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Curriculum 2014 – HLV215KN (in English)

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LAUREA UNIVERSITY OF APPLIED SCIENCES

Degree Programme in Business Management, Tikkurila, HLV215KN

INTRODUCTION TO LAUREA

Laurea's Mission

The strategic intent of Laurea University of Applied Sciences is to be ”an international developer of well-being and
competitiveness of the Helsinki Metropolitan area in 2020.

Laurea is a student-centred, international, inspiring and innovative university of applied sciences whose mission is to
conduct education, research, development and innovation activities in international value networks following the
operating model of Learning by Developing (LbD).

The students will encounter authentic workplace actors and their competence will be challenged during their studies.
A student graduating from Laurea will be able to act in new situations, anticipate future trends, develop new
operating models and examine the world with open eyes. Laurea's mission is to be an internationally networked
university of applied sciences with an operating method that creates links between learning and the working life.
This way, new competence will be produced and service innovations generated.

Competence Development

At Laurea our focus is on the student, emphasising the student's freedom and responsibility. The students are
offered an opportunity to develop their competence as required by their professional goals. Freedom means that the
learning outcomes may be achieved through different modes of studying. Responsibility means an active approach
to studying, responsibility for your own choices and a constructive and motivated attitude towards doing things
together. Laurea's staff is responsible for supporting and guiding the student's professional growth.

Internationality at Laurea means numerous opportunities for being active in various multicultural settings, developing
your language skills, going on student exchanges and taking part in international research and development (R&D)
projects.

Focus areas refer to areas of strong expertise on which the education offered by Laurea and Laurea's R&D activities
are based. Laurea's focus areas are service business, expertise in nursing and coping at home as well as security,
safety and social responsibility. Student entrepreneurship is a cross-cutting focus area, which is visible in Laurea's
activities not only as an entrepreneurial attitude and cooperation with companies but also as concrete new
businesses that the students may set up even before completing their studies.

Laurea produces experts for the future who can develop their own work, are professionally committed and have
capabilities for serving in expert tasks in their own fields.

The education aims for an extensive and strong professional competence. Workplace driven projects also develop
management competence, communication skills, creativity and ethical competence. The graduates will have
capabilities for following and promoting the development of their professional fields and for continuous improvement
of their personal professional competence. The education imparts the students adequate communication and
linguistic skills for tasks in their fields as well as for international activities and cooperation.

Campuses



All of Laurea's campuses have their unique profiles, and they offer different learning environments:

The Hyvinkää campus specialises in the renewal of welfare services. The campus has a multi professional approach
to developing financial, legal, social and health-related competence. You can study for a Bachelor's degree in Health
Care (nurse), Social Services or Business Administration. Your studies will offer you opportunities to develop
services in workplace projects together with working life specialists. The campus makes use of such development
environments as a simulation hospital, simulation classrooms and a project learning environment in the provision of
education.

In Kerava you can choose a degree programme in Business Management or Business Information Technology. You
can specialise in the management of customer-oriented service business, study tourism management or develop
specialist competence in business information technology. The Kerava campus plays a pioneering role in both
blended learning and virtual education. Learning through projects and acting in an international network of partners
will be a standard part of your studies in Kerava.

Leppävaara SID focuses on service renewal. SID stands for Service Innovation and Design, which means user-
centered innovation, development and design of services. Laurea SID provides a setting for active learning and
turns out graduates who are innovative, internationally oriented and development-focused specialists of service
business. In Leppävaara, you can study for a degree in Hospitality Management, Business Management, Business
Information Technology or Security Management.

The Lohja campus is profiled as a developer of wellbeing and services. In the Bachelor of Health Care degree
programme, nursing of adults and mental health work are emphasised. In the degree programme in business
administration, you can focus on marketing, eBusiness, management and wellbeing business. Authentic workplace
projects are carried out, and private and public sector services are developed, in such learning environments as
Terveystori ('Health Market') and Yrityslabra ('Business Lab').

On the Otaniemi campus, students generate welfare and business competence together with working life actors.
The campus is a multicultural and multidisciplinary meeting point where you can build yourself a professional
network and study for a Bachelor's degree in Health Care (physiotherapist, nurse, public health nurse), Social
Services, or Business Administration. The purpose of this network is to support the development of your
competence and to generate new services, products and business. You may also launch your own business as part
of your studies.

On the Porvoo campus, students of nursing take part in authentic workplace projects. You will build up strong basic
capabilities in wellbeing entrepreneurship and work together with companies of this field during your studies. You
will be offered opportunities for virtual study in the form of inspiring, up-to-date and versatile online implementations.

The aim of the Tikkurila campus is to promote future welfare. Its goal is to develop services in a participatory
process with customers and to boost welfare. In Tikkurila, you can study for a Bachelor's degree in Health Care
(nurse, public health nurse), Social Services (social welfare sector or correctional services), Business Administration
or Beauty Care. As a student you will have opportunities for building up your competence in various development
projects and learning environments together with working life specialists.

LEARNING BY DEVELOPING (LbD)

Laurea's inspiring and innovative learning environments are based on the model of Learning by Developing. The
idea of Learning by Developing is built around authentic encounters with the working life. The ensuing cooperation is
based on trust and creativity.

The students learn to identify targets for workplace and competence development, to create new solutions, products
and operating models and to develop their own action in observance of changing workplace requirements. The
typical characteristics of LbD include authenticity, partnership, experiential nature, creativity and a research-oriented
approach.

Learning by Developing combines learning that produces competence with creativity through various research and
development projects. Learning builds on new opportunities that open up as the project progresses. The required
competence is accumulated through practical activities in various workshops and labs.

DEGREE STRUCTURE IN EDUCATION LEADING TO A UNIVERSITY OF APPLIED SCIENCES DEGREE

Scope and Extent of the Degree

The scope of a Bachelor's degree in Business Administration, Hospitality Management, Beauty Care, and Health
Care (physiotherapist, nurse) is 210 credits, and it takes on average 3.5 years to complete. The scope of a
Bachelor's degree programme in Health Care (public health nurse) is 240 credits, and it takes on average 4 years to
complete.

In line with the international ECTS standard, one credit corresponds with 26.7 hours of work for an average student.

Degree Structure

The degree studies at Laurea consists of core competence and complementary competence modules. The modules
comprise competence areas that are part of the degree. Core competence modules impart competence that is part
of the degree's compulsory requirements. Complementary modules make it possible to deepen or extend your
knowledge.

Learning is made relevant to workplace development and the student's personal goals. The learning outcomes
specified for the modules build on future workplace needs and Laurea's focus areas.

In practice, credits are attained when the student complete study units that are part of the module or engage in
projects in which the corresponding competence area is develop (see picture 1). Credits can also be gained through
recognition of prior learning or demonstrations.

The modules have been designed so that they can mainly be completed in the course of one or two semesters.
Study units can be implemented either in Finnish or in English. The language of the implementation is decided for
each semester and is visible in the study unit offer.




Picture 1. Structure of the studies.

Core Competence and Complementary Competence Modules

Core competence modules lay the foundation for the competence required for a degree and are compulsory. The
scope of the core competence varies depending on the degree:
•   150 credits for a Bachelor of Business Administration, a Bachelor of Hospitality Management, a Bachelor of
    Social Services, a Bachelor of Health Care (physiotherapist) and a Bachelor of Beauty Care degree
•   180 credits for a Bachelor of Health Care degree (nurse)
•   210 credits for a Bachelor of Health Care degree (public health nurse)


The scope of core competence modules is 30 credits. The modules contain the following types of studies: basic
studies, professional studies, practical studies and a Bachelor's thesis.
The remaining part of the degree consists of complementary competence modules. Depending on the degree,
the scope of the complementary competence thus is 30 or 60 credits. The scope of a module is either 15 or 30
credits. The modules can be freely selected. Complementary competence modules support individual study paths
and competence. You can include in your degree complementary competence modules that are compatible with
your professional goals. The compatibility of the elective studies with your degree will be subject to prior agreement
with your teacher tutor.

Complementary modules include the following types of studies: professional studies, practical studies and elective
studies.

Flexible Possibilities for Completing Attainments and Specialising

At Laurea, there are flexible possibilities of building up the competence specified in the modules' learning outcomes.
For example, the student can
•   select core competence studies offered on Laurea's different campuses
•   select complementary competence modules that support your professional goals in Laurea's various units
•   select English study units from Laurea's offer of English education, even if you are studying in Finnish education,
•   select Finnish study units from Laurea's offer of Finnish education, even if you are studying in an English
    education.
•   select study units taught in Finnish from Laurea's offer of Finnish education
•   include in your degree studies selected from the offer of the FUAS Federation, or HAMK University of Applied
    Sciences and Lahti university of Applied Sciences, without paying fees
•   select online studies that give you more flexibility in your study schedules, and
•   develop your competence by taking part in projects.


The study unit implementation plans specify the objectives, content and implementation form of the studies.

The development of a student's individual competence is also supported by campus modules, the contents of which
emphasise the special competence areas of the campuses. In addition, you can deepen or extend your competence
by your selections of complementary competence modules, placements and the theme of your thesis, and by
participating in various projects. Career guidance will be provided to support a student on his or her study path.

ASSESSMENT OF LEARNING AND COMPETENCE


In the curriculum, the learning outcomes are described as the learner's actions, so that the development of
competence can be assessed with reference to the set goals. Competence is identified as knowledge, skills and
values related competence as well as experiential competence that includes the competence of an individual and a
community. The competence descriptions in the curriculum draw on Bloom's taxonomy, where the development of
competence is described at six different levels: knowledge, comprehension, application, analysis, synthesis and
evaluation/creativity.

Following Laurea's LbD model, it is expected that the learner's competence will develop from the level of application
to the level of creativity in the course of the education. Laurea's description of shared general criteria for workplace
competence is based on the National Quality Framework. General workplace competence develops as the students
complete modules and study units and participate in projects.

Table 1. Shared criteria for generic working life competence at Laurea



Description of competence               Learning outcome                         Examples
                                        •   is able to solve problems
                                            associated with his/her role,
REFLECTION COMPETENCE                       operating methods and
                                            competence in a goal-oriented
learning skills (EQF)                       manner to reach a target
                                                                                   •   changes his/her operating
Assessment and development of the                                                      methods and role, and develops
learner's personal competence and                                                      his/her competence as the
that of others in order to achieve the                                                 development process progresses
learning outcomes                                                                      in order to reach the objectives
                                                                                       and the goal set for the project.
                                                                                   •   brings up the views put forward
                                                                                       by experts that he/she
                                                                                       appreciates as the project
                                                                                       progresses
                                         •   is able to analyse the             •      in a goal-oriented manner,
                                             implemented operating methods             compares different perspectives
                                             and the actors' competence and,           together with other project actors
                                             based on this analysis, is able to
                                             draw conclusions together with
                                             other actors in order to achieve a
                                             shared goal
                                         •   is able to compare and develop •          models a development project as
                                             the operating methods of various          a whole from the perspective of
                                             actors, the set objectives and            impact
                                             goal and the entire process, and
                                             to create a new operating model


                                         •   is able to follow the principles of   •   follows the agreed operating
                                             equality and fairness                     methods
ETHICAL COMPETENCE                       •   is able to apply the underpinning     •   is considerate to others, gives
                                             values and principles of                  space to other people's ideas
                                             vocational ethics typical of his/         and listens
                                             her field to his/her actions          •   complies with the rules (including
                                         •   is able to apply the principles of        schedules), is committed to work,
                                             sustainable development                   is careful, reliable and fair,
                                             (environmental, social and                respects the work of others,
                                             financial responsibility)                 shows discretion and behaves
                                         •   acts as a responsible global              appropriately in each situation
                                             citizen                               •   understands that local actions
                                                                                       may also have international
                                                                                       impacts and vice versa
                                         •   accepts responsibility for his/her    •   recognizes conflicts associated
                                             own actions                               with choices
                                         •   accepts responsibility for the        •   compares and takes into
                                             actions of the group                      consideration different
                                                                                       viewpoints, is able to let go of
                                                                                       selfish needs in order to achieve
                                                                                       a common good
                                                                                   •   shows appreciation for the work
                                                                                       and outputs of others, for
                                                                                       example by citing the original
                                                                                       sources
                                         •   draws on his/her competence to        •   designs/develops customer-
                                             have an impact in society (LbD            oriented and sustainable
                                             regional development)                     solutions including a financial,
                                                                                       social and environmental aspect


                                                                                   •   observes the communication
                                                                                       requirements and capacities of
COMMUNICATION COMPETENCE                                                               the project
(IN WORK COMMUNITY)                     •   is able to communicate            •    by his/her personal action,
                                            appropriately in interactive           promotes a constructive
The student is able to act                  situations of the work community       atmosphere (appropriate,
appropriately in various work-related       and communicate in inter-cultural      constructive criticism)
communication and interactive               situations                        •    values, listens to and respects
situations: the student uses diverse                                               different communicators and
communication channels in various                                                  cultures and linguistic diversity
situations, exchanges messages and                                             •   applies his/her communication
maintains interaction with others.                                                 competence to different people
                                                                               •   communicates in a foreign
                                                                                   language
                                                                               •   uses ICT in his/her tasks
                                        •   is able to communicate             •   communicates to promote well-
                                            responsibly as part of a multi-        being in the community
                                            disciplinary work community /      •   acts as an active and goal-
                                            network                                oriented partner in cooperation
                                        •   is able to organise                    and networks globally
                                            communications in a work           •   shares information and takes
                                            community                              initiative in disseminating
                                        •   is able to evaluate                    information on the project's
                                            communication competence               progress using various
                                            needed in multicultural                communication channels
                                            cooperation                        •   finds solutions to communication
                                        •   is able to evaluate the impacts        challenges
                                            and possibilities of               •   constructs and organises
                                            internationalisation development       network partnerships in
                                                                                   cooperation with project actors
                                        •   is able to renew communication     •   has the courage to challenge him/
                                            modes                                  herself and others to act
                                        •   is able to direct communications   •   tolerates uncertainty,
                                        •   is able to develop working life        incompleteness and the
                                            connections and networks               possibility of failing in
                                        •   is able to have an impact in           communication situations
                                            society by communicating about     •   acts professionally, interprets
                                            project outcomes                       and controls emotions in critical
                                                                                   interactive situations
                                                                               •   builds and develops online
                                                                                   partnerships independently
                                                                               •   uses renewing modes of
                                                                                   communication


                                        •   is able to identify elements       •   obtains and processes
                                            needing change in working life / a     knowledge in his/her field in
INNOVATION COMPETENCE                       project                                relation to the RDI project
                                        •   is able to use appropriate project •   brings up practicable
                                            and R&D methods                        development ideas emerging
                                        •   is able to apply a development-        from the project
                                            oriented work approach in an
                                            RDI project
                                        •   is able to organise an RDI project •   documents and reports:
                                        •   is able to analyse and interpret       describes knowledge or
                                            an innovation process applying         operating methods that renew
                                            existing international knowledge       working life in line with the
                                                                                   project targets
                                                                               •   brings up international standards
                                                                                   and practices relevant to the field
                                                                                   and follows them
                                                                               •    has the courage for constructive
                                                                                    questioning
                                        •    is able to create new working     •    suggests and implements
                                             methods by using creative              solutions bravely and creatively,
                                             problem-solving and finds              justifies his/her point of view
                                             customer-oriented, sustainable    •    has visions of future (foresight,
                                             and cost-effective solutions           ability to also see the past)
                                                                               •    is creative


                              •   is able to draw on the •     recognizes his/her role in order to manage his/her
                                  basics of management         own actions in the project
MANAGEMENT                        and entrepreneurial       •  identifies the goals of the project and sets goals for
COMPETENCE                        operation as part of         him/herself
                                  project work
Management                    •   is able to lead a development project as a Project      •    draws up a project plan
                                  Manager                                                      (legal and financial
comprises goal-oriented,     •    is able to promote a communal spirit among those             aspects)
interactive social activity.      participating in a development project by personal      •    communicates about
Management guides the             example                                                      decisions and project
way people act. The aim of                                                                     changes, solves
management is that a group                                                                     communication and
of people will work better                                                                     interaction problems
and more efficiently than                                                                 •    plans and implements
without management                                                                             a budget
                                                                                          •    organises project
                                                                                               activities and allocates
                                                                                               responsibilities and
                                                                                               tasks to actors
                                                                                          •    supports the actors'
                                                                                               development as Project
                                                                                               Manager
                                                                                          •    makes decisions in
                                                                                               unexpected situations
                                                                                          •    identifies risks and
                                                                                               takes steps to find a
                                                                                               solution
                                                                                          •    monitors and evaluates
                                                                                               the project in
                                                                                               comparison to the plan
                              •   is capable of proactive management                      •    has visions of future
                              •   is able to generalise management competence             •    renews management
                                  produced in a development project in working life            culture
                                  development


Study units are graded on a scale of 0 to 5, as follows:

5 (Excellent),
4 (Good),
3 (Good),
2 (Satisfactory),
1 (Satisfactory) and
0 (Fail).

Some study units, study unit elements or parts can also be graded simply as Pass/Fail (H/0).

The students will be informed of the criteria for assessing competence at the beginning of each study unit/project. In
the planning of the assessment, shared assessment criteria applicable to initial stage and graduation stage students
are utilised, with shared descriptions for levels 1, 3 and 5.

Table 2. Shared assessment criteria for initial stage and graduation stage students



BACHELOR'S DEGREE                      INITIAL STAGE STUDENTS                     GRADUATION STAGE STUDENTS
                                       •   Apply professional concepts            •  Apply professional concepts
                                           expertly.                                 expertly and extensively, and
EXCELLENT                              •   Comply with occupational safety           manage the big picture.
                                           instructions responsibly and           •  Develop occupational safety of
grade 5                                    independently.                            their operating environment.
                                       •   Justify activities using research      •  Develop operating methods by
Students are able to:                      knowledge.                                comparing, combining and
                                       •   Work independently and take               selecting research knowledge.
                                           initiatives in line with objectives.   •  Work independently and
                                           Operations are often flexible,            innovatively in line with
                                           systematic, development-                  objectives. Activities are mostly
                                           oriented, creative and active.            creative, focused on developing
                                       •   Select the appropriate                    the workplace and distinctly
                                           techniques and models for                 professional.
                                           activities, and justify the choices.   •  Select, combine and develop
                                       •   Act in customer-oriented ways             appropriate techniques and
                                           and according to the situation.           models for activities.
                                       •   Promote group activities.              •  Take initiatives and act
                                       •   Able to critically apply ethical          responsibly in customer
                                           principles in the subject field in        relations, and understand the
                                           one's conduct and tasks.                  meaning of customer
                                                                                     relationships for the big picture.
                                                                                  •  Develop and renew activities of
                                                                                     multidisciplinary teams.
                                                                                  •  Critically apply ethical principles
                                                                                     in the subject field in complex
                                                                                     and unanticipated situations.
                                       •   Apply professional concepts            •  Apply professional concepts
                                           systematically.                           expertly.
GOOD                                   •   Apply occupational safety              •  Take care of occupational safety
                                           instructions in their activities.         for themselves and the work
grade 3                                •   Justify, compare and analyse              community, and perceive
                                           their activities using general            development objects.
Students are able to:                      guidelines.                            •  Select methods of operation in
                                       •   Able to cope independently in             accordance with research
                                           different tasks in each operating         knowledge and guidelines.
                                           environment.                           •  Work systematically and critically
                                       •   Apply acquired techniques and             in line with objectives in complex
                                           models diversely.                         situations. Operations are often
                                       •   Act professionally in customer            flexible, systematic, creative and
                                           situations.                               active.
                                       •   Work in a group in line with           •  Select the appropriate
                                           objectives.                               techniques and models for
                                       •   Justify their activities in               activities, and justify the choices.
                                           accordance with ethical                •  Prioritise and maintain customer
                                           principles..                              relationships.
                                                                                  •  Promote group activities.
                                                                                  •  Critically apply ethical principles
                                                                                     in the subject field in one's
                                                                                     conduct and tasks.
                                       •    Apply most important/individual •       Apply professional concepts
                                            and appropriate professional            systematically.
SATISFACTORY,                               concepts, and indicate their        •   Comply with occupational safety
                                            familiarity with the knowledge          instructions responsibly and
grade 1                                     base.                                   independently.
                                       •    Act safely, although activities are •   Justify and analyse their
Students are able to:                       often schematic/ experimental/          activities using general
                                            fumbling/ self-involved.                guidelines and in accordance
                                       •    Comply with rules and                   with evidence-based information.
                                            instructions, and justify their     •   Act professionally and
                                            activities using provided               responsibly in unanticipated
                                            instructions.                           customer and problem situations.
                                       •    Act appropriately under guidance. •     Work independently in different
                                       •    Use acquired techniques and             tasks in each operating
                                            models.                                 environment.
                                       •    Take customers into account in •        Apply acquired techniques and
                                            their actions.                          models diversely.
                                       •    Act as group members.               •   Act in customer-oriented ways
                                       •    Act in accordance with ethical          and according to the situation,
                                            principles.                             and understand customer needs.
                                                                                •   Work in a group in line with
                                                                                    objectives.
                                                                                •   Act and justify their activities in
                                                                                    accordance with ethical
                                                                                    principles.


The assessments draw on the students' self and peer assessments and the assessments of employer
representatives. The students can also avail themselves of recognition of prior learning (RPL). Assessment helps
the students to monitor the development of their competence and the achievement of their personal goals in relation
to the competence requirements set for the degree.

INTERNATIONAL COMPARABILITY OF THE DEGREE

Competence is at the centre of all activities at Laurea, and we recognize competence in a comprehensive sense.
General working life capabilities specified at the national level and defined in greater detail at Laurea have been
taken into account in the degree contents.

The level of the degree corresponds with level 6 of the National Qualifications Framework (NQF) and level 6 of the
European Qualifications Framework (EQF).

In the curriculum, the learning outcomes of a study unit are described for level 3, good skills, on the assessment
scale (1-5).

CURRICULUM DEVELOPMENT

The curriculum is developed by using evaluation, monitoring and feedback data. Changes may occur in the study
units and implementation modes of the modules. The offering of the complementary modules is constantly under
development to match the requirements of the working life and thus the offering may change during the studies.
                                                           1. year       2. year       3. year       4. year
Y       CORE COMPETENCE                                          47            47            26
R012    COMPETENCE IN BUSINESS AND
        ENTREPRENEURSHIP
00203   Initial Test in Swedish Skills                               0
R0013   Swedish for Bachelors of Business Administration                           5
00634   Oral skills in Swedish                                                     0
00635   Written skills in Swedish                                                  0
R0049   Finnish Language and Communication                                         5
00636   Written skills in Finnish                                                  0
00637   Oral skills in Finnish                                                     0
V1460   Business Today                                               5
V1324   RYLA: Rotary Youth Leadership Award                          5
R013    DEVELOPING COMPETENCE IN BUSINESS
        AND ENTREPRENEURSHIP
00202   Initial Test in English Skills                               0
R0023   Professional Communication in English                        5
V1461   Market Expansion Analysis                                    5
V1459   Creative HRM Practices                                       5
V1462   Working Globally                                             5
R002    EXPERT IN A WORK COMMUNITY
R0003   Placement 1                                              15
R0004   Placement 2                                                            15
V069    SERVICE OPERATIONS
V1445   English for Service Development                                            5
V1404   Service as Business                                                        5
V1405   Managerial Work and Effective Communication in                                       10
        Organization
R001    EXPERT IN DEVELOPMENT AND
        WORKPLACE INNOVATION
R0110   Tools for Professional Development                           2
R0111   Career Planning                                                            2
R0112   Working Life Competences                                                                 1
R0047   Basics of Research and Development                                         5
R0048   Research Methods                                                           5
R0045   Thesis                                                                               15
T       COMPLEMENTARY COMPETENCE
R020    OTHER COMPLEMENTARY COMPETENCES
                                                                 47            47            26                0
R012 COMPETENCE IN BUSINESS AND ENTREPRENEURSHIP , 30 cr

Description:
​During the module, interactive skills and competences in business, entrepreneurship and project work are
 developed.

After completing the module, students are able to recognise and evaluate opportunities in the business environment,
and analyse and assess the prerequisites for successful business. Students know how to act in an entrepreneurial
and customer-oriented manner. They are able to work in projects, create networks and engage in cooperation with
both Finnish and international partners. Students also achieve the level of competence in Swedish required from
public servants.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Hyvinkää: Pyry Airaksinen ja Teppo Leppälahti
Kerava: Suvi Sivén
Leppävaara: Susanna Nieminen
Lohja: Kirsi Kamphuis
Otaniemi: Eeva Miettinen
Tikkurila: Tiina Turku


00203 Initial Test in Swedish Skills, 0 cr

Study unit description:
At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates
required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests
in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who
transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’
starting level before language studies begin. Students who fail the test must take preparatory studies in the
language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in
elective studies.


R0013 Swedish for Bachelors of Business Administration, 5 cr

The student is able to:


The student is able to
•   communicate in Swedish both orally and in writing in various field-specific work and communication tasks
•   take into consideration the special characteristics of the Nordic operating environment
•   communicate in Swedish at the B1.2 level in accordance with the Common European Framework of Reference
    for Languages and pass the civil service language proficiency certificate



00634 Oral skills in Swedish, 0 cr
Study unit description:
This study unit is for evaluating oral skills in Swedish.


00635 Written skills in Swedish, 0 cr

Study unit description:
This study unit is for evaluating written skills in Swedish.


R0049 Finnish Language and Communication, 5 cr

The student is able to:
The student is able to:
•   use the tools of language planning and language knowledge
•   write pragmatic texts
•   write online texts
•   make different speeches and presentations
•   act as an active participant in meetings and negotiations


Study unit description:
The study unit is for those whose language of education is Swedish and who have studied Finnish as a second
national language. After passing the study unit, students meet the language skills requirements for Finnish as the
second official language in public administration and the civil service language proficiency certificate will be
registered in student’s records.


00636 Written skills in Finnish, 0 cr


00637 Oral skills in Finnish, 0 cr


V1460 Business Today, 5 cr

The student is able to:
The student is able to:
•   comprehend and analyze contemporary issues of business, finance and management by following media
    sources on a chosen focus area within business
•   understand the current phenomena in the light of relevant theory.



V1324 RYLA: Rotary Youth Leadership Award, 5 cr

The student is able to:
Students will learn basics of management, leadership and organization. Also, they learn to work effectively in teams
and with business mentors as well as plan and manage projects.

Contents of the study unit:
The study unit consists of the following issues:
1) team building
2) project planning and managing
3) management, leadership and organization

Previous studies:
None.
R013 DEVELOPING COMPETENCE IN BUSINESS AND ENTREPRENEURSHIP, 30 cr

Description:
The objective of the module is to enable students to identify the needs of customers and develop customer-oriented
products, and enhance students’ organisational and decision-making competence in the business field.

After completing the module, students are able to launch and implement business activities innovatively and
responsibly and can develop products and services in a customer-oriented manner. They are able to generate and
utilise financial information to support decision-making, plan and implement marketing activities, and acquire,
develop and manage customer relationships. Students are able to assess, develop and manage their own and their
organisation's activities as participants and leaders in multicultural work communities and to apply principles of
effective communication in English in work-related situations.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Hyvinkää: Tarja Hartikainen ja Pirjo Lappalainen
Kerava: Suvi Sivén
Leppävaara: Anu Pilli-Sihvola
Lohja: Heikki Ruuskanen
Otaniemi: Johanna Lunkka
Tikkurila: Petri Oikkonen


00202 Initial Test in English Skills, 0 cr

Study unit description:
At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates
required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests
in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who
transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’
starting level before language studies begin. Students who fail the test must take preparatory studies in the
language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in
elective studies.


R0023 Professional Communication in English, 5 cr

The student is able to:
The student is able to
•   communicate as a professional in field-specific tasks and in intercultural contexts
•   speak and write in English with an understanding of the appropriate style and register
•   identify personal communication needs and develop realistic strategies for improvement



V1461 Market Expansion Analysis, 5 cr

The student is able to:
The student is able to:
•   recognize and analyze the various business operations an entrepreneur needs to conduct when expanding to a
    new market
•   present a market expansion plan to the case company.



V1459 Creative HRM Practices, 5 cr

The student is able to:
The student is able to
•   designate main concepts and practices of human resource management
•   understand the vital role of successful HRM practices in organization`s success.



V1462 Working Globally, 5 cr

The student is able to:
The student is able to:
•   understand origins and implications of globalized labour market
•   understand cultural diversity
•   broaden his/her intercultural competences by intercultural communication and multi-cultural team-working.



R002 EXPERT IN A WORK COMMUNITY, 30 cr

Description:
During the module, students deepen their expertise in their chosen field.

They learn how to apply for jobs that support their career plan and to act responsibly in national and international
positions requiring professional expertise. Students develop the capacity to develop the activities of the organisation
and their own expertise.

Responsible persons:
Hyvinkää: Taru Tallgren
Kerava: Suvi Sivén
Leppävaara: Virpi Castren
Lohja: Kirsi Kamphuis
Otaniemi: Merja Wirman
Tikkurila: Mikko Karppanen


R0003 Placement 1, 15 cr

The student is able to:
The student is able to
•   apply into practice what he/she has learnt
•   analyse and structure the contents and methods of his/her work
•   participate with his/her input in the development work of a company’s practices and business processes
•   develop his/her business competencies
•   evaluate his/her competencies and their development



R0004 Placement 2 , 15 cr

The student is able to:
The student is able to
•   evaluate his/her competencies and the requirements of working life
•   develop and deepen his/her business competencies
•   develop the business operations of an organization as a member of a professional team
•   establish personal working life connections and act in networks
•   evaluate his/her competencies and their development
•   plan his/her study path and career



V069 SERVICE OPERATIONS, 30 cr

Description:
While studing this module the student develops the ability to create and maintain service operations.

After completing this module the student recognizes the significance of the services in society. He / she can develop
service operations in cost effective manner in accordance to the ethical principles. The student is able to assess the
meaning of an individual service and work in customer service situations. He / she can act according to the
principles of sustainable development and act as a responsible member of a team or as a team leader.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Tikkurila: Auli Hietanen, Tikkurila sosiaali- ja terveysala: Hannele Moisander

Tikkurila (liko): Jukka Rautio


V1445 English for Service Development, 5 cr

The student is able to:
•   search and identify project opportunities
•   conduct the negotiations in English to generate a project
•   write a project plan in English
•   present the results and outcomes of a project in English
•   evaluate the products and the process of a project



V1404 Service as Business, 5 cr

The student is able to:
The student is able to
•   determine the basic elements of service marketing
•   define the components of service quality
•   know the basic concepts of service design
•   understand how value is created to the customers through service



V1405 Managerial Work and Effective Communication in Organization, 10 cr

The student is able to:
The student is able to
•   comprehend the basic concepts of management and organization
•   comprehend the managerial roles, responsibilities and tasks
•   know the life cycle and phases of employment relationship
•   act responsibly as a member of organization
•   actively develop organization
•   apply values and ethics in management
•   know the basic concepts of organizational communication
•   is familiar with labour legislation



R001 EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION, 30 cr

Description:
The objective of the module is to develop the students’ abilities to study individually and in teams, to prepare to carry
out research and development work, and to support career development and the creation of a work identity.

At the beginning of their studies students acquire familiarity with the tools required in higher education and the
operating methods of development-based learning. After completing the module, students are able to work
responsibly both independently and as team members. They are able to assess and develop themselves as
learners and are capable of identifying development targets in the workplace.

Students are able to plan, implement and evaluate a project in cooperation with different networks in the workplace.
They are able to employ appropriate research methods and the methods of development activities and project work.
Students are able to identify creative and innovative solutions for the challenges of workplace development.

Students are able to report the results of their development work using a style of writing characteristic of research.
Students are able to plan their studies, development and career with an eye on the development prospects of their
own field.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Hyvinkää: (liko) Kimmo Kuitunen (sote, sh) Minna Pulli ja Eila Marttila (sosiaaliala) Kaarina Marjanen
Kerava: Minna-Kaisa Lehtilinna
Leppävaara: Birgit Aurela
Lohja:(sote) Eliisa Kukkola (liko kevät 2015) Taina Lackman
Otaniemi: Hannamari Talasma, Marjaana Marmo
Porvoo: Maija-Leena Kukkonen
Tikkurila: Hanna Väätäjä (moduulivastaava monialaisessa tiimissä), Tikkurila (liko): Marilla Kortesalmi, Tikkurila
(kauneus): Nina Lahtinen, Tikkurila (tiko): Eeva Haikonen, Tikkurila (terveys) Kirsi Ronkainen


R0110 Tools for Professional Development, 2 cr

The student is able to:
The student is able to
•   plan his/her own studies and professional development from the perspective of working life
•   use different learning methods and tools successfully to support studies
•   act independently and as a member of a team
R0111 Career Planning, 2 cr

The student is able to:
The student is able to
•   reflect, evaluate and develop himself/herself as an expert
•   describe his/her competences by using a portfolio and job application documents
•   recognize existing opportunities in the international labour market
•   identify the characteristics of working life and different work cultures
•   network with other actors in the field



R0112 Working Life Competences, 1 cr

The student is able to:
The student is able to
•   apply for a job using a portfolio amongst other things
•   prepare him/herself for a job interview and present his/her strengths as an applicant
•   apply his/her knowledge of employee rights and responsibilities for his/her employment



R0047 Basics of Research and Development, 5 cr

The student is able to:


The student is able to
•   perform various stages of the research and development process
•   describe the various stages of a project
•   cooperate with working life networks
•   communicate appropriately about a development project
•   make appropriate use of ICT
•   recognize ethical viewpoints in research and development
•   evaluate research and development results
•   apply the results of research and development in their own area of expertise
•   take an innovative and creative work approach



R0048 Research Methods, 5 cr

The student is able to:


The student is able to
•   plan a study design
•   select appropriate research methods
•   use appropriate research methods – collecting empirical data
•   analyze qualitative and quantitative data using basic methodology
•   make conclusions based on the study results
•   assess the reliability and usability of a study



R0045 Thesis, 15 cr
The student is able to:
The student is able to
•   present justified suggestions for development in relation to working life
•   conceptualize phenomena related to working life based on research results
•   use proper research and development methods in order to produce new knowledge
•   act in development projects cooperatively and in a responsible manner with working life and other partners
•   evaluate his/her own activities and solutions critically
•   understand concepts in an extensive scale and present topics logically and based on arguments



R020 OTHER COMPLEMENTARY COMPETENCES, 15 cr

Description:
The aim of the studies offered in this module is to develop student’s basic knowledge and skills. The studies will give
basic abilities for the student to be able to manage on his/her studies in his/her field of studies. The student will
conduct the appropriate studies from this module according to the initial tests or his/her needs. After completing the
studies the student will have gained basic knowledge and skills to develop his/her skills to apply these competences.

Also other studies which develop professional skills can be offered in this module. Studies completed elsewhere can
always be placed in this module.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Hyvinkää, sote: Terhi Hautaviita
Lohja, sote: Anu Elorinne
Porvoo: Erja Annola
Tikkurila: Marja Vellonen