              development of working methods
                                                         •    is able to find customer-oriented, sustainable and
                                                              profitable solutions
INTERNATIONALIZATION COMPETENCE                          •    possesses communicative competence
                                                              necessary for one’s work and for professional
                                                              development in the subject field
                                                         •    is able to operate in a multicultural environment
                                                         •    takes into account the effects of and
                                                              opportunities for internationalization development
                                                              in one’s own field


Competence evaluation

Competence evaluation is based on the objectives described in the curriculum. These objectives define the
requirements that students have to meet to achieve their degree titles. Competence evaluation shows how well the
set objectives have been met. On the one hand, competence is seen as knowledge, skills and values, and on the
other hand, as experience. Evaluation through development projects looks at an individual's and the project
community's learning, the progress and significance of different processes, and the results achieved.Study units are
evaluated on a numerical scale of 0 to 5 or on a pass/fail (H/0) basis. The evaluations apply criteria developed for
evaluating the competence of students at the beginning of their studies and at graduation (see Table 2). The
evaluation criteria for each study unit are given in the study unit's syllabus.

Table 2. Evaluation criteria for initial stage and graduation stage students


BACHELOR'S DEGREE                     INITIAL STAGE STUDENTS                   GRADUATION STAGE
                                                                               STUDENTS


EXCELLENT                             • Apply professional concepts             • Apply professional concepts
                                      expertly.                                expertly and extensively, and
grade 5                                                                        manage the big picture.
                                      • Comply with occupational safety         • Develop occupational safety of
Students are able to:                 instructions responsibly and             their operating environment.
                                      independently.                            • Develop operating methods by
                                       • Justify activities using research     comparing, combining and
                                      knowledge.                               selecting research knowledge.
                                       • Work independently and take            • Work independently and
                                      initiatives in line with objectives.     innovatively in line with objectives.
                                      Operations are often flexible,           Activities are mostly creative,
                                      systematic, development-oriented,        focused on developing the
                                      creative and active.                     workplace and distinctly
                                       • Select the appropriate                professional.
                                      techniques and models for                 • Select, combine and develop
                                      activities, and justify the choices.     appropriate techniques and models
                                       • Act in customer-oriented ways         for activities.
                                      and according to the situation.           • Take initiatives and act
                                       • Promote group activities.             responsibly in customer relations,
                                       • Able to critically apply ethical      and understand the meaning of
                                      principles in the subject field in       customer relationships for the big
                                      one's conduct and tasks.                 picture.
                                                                                • Develop and renew activities of
                                                              multidisciplinary teams.
                                                               • Critically apply ethical principles
                                                              in the subject field in complex and
                                                              unanticipated situations.


BACHELOR'S DEGREE       INITIAL STAGE STUDENTS                GRADUATION STAGE
                                                              STUDENTS


GOOD                    • Apply professional concepts         • Apply professional concepts
                        systematically.                       expertly.
grade 3                  • Apply occupational safety           • Take care of occupational safety
                        instructions in their activities.     for themselves and the work
Students are able to:    • Justify, compare and analyse       community, and perceive
                        their activities using general        development objects.
                        guidelines.                            • Select methods of operation in
                         • Able to cope independently in      accordance with research
                        different tasks in each operating     knowledge and guidelines.
                        environment.                           • Work systematically and critically
                         • Apply acquired techniques and      in line with objectives in complex
                        models diversely.                     situations. Operations are often
                         • Act professionally in customer     flexible, systematic, creative and
                        situations.                           active.
                         • Work in a group in line with        • Select the appropriate
                        objectives.                           techniques and models for
                         • Justify their activities in        activities, and justify the choices.
                        accordance with ethical principles.    • Prioritise and maintain customer
                                                              relationships.
                                                               • Promote group activities.
                                                               • Critically apply ethical principles
                                                              in the subject field in one's conduct
                                                              and tasks.


BACHELOR'S DEGREE       INITIAL STAGE STUDENTS
                                                              GRADUATION STAGE
                                                              STUDENTS


SATISFACTORY             • Apply most important/individual     • Apply professional concepts
                        and appropriate professional           systematically.
grade 1                 concepts, and indicate their            • Comply with occupational safety
                        familiarity with the knowledge base. instructions responsibly and
Students are able to:    • Act safely, although activities are independently.
                        often schematic/ experimental/          • Justify and analyse their
                        fumbling/ self-involved.               activities using general guidelines
                         • Comply with rules and               and in accordance with evidence-
                        intructions, and justify their         based information.
                        activities using provided               • Act professionally and
                        instructions.                          responsibly in unanticipated
                         • Act appropriately under guidance. customer and problem situations.
                         • Use acquired techniques and          • Work independently in different
                        models.                                tasks in each operating
                         • Take customers into account in      environment.
                        their actions.                          • Apply acquired techniques and
                         • Act as group members.               models diversely
                         • Act in accordance with ethical       • Act in customer-oriented ways
                                     principles.                           and according to the situation, and
                                                                           understand customer needs.
                                                                           • Work in a group in line with
                                                                           objectives.
                                                                           • Act and justify their activities in
                                                                           accordance with ethical principles.


Degree programme's quality evaluation and development

The quality of Laurea’s operations is monitored and developed with the quality assurance system (picture 1.). The
aim of the quality assurance system is e.g. to extensively guarantee the quality of education and of other activities,
systematically produce quality-related data for the development of the operations and to promote recognition of
insufficient quality.
Processes have been described as support for Laurea’s basic operations. The core process is the Learning by
Developing process, its implementation is supported by the Education process, the Strategy and Management
process and the HR process.
Strategy Implementation Plan, where the critical success factors and their indicators have been defined, functions
as a tool for monitoring and evaluating operations. Central indicators for a degree programme’s quality assurance
are e.g. progress of studies, learning through research and development, dropout rate, completion of studies and
development of compentence in graduating students. The results according to the indicators are discussed annually
and based on them the appropriate measures for the development of operations are defined.
Besides the data related to critical success factor indicators, Laurea also collects other feedback and evaluation
data in order to develop the quality of a degree programme. The degree programme specific curriculum is evaluated
annually. In addition to personnel also students and working life representatives take part in the evaluation.
Students’ most important channel of evaluating and developing operations is the student feedback system. Student
feedback system includes feedback questionnaires that measure the quality of education, student’s professional
growth and student wellbeing as well as immediate feedback. Collecting feedback data, its systematic processing
with students and personnel as well as versatile exploitation of the data enable continuous quality development in
education.
Students are actively involved in different development teams both on Laurea and local unit levels. Consultation
meetings between student union LAUREAMKO and the steering group are organised regularly. The aim of the
meetings is to take into account the students’ points of view in the development of the operations. The consultation
meetings are held both on Laurea and local unit levels. Student members participate also in Laurea’s internal audits
which are organised once an academic year. Through the internal audits students contribute to the quality
development of education and other operations.
Laureas curriculum as a part of the European Higher Education Area

Finnish higher education institutions have reformed their curricula in accordance with the creation of the European
Higher Education Area, i.e., the Bologna Process. The EU's strategic objectives regarding education also guide
education in Finland. The Bologna Process covers a total 46 of countries, including some outside the EU. The aim
of the Bologna Process is to establish a consistent, compatible and attractive Higher Education Area in Europe by
2010.
To promote the adoption of internationally understandable, comparable degrees, the process has created a system
based on two main cycles: undergraduate (Bachelor level) and graduate (Master level). Finland has adapted its
degree structure to align it with this European objective. In universities of applied sciences, the two-cycle degree is
implemented in a way that students obtain a first-cycle (Bachelor’s) degree, after which they have the opportunity to
obtain a Master’s degree. The requirement for access to Master’s training is an undergraduate degree plus three
years’ work experience. The long-term objective is that approximately 20 per cent of Bachelor’s graduates will take a
Master’s degree.

Finnish universities of applied sciences adopted ECTS (European Credit Transfer and Accumulation System) credits
in 2005. In the ECTS, one academic year equals 60 credits. The ECTS is a student-centric system. It is based on
the student workload needed to achieve the targets set for each degree programme.
The curricula describe the learning outcomes and competence. From the point of view of promoting international
mobility, curricula must be internationally understandable. The aim of standardising the structures and learning
targets of degrees is to improve the conditions for mobility within and between higher education institutions during
the studies, and also in the workplace after graduation. In terms of the recognition and comparability of degrees
taken in different countries, it is important to link learning targets to concrete competence requirements and
definitions in the labour market.
Laurea’s competence-based curriculum takes into account the demands of the Common European Framework.
Studies are accumulated in the form of credits, and study units form larger modules. Competence is defined in terms
of the students’ learning outcomes. Currently resources are being directed towards further enhancing the ability of
the curriculum implementations to generate new competence and innovations for Laurea’s operating environment.
Sources:
The Bologna Process
http://www.minedu.fi/OPM/Koulutus/artikkelit/bologna/index.html

Global challenges and sustainable development in the curricula

The activities of the higher education institutions are based on responsibility, sustainable development and
understanding and appreciating diversity within the higher education community.
A suggested measure of the Strategy for the Internationalisation of Higher Education Institutions is that the higher
education institutions will increase education and research cooperation based on national and international
networking in order to contribute to the attainment of the goals of the UN Decade of Education for Sustainable
Development 2005-2014. Laurea’s curricula will be developed according to the Strategy for the Internationalisation
of Higher Education Institutions 2009-2015. Out of Laurea values sense of community and social responsibility
represent these perspectives most clearly. Moreover, ethical competence of the generic competences of university
of applied sciences degrees also means the ability to apply the principles of sustainable development in one’s own
work. Functioning in the globalising world requires the higher education institutions to critically consider the ethicality
of their operational principles.
The goal is that all Finnish degree programmes have at least 30 cr. of studies in foreign language in their curricula.
The local units proceed towards this goal gradually. In some degree programmes the goal has already been
reached. The goal is also to produce competence that enables participating in solving global problems and building
activities on an ethically sustainable foundation.
Source: http://www.minedu.fi/export/sites/default/OPM/Julkaisut/2009/liitteet/opm23.pdf?lang=fi


Operating environment

In Laurea’s area of operation, four fifths of all jobs are in services. Growth businesses play a central role in the
metropolitan area’s competitiveness. They make up a small proportion of new
start-up companies. However, they generate a lot of new jobs. Identifying growth businesses and improving the
operating conditions of companies – especially ones offering knowledge- and competence-intensive business
services – are essential in terms of competitiveness. There is a significant volume of public sector service
production in the metropolitan area. Innovative products and methods must be utilised actively in the public sector’s
own activities in order to develop public services. Globalisation, the rapid development of information and
communication technology, the shortening life cycle of products and services, and
increasing customer demands are features of the economic environment. As a consequence, innovativeness has
become a major competitive factor for companies, networks and regions. The customer-driven innovation of
products and services will begin directing companies’ operations and marking their core processes. Customer
values and cultural backgrounds are emphasised in productisation. Organisations respond to changes in their
operating environment by modernising their operations through development projects. Using the P2P model,
students learn to identify development needs, and to plan and lead organisations’ business development projects.
Changing operating environments demand that experts know how to analyse and develop operations. P2P projects
teach students to work in dynamic, networked environments.

Competences

Competences form broad areas of expertise – combinations of an individual’s knowledge, skills and attitudes.
Finnish universities of applied sciences have decided to use a distinction between subject-specific competences and
generic competences in their classification of competence.

GENERIC COMPETENCES
Generic competences refer to competences shared by all degree programmes. They lay a foundation for students’
future participation and collaboration in the wold of work, as well as for their professional
development.
The nationally defined generic competences are:
learning competence
ethical competence
communicative and social competence
development competence
organisational and societal competence
internationalisation competence (cf. www.ncp.fi/ects)

The competence growth achieved in these areas parallels progress in the subject-specific competences throughout
the programme, and it is measured in competence evaluations.

BUSINESS COMPETENCE

The subject-specific competences form a basis for the students’ professional development. Bachelors in Business
Administration have strong generalised business competence, being able to maintain and develop the operations of
diverse organisations. Graduates of the programme must be able to identify structures in the operating environment,
analyse and utilise change trends, develop organisations’ key functions and processes, and know the principles of
productisation and commercialisation, customer and partner relations, entrepreneurship and responsible business
management. In the P2P model, business competence is
built through project work in the following thematic areas: business operations, marketing, financial management,
management and communication

Professional Growth and Annual Themes

At the early stage of P2P studies, students familiarise themselves with the various areas of business competence
and develop into initiative-taking information gatherers, acquiring competence through diverse projects for
employers. The projects are broad entities in which students become conversant in the processes and practices
related to business operations. As their basic studies progress, students focus on analysing and developing
business operations. New information is generated by solving business development problems and creating various
kinds of work methods and working theories regarding phenomena
under investigation. Students test and examine various concepts and interpretations together. The projects
emphasise customer collaboration and networking, with a focus on peer-to-peer learning supported by a
tutor.During their professional studies, students develop their own collaboration networks. Utilising the competence
they have acquired in prior studies, they develop it in line with their personal objectives.
As experts, students are encouraged to develop their networks and work methods. The projects are challenging in
nature, aimed at developing the operations of partner organisations. Students learn to conduct independent, overall
project management. The thesis and work placements work towards these same aims, giving students opportunities
for refining their individual career paths.

Graduates of Business Management understand the opportunities of continuous renewal, and see their degrees as
part of a lifelong learning process. Support for professional growth is based on multidisciplinary
learning environments and on learning by developing in authentic workplace projects. Figure 1 (page 16) illustrates
the professional growth process. Learning in the P2P model is based on the Learning by Developing (LbD) principle.
Its five cornerstones are partnership, experiencing, authenticity, creativity and research orientation.Partnership is
evident as shared activities. Students help each other in projects and learning by providing peer support in steering
groups. More experiences students provide assistance to younger students, while experts in specific fields assist
their colleagues. Laurea staff members take on the role of partners by providing guidance, advice, questions and
support for learning. It is also important for students to collaborate with representatives
of the surrounding labour market, who participate in projects in the capacity of partners and senior colleagues.
Figure 1. Professional growth process (Laurea’s Pedagogical Strategy 2007, 13.)

Experiencing is evident as independent activities. Students complete all their studies in genuine projects, assuming
responsibility for their own work. This allows them to experience the pros and cons of diverse operating models
while learning to be responsible for their choices and actions. Sharing experiences with diverse partners fosters the
development of cooperation skills and supports the transfer of working life values between participants. Authenticity
is evident as genuine projects. P2P studies are completed in genuine business development projects. Working in
genuine environments allows students to receive tacit knowledge and form a strong network with people who learn
to trust their competence. Creativity is evident as continuous development. Students are constantly involved in
creating new, improved, efficient work methods.All projects are aimed at achieving development in operations,
which forces students to increase their own competence. Research orientation is evident as knowledge-based
decision-making.
In order to choose the best solution for each situation and to allow for continuous development, students have to
acquire a sufficient knowledge base before taking action. This is the main motivation for acquiring existing
knowledge and generating new knowledge using diverse research methods.

Project work in the P2P model

The P2P model is special due to the close collaboration between partners, students and P2P tutors in projects.
Partners are organisations from diverse social, commercial and industrial sectors. Students learn by working in
diverse project tasks, growing into active developers and experts in project work. The organisations, on the other
hand, gain information they need for their operations. At the beginning of their studies, students generally participate
in projects agreed by the P2P tutors; as their studies progress, they are encouraged to find their own projects. The
students’ networks of employers and contacts grow during the programme, which makes it easier for them to find
projects. Figure 2 outlines the main points in the progress of a P2P development project.




Graduates of the P2P process have competence in line with the Bachelor-level competence requirements of the
European Bologna Process. Evaluations consider their project working skills, subject-specific knowledge and the
national generic competences (learning competence, ethical competence, communicative and social competence,
development competence, organisational and societal competence and internationalisation competence.
Evaluations of project work include team evaluations, students’ self-evaluations and assessments by the tutor.
Competence must be evident in the process, its results, the use of information sources and collaborations. During
their studies, students gain a portfolio of development projects, which details their participation in projects and their
competence development. Evaluation takes
place throughout each project and is discussed through feedback in sparring sessions held for each team at the end
of the project. Students gain credits in proportion to their contribution to the project. One credit is equivalent to
around 27 hours of work. Students are graded as Excellent (K5, development) when they can prove superior
mastery of the abovementioned competence areas, both in practice and conceptually. A Good grade (H3 – H4,
applications) requires demonstration of mastery in practice, while certain deficiencies are allowed in theoretical
competence or practicalproject work. For a Satisfactory grade (T1 – T2, doing) students must be able to follow
instructions in projects, find suitable sources of information and gather information on the topic. Studies are
evaluated on a scale of 1 to 5 and the grades are entered
into the Winha system. Explanations of competence and generic evaluations are given in the appendix to the degree
certificate.

Competence evaluation

Description of the Degree Programme

Studies

In the Degree Programme in Business Management using the P2P model, studies are split into basic studies,
professional studies, elective studies, work placements and the thesis. Compulsory basic studies account for 80
credits and cover the following themes:
- business operations
- marketing
- financial management
- management
- communication.
In addition, compulsory elements include 30 cr from a work placement and 15 cr from the thesis. The topic of the
thesis is generally a development project done for an organisation. Advanced studies in business managament
account for 70 credits. In them, students can choose to specialise in business operations, marketing, financial
management, management or communication.
Elective studies account for 15 credits. They can be chosen from the advanced themes in Business Management or
from other Laurea
degree programmes. Figure 3 illustrates the construction of P2P studies and the development of project
management skills in the P2P Business Management degree.
Structure of the curriculum

Basic studies 80 cr

Compulsory basic studies account for 80 credits. They cover the following themes:
- business operations
- marketing
- financial management
- management communication:

BUSINESS OPERATIONS 15 CR

Description of theme

Business competence encompasses identifying, analysing and
developing an organisation’s functions and processes.
Core topics:
• What are the central questions in business oprations?
• How does one build and apply a business idea profitably?
• In what kinds of networks do organisations operate?
Competence gained during the theme:
• Students can evaluate and analyse the main aspects of business operations.
• They can apply a business idea in practice.
• They can identify the stakeholders and networks of an organisation.
MARKETING 15 CR

Description of theme

The purpose of marketing is to identify the needs of an organisation’s customers and other stakeholders, and to
build, maintain and develop relationships.
Core topics:
• What does marketing mean?
• What are the tools and methods of marketing?

Competence gained during the theme:

• Students can analyse an organisation’s customer and
stakeholder relationships.
• They can plan marketing measures.
• They can implement marketing measures.

FINANCIAL MANAGEMENT 10 CR

Description of theme

Financial management refers to handling an organisation’s financialprocesses and the main related tasks.

Core topics:

• What are the main tasks in financial management?
• For what needs do financial management functions produce
information?
• How is the information utilised?

Competence gained during the theme:
Students can produce information for the needs of internal and external accounting.

MANAGEMENT 20 CR

Description of theme

The purpose of management is to plan, direct and develop an organisation’s operations in atarget-oriented manner.

Core topics:

• What is meant by management/leadership?
• What are the tools and methods of management?
• How does one lead a project?

Competence gained during the theme:

• Students can manage their own work in project and work environments.
• They can examine and analyse management in diverse organisations.
• They can find the information they need when conducting project work.
• They can use the necessary management tools in project work.

COMMUNICATION 20 CR

Description of theme

The purpose of communication in a business is to support and further the achievement of the organisation’s targets
with the use of internal and external communications.
Core topics:

• What issues should be taken into account in communications?
• What kinds of interaction skills are needed in diverse operating environments?

Competence gained during the theme:

• Students can utilise diverse information sources appropriately.
• They can select the communication methods and tools that are suited to certain situations.
• They can produce written and verbal communications for an organisation.
• They attain at least skill level B1 of the Common European Framework in Swedish (cf. Laurea’s Language
Programme, CEF 2001).
• They attain at least skill level B2 of the Common European Framework in English (cf. Laurea’s Language
Programme, CEF 2001).
• Swedish I, 5 cr
Prerequisite: skills in Swedish equivalent to upper secondary school level.
• English I, 5 cr
Prerequisite: skills in English equivalent to upper secondary school level.
• English II, 5 cr
Prerequisite: skills in English equivalent to upper secondary school level.

Professional studies 70 cr

Advanced subject-specific studies in business management account for 70 credits. Students must select at least two
of these modules, completing a minimum of 20 credits in each and a maximum of 2 x 35 credits.

BUSINESS OPERATIONS, 0 – 35 CR
Description of theme

BBA student’s business competence encompasses identifying,analysing and developing an organisation’s functions
and processes.

Core topics:
• How does one develop and conduct profitable business operations?
• How is an organisation run responsibly?

Competence gained during the theme:

• Students are able to develop business processes.
• They can develop innovative business solutions.
• They can work successfully with diverse stakeholder groups.

MARKETING, 0 – 35 CR
Description of theme

The purpose of marketing is to identify, build, maintain and develop an organisation’s relations with customers and
otherstakeholders.

Core topics:
• What methods can be used to investigate the effects of marketing measures?
• How can a company’s customer and stakeholder relations be profitably developed?

Competence gained during the theme:

• Students can analyse the impact of an organisation’s marketing measures.
• They can develop an organisation’s customer and stakeholder relationships.

FINANCIAL MANAGEMENT, 0 – 35 CR
Description of theme
Financial management refers to handling an organisation’s financialprocesses and the main related tasks.

Core topics:
• How can financial management and administration processesbe developed?
• How can accounting data be utilised in an organisation’s decision-making?

Competence gained during the theme:

• Students can interpret and utilise an organisation’s financial data.
• They can produce accounting information for use in managing the organisation’s operations.

MANAGEMENT, 0 – 35 CR
Description of theme

The purpose of management is to plan, direct and develop an organisation’s operations in a target-oriented manner.

Core topics:
• How does one work as a manager?
• How does one manage intangible success factors?
• How can an organisation’s development needs be predicted?

Competence gained during the theme:

• Students are able to plan, evaluate and develop an organisation’s management-related functions.
• They can develop their own work in project and work environments.
• They can identify an organisation’s areas of development.
• They can acquire, initiate and lead projects.

COMMUNICATION, 0 – 35 CR
Description of theme

The purpose of communication in a business is to support and further the achievement of the organisation’s targets
with the use of internal and external communications.

Core topics:
• What factors should be taken into account when analysing,planning and developing communications?
• How can one develop interaction skills in diverse operating environments?

Competence gained during the theme:
Students can analyse, plan and develop an organisation’s communications.
Work placement 15+15 / 30 cr
Description of theme
Students independently acquire a place to carry out a work placement
towards the end of their studies. In the placement, the students
should work as a project leader or an expert in a task that develops their professional competence. They keep a
learning diary of the placement, which is used at the end to write a report.
After the placement, students carry out a reflective discussion with their tutors. The work placement can be linked to
the thesis (cf. the Thesis section).
Core topics:
• How can I apply what I have learnt?
• How can one identify areas of development in a work environment?
• How can competence be developed further?
Competence gained during the theme:
Students are able to deepen their project-related and subject-specific competence.

Work placement 15+15 / 30 cr

Description of theme
Students independently acquire a place to carry out a work placement
towards the end of their studies. In the placement, the students
should work as a project leader or an expert in a task that
develops their professional competence. They keep a learning
diary of the placement, which is used at the end to write a report.
After the placement, students carry out a reflective discussion
with their tutors. The work placement can be linked to the thesis
(cf. the Thesis section).
Core topics:
• How can I apply what I have learnt?
• How can one identify areas of development in a work environment?
• How can competence be developed further?
Competence gained during the theme:
Students are able to deepen their project-related and subject-specific competence.

Thesis 15 cr
Description of theme
All Laurea degree programmes include a thesis that accounts for 15 credits and is linked to advanced studies. The
thesis is usually related to the student’s project and work placement, and is active in nature. These can be
conducted independently or in pairs. Laurea’s Thesis Instructions must be followed in all thesis processes.
The thesis forms a part of Laurea’s research and development work and helps students to grow professionally and
to develop their competence, also being linked to the local employment sector
and to regional development. The theme involves the completion of a maturity test. In it, students demonstrate
mastery of the subject and good language skills.
In the P2P model, the thesis is based on the students’ development projects. It emphasises collaboration with
diverse organisations, and the adoption of a developmental approach.
Core questions:
• How does one identify needs for development?
• How does one set targets for a development project?
• How does one plan a development project?
• How does one lead a development project?
• How does one carry out a development project?
• How are the results of a development project evaluated?
• How should the outcomes of a development project be communicated and put into practice?
Competence gained during the theme:
• Students can present well-grounded work-related
development proposals.
• They can conceptualise the phenomena of the workplace with a basis in research data.
• They can use appropriate research and development methods for generating new information.
• They can work collaboratively and responsibly with partners in development projects.
• They can evaluate their own work and decisions critically.
• They can manage the big picture, presenting their ideas logically and with justifications.

Elective studies 15 cr

Students use elective studies to deepen and broaden their competence. Students should choose study units to align
the content of their studies with their own personal interests and career objectives. Elective studies include
multidisciplinary projects and foreign languages, among other topics.
The theme is made up of study units chosen by the student from Laurea’s language studies, Laurea’s shared
studies or another degree programme’s curriculum. Any studies completed at another
institution (university of applied sciences, university, Online University of Applied Sciences, foreign institution), that
cannot be recognised for the degree programme but that the student wishes to include in the degree, are also
classified under this theme.

Sources

Bologna Process.
http://www.minedu.fi/OPM/Koulutus/artikkelit/bologna/index.html. Accessed on 27 August 2009.
The Bologna Process and Finnish Universities of Applied Sciences.
http://www.ncp.fi/ects/. Accessed on 10 June 2009.
CEF 2001.
Common European Framework of Reference for Languages: Learning, Teaching, Assessment. Council of Europe.
Laurea’s Language Programme. Approved by the Board of Laurea University of Applied Sciences on 15 September
2008.
Laurea’s Pedagogical Strategy. Approved by the Board of Laurea Oy on 8 June 2007.
http://www.laurea.fi/internet/fi/03_tietoa_laureasta/01/03_Strategiat/peda_str_250607.pdf. Accessed on 27 August
2009.
Tuning Project.
http://tuning.unideusto.org/tuningeu/. Accessed on 27 August 2009.
                                                         1. year       2. year       3. year       4. year
OP      STUDIES                                                30            60            60            60
0343    BUSINESS OPERATIONS
01160   Bussiness operations I                                     5             5             5
01162   Bussiness operations II                                    5         10            10            10
0342    MARKETING
01163   Marketing I                                                5             5             5
01164   Marketing II                                               5         10            10            10
0344    FINANCIAL MANAGEMENT
01165   Financial management I                                     5             5
01166   Financial management II                                    5         10            10            10
0340    MANAGEMENT
01167   Management I                                               5             5             5             5
01168   Management II                                              5         10            10            10
0341    COMMUNICATION
01169   Communication I                                            5
01170   Communication II                                                         5             5             5
00203   Initial Test in Swedish Skills                             0
00195   Preparatory Studies in Swedish                             3
01182   Swedish                                                                  5
00634   Oral skills in Swedish                                                   0
00635   Written skills in Swedish                                                0
00202   Initial Test in English Skills                             0
00194   Preparatory Studies in English                             3
01171   English I                                                  5
01172   English II                                                               5
0350    WORK PLACEMENT
01173   Work placement I                                                     15
01174   Work placement II                                                                  15
0352    THESIS
00043   Thesis                                                                                           15
B053    ALTERNATIVE STUDIES
B0058   Principles and Special Questions of Public Law                                     10
B0060   Civil Service Law and Special Questions in                                             5
        Labour Law
B0061   Corporate Law and Law of Obligations                                                   5
B0063   Special Questions in Private Law and Research-                                         5
        Oriented Approaches
B0065   Debt Collection and Insolvency Procedures                                              5
0353    ELECTIVE STUDIES
                                                               30            60            60            60
0343 BUSINESS OPERATIONS, 15 cr

Description:
• How does one develop and conduct profitable business operations?
• How is an organisation run responsibly?


The student will be able to:
• Students are able to develop business processes.
• They can develop innovative business solutions.
• They can work successfully with diverse stakeholder groups.

Content:
 Business competence encompasses identifying, analysing and developing an organisation’s functions and
processes.


01160 Bussiness operations I, 15 cr


01162 Bussiness operations II, 35 cr


0342 MARKETING, 15 cr

Description:
• What methods can be used to investigate the effects of marketing measures?
• How can a company’s customer and stakeholder relations be profitably developed?

The student will be able to:
• Students can analyse the impact of an organisation’s marketing measures.
• They can develop an organisation’s customer and stakeholder relationships.

Content:
 The purpose of marketing is to identify, build, maintain and develop an organisation’s relations with customers and
other stakeholders.


01163 Marketing I, 15 cr


01164 Marketing II, 35 cr


0344 FINANCIAL MANAGEMENT, 10 cr

Description:
• How can financial management and administration processes be developed?
• How can accounting data be utilised in an organisation’s decision-making?

The student will be able to:
• Students can interpret and utilise an organisation’s financial data.
• They can produce accounting information for use in managing the organisation’s operations.

Content:
Financial management refers to handling an organisation’s financial
processes and the main related tasks.
01165 Financial management I, 10 cr


01166 Financial management II, 35 cr


0340 MANAGEMENT, 20 cr

Description:
• What is meant by management/leadership?
• What are the tools and methods of management?
• How does one lead a project?

The student will be able to:
• Students can manage their own work in project and work environments.
• They can examine and analyse management in diverse organisations.
• They can find the information they need when conducting project work.
• They can use the necessary management tools in project work.

Content:
The purpose of management is to plan, direct and develop an organisation’s operations in atarget-oriented manner.


01167 Management I, 20 cr


01168 Management II, 35 cr


0341 COMMUNICATION, 20 cr

Description:
• What issues should be taken into account in communications?
• What kinds of interaction skills are needed in diverse operating environments?

The student will be able to:
Competence gained during the theme:

• Students can utilise diverse information sources appropriately.
• They can select the communication methods and tools that are suited to certain situations.
• They can produce written and verbal communications for an organisation.
• They attain at least skill level B1 of the Common European Framework in Swedish (cf. Laurea’s Language
Programme, CEF 2001).
• They attain at least skill level B2 of the Common European Framework in English (cf. Laurea’s Language
Programme, CEF 2001).



• Communication I, 5 cr
• Swedish I, 5 cr. Prerequisite: skills in Swedish equivalent to upper secondary school level.
• English I, 5 cr. Prerequisite: skills in English equivalent to upper secondary school level.
• English II, 5 cr. Prerequisite: skills in English equivalent to upper secondary school level.

Content:
The purpose of communication in a business is to support and further the achievement of the organisation’s targets
with the use of internal and external communications.


01169 Communication I, 5 cr
01170 Communication II, 15 cr


00203 Initial Test in Swedish Skills, 0 cr

Study unit description:
At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates
required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests
in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who
transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’
starting level before language studies begin. Students who fail the test must take preparatory studies in the
language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in
elective studies.


00195 Preparatory Studies in Swedish, 3 cr

The student is able to:
• master basic Swedish vocabulary and grammar
• use various methods for improving their language skills

Contents of the study unit:
• main structures of the Swedish language
• basic Swedish vocabulary

Study unit description:
Students improve their skills in communicating in Swedish as preparation for completing actual studies in the
language.


01182 Swedish, 5 cr


00634 Oral skills in Swedish, 0 cr

Study unit description:
This study unit is for evaluating oral skills in Swedish.


00635 Written skills in Swedish, 0 cr

Study unit description:
This study unit is for evaluating written skills in Swedish.


00202 Initial Test in English Skills, 0 cr

Study unit description:
At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates
required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests
in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who
transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’
starting level before language studies begin. Students who fail the test must take preparatory studies in the
language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in
elective studies.


00194 Preparatory Studies in English, 3 cr
The student is able to:
• master basic English vocabulary and grammar
• use various methods for improving their language skills

Contents of the study unit:
• main structures of the English language
• basic English vocabulary

Study unit description:
Students improve their skills in communicating in English as preparation for completing actual studies in the
language.


01171 English I, 5 cr


01172 English II, 5 cr


0350 WORK PLACEMENT, 30 cr

Description:
• How can I apply what I have learnt?
• How can one identify areas of development in a work environment?
• How can competence be developed further?

The student will be able to:
Students are able to deepen their project-related and subject-specific competence.

Content:
 Students independently acquire a place to carry out a work placement towards the end of their studies. In the
placement, the students should work as a project leader or an expert in a task that develops their professional
competence. They keep a learning diary of the placement, which is used at the end to write a report. After the
placement, students carry out a reflective discussion with their tutors. The work placement can be linked to the
thesis (cf. the Thesis section).




01173 Work placement I, 15 cr


01174 Work placement II, 15 cr


0352 THESIS, 15 cr

Description:
• How does one identify needs for development?
• How does one set targets for a development project?
• How does one plan a development project?
• How does one lead a development project?
• How does one carry out a development project?
• How are the results of a development project evaluated?
• How should the outcomes of a development project be communicated and put into practice?



The student will be able to:
• Students can present well-grounded work-related development proposals.
• They can conceptualise the phenomena of the workplace with a basis in research data.
• They can use appropriate research and development methods for generating new information.
• They can work collaboratively and responsibly with partners in development projects.
• They can evaluate their own work and decisions critically.
• They can manage the big picture, presenting their ideas logically and with justifications.



Content:
 All Laurea degree programmes include a thesis that accounts for 15 credits and is linked to advanced studies. The
thesis is usually related to the student’s project and work placement, and is active in nature. These can be
conducted independently or in pairs. Laurea’s Thesis Instructions must be followed in all thesis processes. The
thesis forms a part of Laurea’s research and development work and helps students to grow professionally and to
develop their competence, also being linked to the local employment sector and to regional development. The
theme involves the completion of a maturity test. In it, students demonstrate mastery of the subject and good
language skills.

 In the P2P model, the thesis is based on the students’ development projects. It emphasises collaboration with
diverse organisations, and the adoption of a developmental approach.




00043 Thesis, 15 cr

The student is able to:
• present well-grounded work development proposals
• conceptualise the phenomena of the workplace with a basis in research data
• use appropriate research and development methods for generating new data
• participate in development projects, working responsibly in a team with employers and other partners
• evaluate their own work and solutions critically
• manage the big picture, presenting their ideas logically and with justifications

Contents of the study unit:
• familiarisation with the thesis and development project process, and coming up with a subject
• thesis plan describing the background and objectives of the thesis, main data from previous research on the
subject, the research and development methods used and an implementation plan
• carrying out the work for the thesis
• reporting on and publishing the thesis
• maturity test

Study unit description:
Students learn to develop real work processes through research, producing new solutions in the form of products,
operating models or work cultures.


B053 ALTERNATIVE STUDIES, 30 cr


B0058 Principles and Special Questions of Public Law, 10 cr

The student is able to:
• know the duties and mutual power relationships of the legislative powers, the executive powers and the courts of
law, as well as the hierarchy of sources of law and the legal principles related to judicial decision-making
• know about the birth and development of the European Union and the content of European law and its significance
for judicial decision-making
• know the Finnish system of basic rights and the significance of the main human rights agreements
• be familiar with the issues raised in the annually changing public law themes (e.g. tax law, public procurement,
social law, etc.)
Contents of the study unit:
Key questions:
• What do Finland's legal order and sources of law consist of?
• How does the Constitution determine the tasks of government bodies and the content of basic rights?
• How are European law and international law connected to the Finnish legal system?
• What are the principles of legal decision-making?

Study unit description:
Students become familiar with the principles of public authority and the organisation of public bodies, and with the
main aspects of the Finnish legal system.


B0060 Civil Service Law and Special Questions in Labour Law, 5 cr

The student is able to:
• know the rights and responsibilities related to public office, from the point of view of the civil servant and the public
body as an employer
• know the main aspects of occupational health and safety, pensions and privacy protection of employees and civil
servants
• know the main aspects of employment contracts and collective bargaining contracts

Contents of the study unit:
Key questions:
• How is a public appointment created, announced for applications and filled?
• What are a civil servant's rights and responsibilities in a public post and what are the rights and responsibilities of
public bodies as employers?
• How are the pensions of employees and civil servants determined?
• What do occupational health and safety and privacy protection at work entail?
• How do normal employment contracts and collective bargaining contracts differ from each other?

Study unit description:
Students deepen the labour law competence acquired previously in their studies in relation to specific questions in
labour law and civil service.


B0061 Corporate Law and Law of Obligations, 5 cr

The student is able to:
• know the main concepts and principles of corporate law and law of obligations
• know the main aspects of legal regulation applicable to different business formats, and the differences between
formats
• apply the main corporate laws governing partnerships and limited liability companies
• draw up corporate law documents and notifications to the Commercial Register

Contents of the study unit:
Key questions:
• What are the obligations referred to in the law of obligations and how are they created and terminated?
• How is compensation for damages allocated to the injured party according to the principles of law?
• What are the main business formats in incorporation?
• What are the main operating principles of limited liability companies and partnerships?

Study unit description:
Students become familiar with legal relationships between private individuals in the spheres of corporate law and
the law of obligations.


B0063 Special Questions in Private Law and Research-Oriented Approaches, 5 cr

The student is able to:
• assess and critically analyse legal research data
• apply their legal competence to the development of the workplace or elsewhere in the practical applications of law
• choose the right approach to a legal research initiative
• know the main characteristics of research at universities of applied sciences and conduct professional R&D work in
judicial operating environments
• deepen their competence in special questions and aspects of civil law

Contents of the study unit:
Key questions:
• What different research methods are there, and how does one choose the right method for an R&D project?
• How is legal information gathered, analysed and critically evaluated?
• What are the special characteristics of legal research?
• What are the main aspects of legal research at a university of applied sciences?

Study unit description:
Students become familiar with legal research and research at a university of applied sciences, and with annually
changing topics in civil law.


B0065 Debt Collection and Insolvency Procedures, 5 cr

The student is able to:
• know the laws regulating debt recovery and the main characteristics of insolvency procedures, having acquired
skills in working within their professional remit for instance in the service of debt recovery agencies or firms

Contents of the study unit:
Key questions:
• How is debt recovery governed by law?
• What do debt recovery, bankruptcy, debt arrangements and corporate reorganisation mean?
• How and under what conditions can these procedures be initiated?
• How do the procedures progress?
• Can a debtor apply for corporate reorganisation to avoid bankruptcy?

Study unit description:
Students become familiar with legislation related to debt collection and insolvency procedures.


0353 ELECTIVE STUDIES, 15 cr

Description:
 Students use elective studies to deepen and broaden their competence. Students should choose study units to
align the content of their studies with their own personal interests and career objectives. Elective studies include
multidisciplinary projects and foreign languages, among other topics.

 The theme is made up of study units chosen by the student from Laurea’s language studies, Laurea’s shared
studies or another degree programme’s curriculum. Any studies completed at another institution (university of
applied sciences, university, Online University of Applied Sciences, foreign institution), that cannot be recognised for
the degree programme but that the student wishes to include in the degree, are also classified under this theme.