Opetussuunnitelma
2016
Laurean yhteiset opinnot
Laurea Leppävaara
Täydentävä osaaminen ja yhteiset opinnot
Curriculum
2016
Laurea common studies
Laurea Leppävaara
Complementary competence and common studies
Opetussuunnitelma · Täydentävä osaaminen (amk-tutkinto) (TOA), Laurea Leppävaara · Ryhmä TOA16SY
Opetussuunnitelma 2016 – TOA16SY (englanniksi)
Curriculum · Täydentävä osaaminen (amk-tutkinto) (TOA), Laurea Leppävaara · Group TOA16SY
Curriculum 2016 – TOA16SY (in English)
Curriculum 2016 – TOA16SY (in English)
Show text version
LAUREA UNIVERSITY OF APPLIED SCIENCES
Täydentävä osaaminen (amk-tutkinto), Laurea Leppävaara, TOA16SY
1. year
Y CORE COMPETENCE
T COMPLEMENTARY COMPETENCE 602
R020 OTHER COMPLEMENTARY COMPETENCES
01527 Competitive Sport and Working Life Skills 5
R0169 Preparatory Studies in Mathematics 3
R0225 Participation in Voluntary Work 0
R015 LANGUAGE SKILLS AND INTERNATIONAL COMPETENCE
R0171 Preparatory Swedish 3
R0170 Preparatory English 3
R0246 Introduction to Professional English 5
R0251 Introduction to Professional Swedish 5
R0079 Effective Writing in English 5
R0089 Language and Culture Tandem 5
R0090 Communicative Swedish 5
R0080 Business Swedish
R0086 Focus on the Nordic countries 5
R0083 Basics of Spanish 1 5
R0084 Basics of Spanish 2 5
R0096 Working Spanish 1 5
R0097 Working Spanish 2 5
R0087 Basics of Italian 1 5
R0088 Basics of Italian 2
R0116 Basics of French 1 5
R0117 Basics of French 2 5
R0118 Basics of German 1 5
R0119 Basics of German 2 5
R0125 Working German 1 5
R0120 Working German 2 5
R0123 Basics of Russian 1 5
R0124 Basics of Russian 2 5
R0121 Working Russian 1 5
R0122 Working Russian 2 5
R0049 Finnish Language and Communication 5
R0013 Swedish for Bachelors of Business Administration 5
A0202 Swedish in the ICT field 5
A9132 Service-oriented Swedish 5
A0069 Nordiskt och internationellt (Swedish Language Studies) 5
R0253 International Networking - Travel Project 5
R0286 Going Abroad 3
R0263 Go abroad - Multicultural Teamwork and Student Mobility 5
A829 COMMUNICATION AND INTERACTION
A9247 Effective Organizational Communication 5
A9248 Interaction and Networking Skills 5
A9254 Basics of Digital Image Editing 5
A9255 Implementing Visual Communication 10
A822 Coaching Superior
A9251 Service Process Management
A9252 Management and Leadership in a Work Community 10
A838 CUSTOMER-CENTRIC SUPPLY CHAIN MANAGEMENT
A9154 Global Sourcing 5
A9155 Customer-driven Supply Chain Management
A832 CUSTOMER KNOWLEDGE AS THE DRIVER OF
MARKETING
A9203 Customer Knowledge 5
A9204 Managing Customerships 10
A9205 Neuromarketing 5
R021 MARKETING COMMUNICATION AND SALES SKILLS
A9334 Digital Marketing 10
A9335 Personal Selling 10
A9336 Marketing Communication Planning and Brands 5
A824 EXPERTISE IN PROCUREMENT
A9212 Procurement Process 10
A9213 Public Procurement and Legislation 5
A836 FINANCIAL PLANNING
A9227 Planning and Managing Finance 10
A9228 Financial Analysis 5
A9229 Financial Statement Accounting 5
A9230 Corporate Finance 5
A9231 Corporate Analysis 5
A835 ACCOUNTING SPECIALIST
A9224 Payroll Accounting and Labour Law 5
A9225 Consolidated Financial Statements 5
A9226 Taxation 5
A834 FINANCE EXPERT
A9214 Business Co-operation in the Financial Sector 5
A9215 Financial Markets and Instruments 5
A9217 Investment and Finance Literature 5
A9218 Investments in Practise 5
A9338 Financial and Security Markets, Practical Applications 5
A9441 Financial Markets 5
A844 USER-CENTERED DEVELOPMENT OF DIGITAL SERVICES
A9162 User-centered Design of Digital Services 5
A9163 Modelling of Digital Services 10
A9164 Digital Services in Business Development 5
A9165 Usability Testing and Evaluation 5
A9166 User Interface Design 5
E263 SOFTWARE DEVELOPMENT
E9971 Object-oriented Programming
E9969 Software Testing
E9970 Applied Programming
E9955 Introduction to Linux Operating System
A9446 Programming with Optional Languages 5
A9447 Programming with Optional Languages
A820 INNOVATING FOOD SERVICES
A9219 Current Issues and Future Trends in Hospitality Field 5
A9220 Developing Food Services into an Experience 10
A9221 Food and Beverages 5
A9222 Food for Health 5
A9223 Developing Sensory Quality of Food Services 5
A9400 Food event production 5
R0382 Food and Food Services Safety 5
A821 PRODUCER OF EVENT SERVICES
A9348 Developing Conference and Congress Services into an 10
Experience
A9262 Event Management 10
A9234 Developing Event Production by Service Design 5
A9235 Event Safety and Security 5
A837 PRODUCING FACILITY SERVICES
A9241 Property Management 5
A9242 Planning Facility Services 10
A905 THE USER EXPERIENCE OF WORKPLACE
A9345 New Ways of Working 10
A9449 Environmental Psychology 5
A897 SMART CITY
A9465 Cities and Innovations 10
A9451 Real Estate Management
A900 EUROFM SCHOOLS
A9452 EuroFM Winter School
A9453 EuroFM Summer School 10
A891 CORPORATE SECURITY AND SAFETY OPERATIONS
A9422 Occupational Safety and Security Operations 10
A9423 Emergency Preparedness 5
A9424 Physical Security 5
A9442 Safety of Products and Services 5
A889 SECURITY AND SAFETY MANAGEMENT
A9415 Basics of Corporate Security
A9416 Business Continuity Planning 5
A9425 Security of Supply Chain
A9426 Environmental Safety Management 5
A9418 Security and Safety Management 10
A9488 Security and Safety Management as Part of a Risk 10
Management Process
A887 SECURITY OF SOCIETY
A9499 International Security 5
A9412 International Security 10
A9413 Internal Security
A9417 Crime Prevention 5
G108 LAUREA STARTUP
A839 DEVELOPING INTERNATIONAL BUSINESS FOR SME'S
A9202 International Service Business 5
A9339 International Market Entry 10
A9201 International Sales Negotiations 5
A817 TOURISM SERVICE DEVELOPER
R0172 As a Bachelor of Hospitality Management Now and in the
Future
A9182 Tourism Marketing
A9183 Planning and Development in Tourism
A9337 Discovering Tourism 5
A9346 Hotel Management 10
01473 Business Online Visibility
A9448 Resetjänster i turistbranschen i Norden (Travel Services in
Tourism Field in Nordic Countries)
R027 GUIDANCE AND EXPERTISE TRAINING
01540 Tutoring 5
602
R020 OTHER COMPLEMENTARY COMPETENCES, 15 cr
Description:
The aim of the studies offered in this module is to develop student’s basic knowledge and skills. The studies will give
basic abilities for the student to be able to manage on his/her studies in his/her field of studies. The student will
conduct the appropriate studies from this module according to the initial tests or his/her needs. After completing the
studies the student will have gained basic knowledge and skills to develop his/her skills to apply these competences.
Also other studies which develop professional skills can be offered in this module. Studies completed elsewhere can
always be placed in this module.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Hyvinkää, sote: Terhi Hautaviita
Lohja, sote: Anu Elorinne
Porvoo: Erja Annola
Tikkurila: Marja Vellonen
01527 Competitive Sport and Working Life Skills, 5 cr
The student is able to:
The student is able
• to understand the significance of competitive sports in professional growth
• to set objectives and commit to these
• to identify the skills gained from competitive sport
• to understand and identify the importance of working life skills
• to utilise skills gained in competitive sport
• to identify the strengths and development areas in their own working life skills
Previous studies:
Kilpaurheilutausta
R0169 Preparatory Studies in Mathematics, 3 cr
The student is able to:
The student is able to
• solve mathematical problems at a level required in the UAS studies.
R0225 Participation in Voluntary Work, 0 cr
The student is able to:
See the description.
Study unit description:
The student participates in voluntary work during his/her studies. As a volunteer the student develops his/her
general working life competences, professional competences and competence related to social themes. The
competence is acknowledged as part of the other studies.
R015 LANGUAGE SKILLS AND INTERNATIONAL COMPETENCE, 15 cr
Description:
The aim of the study units in the module is to develop language skills and international competence needed at work.
After completing the module the student has developed his/her ability to work in multicultural working environments.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Tikkurila: Camilla Kåla
R0171 Preparatory Swedish, 3 cr
The student is able to:
The student
• has a basic command ofSwedish grammar
• is able to use study-related and work-related vocabulary
• is able to use various strategies and tools to develop language skills
R0170 Preparatory English, 3 cr
The student is able to:
The student
• has a basic command of English grammar
• is able to use study-related and work-related vocabulary
• is able to use various strategies and tools to develop language skills
R0246 Introduction to Professional English, 5 cr
The student is able to:
The student is able to
• give information about his/her background, education and work experience in simple English
• use the professional terminology of his/her field in simple spoken and written communicative situations
R0251 Introduction to Professional Swedish, 5 cr
The student is able to:
The student is able to
• give information about his/her background, education and work experience in simple Swedish
• use the professional terminology of his/her field in simple spoken and written communicative situations
R0079 Effective Writing in English, 5 cr
The student is able to:
The student is able to:
• develop writing skills in general and academic contexts, including essays, summaries and reports
• write more accurately and with an awareness of the correct style and layout
• avoid plagiarism by paraphrasing and using sources in the appropriate manner
• diagnose and remedy personal weaknesses in writing ability
R0089 Language and Culture Tandem, 5 cr
The student is able to:
The Student is able to
• improve his/her target language skills, especially oral skills
• make observations and get familiar with target (foreign) culture and society
• expand his/her general cultural competence
R0090 Communicative Swedish , 5 cr
The student is able to:
The student is able to:
• understand communication in Nordic contacts
• communicate naturally both in formal and informal situations
• apply language and cultural skills in a project
R0080 Business Swedish, 5 cr
The student is able to:
The student is able to:
• discuss and write about current economic issues
• master essential business communication
• act in sales negotiations
R0086 Focus on the Nordic countries , 5 cr
The student is able to:
The student is able to:
• recognize the special characteristics in Nordic politics, economy, society and ecology andcommunicate both in
writing and orally
• communicate in writing and orally about current Nordic issues
• put his/her own profession and education into a Nordic perspective
• alternatively apply and utilize his/her language skills in a Nordic project
R0083 Basics of Spanish 1 , 5 cr
The student is able to:
The student is able to:
• understand the basic structures and vocabulary of Spanish
• communicate in Spanish in simple situations
• write simple and targeted texts
• understand some cultural characteristics of the Spanish-speaking world
R0084 Basics of Spanish 2 , 5 cr
The student is able to:
The student is able to:
• understand the basic vocabulary and structures of Spanish
• communicate in Spanish in fairly simple situations
• write simple andtargeted messages
• recognize typical cultural characteristics of the Spanish-speaking areas
R0096 Working Spanish 1 , 5 cr
The student is able to:
The student is able to:
• communicate in common workplace situations
• write understandable general texts using tools
• know the main professional vocabulary related to their field
• use and deepen his/her basic language skills acquired earlier
• recognise typical cultural characteristics of the areas where the language is spoken
R0097 Working Spanish 2 , 5 cr
The student is able to:
The student is able to:
• use the terminology of his/her own field both orally and in writing
• deepen his/her cultural knowledge especially in situations related to working life
• make use of various sources of information related to the language area in his/her own field
R0087 Basics of Italian 1 , 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0088 Basics of Italian 2, 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0116 Basics of French 1 , 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0117 Basics of French 2, 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0118 Basics of German 1 , 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0119 Basics of German 2 , 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0125 Working German 1 , 5 cr
The student is able to:
The student is able to
• communicate in common workplace situations
• write clear general texts using tools
• recognise typical cultural characteristics of the areas where the language is spoken
• know the main professional vocabulary related to their fields
• use and deepen basic language skills acquired earlier
R0120 Working German 2 , 5 cr
The student is able to:
The student is able to:
• use the terminology of their fields verbally and in writing
• deepen their cultural knowledge, particularly in workplace situations
• make use of various information sources related to the language in their own fields
R0123 Basics of Russian 1 , 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0124 Basics of Russian 2 , 5 cr
The student is able to:
The student is able to:
• learn the basic structures and vocabulary of the language
• communicate in the target language in fairly simple situations
• write simple, targeted messages
• recognise typical cultural characteristics of the areas where the language is spoken
R0121 Working Russian 1 , 5 cr
The student is able to:
The student is able to:
• •meeting and escorting guests from Russia during their business travel; organizing business trips;
•participating in various business situations related to the Russian language and the culture of Russia;
•greeting and politely discussing a broad range of topics;
•the ability to type using the Russian keyboard and to look up information in different Russian sources..
R0122 Working Russian 2 , 5 cr
The student is able to:
The student is able to:
• use the terminology of their fields verbally and in writing
• deepen their cultural knowledge, particularly in workplace situations
• make use of various information sources related to the language in their own fields
R0049 Finnish Language and Communication, 5 cr
The student is able to:
The student is able to:
• use the tools of language planning and language knowledge
• write pragmatic texts
• write online texts
• make different speeches and presentations
• act as an active participant in meetings and negotiations
Study unit description:
The study unit is for those whose language of education is Swedish and who have studied Finnish as a second
national language. After passing the study unit, students meet the language skills requirements for Finnish as the
second official language in public administration and the civil service language proficiency certificate will be
registered in student’s records.
R0013 Swedish for Bachelors of Business Administration, 5 cr
The student is able to:
The student is able to
• communicate in Swedish both orally and in writing in various field-specific work and communication tasks
• take into consideration the special characteristics of the Nordic operating environment
• communicate in Swedish at the B1.2 level in accordance with the Common European Framework of Reference
for Languages and pass the civil service language proficiency certificate
A0202 Swedish in the ICT field, 5 cr
The student is able to:
• toimia tietojenkäsittelyalan tehtävissä ruotsin kielellä
• vuorovaikutteisen asiakaslähtöisen viestinnän
• hankkia ja hyödyntää tietojenkäsittelyyn liittyvää tietoa
Contents of the study unit:
• keskeinen ict- ja yritysterminologia
• asiakaslähtöinen suullinen ja kirjallinen viestintä
• opiskelijan itsensä, koulutuksen ja työkokemuksen esittely
Study unit description:
Opintojaksossa opiskelija saavuttaa ruotsin kielessä vähintään eurooppalaisen viitekehyksen mukaisen taitotason
B1.2.
Lisäksi hän saa valtionhallinnon kielitutkinnon mukaisen arvioinnin hyvä tai tyydyttävä suullisesta ja kirjallisesta
kielitaidosta.
Previous studies:
ICT-asiantuntijaksi kehittyminen -opintojakso tai vastaavat tiedot.
A9132 Service-oriented Swedish , 5 cr
The student is able to:
The student is able to
• communicate in Swedish both orally and in writing in the service field
• develop interaction skills in service-oriented work
• communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service
language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade
A0069 Nordiskt och internationellt (Swedish Language Studies), 5 cr
The student is able to:
• klara sig i exportverksamhet förekommande kontakter
• förhandla i affärslivet
• diskutera aktuella ekonomiska teman
• beakta kulturskillnader i nordiska sammanhang
Contents of the study unit:
• aktuellt om ekonomi
• förhandlingar och kundkontakter
• nordisk arbetskultur
Study unit description:
Studeranden når nivå B1.2. enligt den europeiska referensramen för språk (CEF).
Previous studies:
Kurs
R0253 International Networking - Travel Project, 5 cr
The student is able to:
The student is able to
• function in an international working environment
• create international contacts and communicate in speech and in writing in a second language
• manage the practical arrangements for travel projects in a second language before, during and after the travel
• recognize cultural differences and take these into consideration
• evaluate and develop intercultural competences and second language skills
R0286 Going Abroad, 3 cr
The student is able to:
The student is able to
• arrange practical things related to his/ her studies/ traineeship abroad
• recognise his/ her international competences and to develop them further
• develop coping and adaptation skills for intercultural interactions
• develop basic tools for cultural adjustment
R0263 Go abroad - Multicultural Teamwork and Student Mobility, 5 cr
The student is able to:
The student is able to:
• arrange practicalities related to studies/traineeship abroad
• understand different dynamics in multicultural teamwork
• recognise international competences and develop them further
A829 COMMUNICATION AND INTERACTION, 15 cr
Description:
During the module, the student will learn the basics of professional organizational communication. After completing
the module, the student knows how to plan and implement an organization's communication. The student will be
able to take into account an organization's strategic objectives and communicate effectively and consistently
according to various stakeholders needs. The student will learn to utilize and choose appropriate communication
channels, forums and different visual communication applications.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
A9247 Effective Organizational Communication, 5 cr
The student is able to:
The student is able to:
• plan and implement a communication strategy that supports the operational goals of an organization
• plan and maintain the media relations of an organization
• summarize and communicate the core messages of an organization
• communicate and interact effectively with various stakeholder groups
• understand the fundamentals of reputation management
• measure and analyze the effectiveness of communication
A9248 Interaction and Networking Skills, 5 cr
The student is able to:
The student is able to
• build and maintain strategic networks in various forums
• utilize technology in interaction
• promote the organization's interaction and communicative goals with different stakeholder groups internationally
• extend written and spoken communication skills online and face-to-face.
A9254 Basics of Digital Image Editing, 5 cr
The student is able to:
The student is able to:
• understand the basic theories of digital photoediting
• use digital image editing software in an advanced level for both online and print publishing
A9255 Implementing Visual Communication, 10 cr
The student is able to:
The student is able to:
• understand the basics of visual communication
• develop communicational solutions for an organization while taking into account customer and end-user needs
• implement organizational communication by using different techniques and different forums
• use different visual communication applications (e.g. image editing, desktop publishing, vector graphics,
presentation graphics)
A822 Coaching Superior, 15 cr
Description:
The objective of the module is to develop management competencies in a work community.
After completing the module, the student will be able to manage and develop the competencies in a work
community. He/she will be able to act as a superior in a team.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Miia Vakkuri
A9251 Service Process Management , 5 cr
The student is able to:
The student is able to
• plan, manage and develop service production and operations
• coordinate the internal and external processes in service production (purchases/procurement, logistics,
customer service, communication)
• evaluate the internal efficiency and profitability of a service production
A9252 Management and Leadership in a Work Community , 10 cr
The student is able to:
The student is able to
• characterize various approaches and dimensions of management
• analyze management and leadership and their principles (vision, strategy, structure)
• evaluate Human Resource Management and the challenges in its development from the perspective of
business strategy
• apply labour legislation and collective agreements
• promote wellbeing at a workplace as a member of the work community
A838 CUSTOMER-CENTRIC SUPPLY CHAIN MANAGEMENT, 15 cr
Description:
After completing the module, the student will be able to understand the different steps of the purchasing process
and the effects of purchases and the supply chain on a company's profitability. The student will be able to work as a
purchaser or seller in international business. He/she will be able to understand the requirements of the customer-
centric supply chain and make decisions in supply chain management based on this.
Responsible persons:
The module is no longer offered.
A9154 Global Sourcing, 5 cr
The student is able to:
The student is able to:
• operate according to the purchasing process
• select and assess suppliers
• collaborate with the supplier network
• run supplier negotiations (quotations, contracts)
• take into consideration thespecial features of international trade (customs, import)
A9155 Customer-driven Supply Chain Management , 10 cr
The student is able to:
The student is able to:
• understand how a company can create added value to its customers through supply chain management
• assess theeffect of sales, purchasing and the supply chain on profitability
• plan the supply according to the demand
• optimize the efficiency of the supply chain
• define measures for supply chain management
A832 CUSTOMER KNOWLEDGE AS THE DRIVER OF MARKETING , 15 cr
Description:
The aim of the module is that the student will understand the essence of managing customerships. After completing
the module, he/she will be able to evaluate customer information and market research and make use of them for the
purpose of customership development.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Moduuli ei ole enää tarjonnassa.
A9203 Customer Knowledge , 5 cr
The student is able to:
The student is able to:
• define factors that affect buying behavior
• use market reseach as a source of customer knowledge in the international business environment
A9204 Managing Customerships , 10 cr
The student is able to:
The student is able to
• understand the meaning of managing customerships
• identify the main principles in customership management
• evaluate customer knowledge and use it for the purpose of
• customership development
A9205 Neuromarketing, 5 cr
The student is able to:
The student is able to:
• apply the knowledge of neuroscience to marketing
• analyse marketing problems from the point of view of the brain's rewarding, fear and social circuitry
R021 MARKETING COMMUNICATION AND SALES SKILLS, 15 cr
Description:
After completing the module, the student will be able to communicate the value of a product or service to customers.
The student will be able to plan marketing messages targeted at specific groups. He/she will be able to use different
marketing channels. The student will be able to use the possibilities offered by digital media in marketing. He/she
will be able to use a customer-centric and interactive approach in sales situations.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Moduuli ei ole enää tarjonnassa.
A9334 Digital Marketing, 10 cr
The student is able to:
The student is able to:
• create a strategy for digital marketing
• recognize the different channels for own, bought and earned media
• build a brand in the social media and in a mobile manner
• utilize search engine optimization and marketing
• recognize the metrics of digital media
• do content marketing
A9335 Personal Selling , 10 cr
The student is able to:
The student is able to:
• apply basic personal sales skills and identify different sales techniques
• apply a customer-centric approach in solution sales
• identify the situation and needs of a b-to-b customer and to adapt his/her communication accordingly
• take both the profitability and the ethical and judicial norms into account in sales
A9336 Marketing Communication Planning and Brands , 5 cr
The student is able to:
The student is able to:
• plan marketing communication in accordance with brand identity
• identify the various areas of marketing communication
• develop an integrated target group oriented marketing communication plan
A824 EXPERTISE IN PROCUREMENT , 15 cr
Description:
The objective of the module is to develop procurement competencies in the context of public procurement from the
points of view of selection and award criteria for the competitive tender process.
After completing the module, the student will be able to implement a procurement process in a competitive tender
process related to public procurement. The student will be able to define the selection and award criteria for public
procurement and draw procurement documents for a competitive tender process. The student will be able to
evaluate the importance of procurement from the viewpoints of customers, cost efficiency and responsibility.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Marjo Pääskyvuori
A9212 Procurement Process, 10 cr
The student is able to:
The student is able to:
• plan, implement and analyze procurement processes based on the legislation of public procurement
• implement competitive tender processes and evaluate the tenders based on the legislation
• evaluate the implementation of public procurement from different viewpoints
A9213 Public Procurement and Legislation , 5 cr
The student is able to:
The student is able to:
• define the core concepts of public procurement
• choose the types of tendering and implement tender notices
• apply procurement legislation in the procurement process
A836 FINANCIAL PLANNING, 15 cr
Description:
The student will be able to do bookkeeping for a company and prepare financial statements. He/she will be able to
interpret and analyze the financial information of a company and make use of it in decision-making. The student will
understand the different operations in finance and plan the implementation of a company’s financing. The student
will deepen his/her understanding of the financial planning and management of an organization and prepare
budgets, cost calculations and investment calculations.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Lauri Larjavaara
A9227 Planning and Managing Finance, 10 cr
The student is able to:
The student is able to:
• prepare planning calculations, cost estimates and coverage counts
• apply accounting reports to solve problems that arise in the management’s decision-making
• make use of budgeting and cost accounting in financial management
• evaluate the profitability of an investment project
A9228 Financial Analysis, 5 cr
The student is able to:
The student is able to:
• make an analysis of a company's financial situation
• interpret, count and analyse the parameters of the economy
• make use of the parameters of the stock markets
A9229 Financial Statement Accounting, 5 cr
The student is able to:
The student is able to:
• do the company's bookkeeping and statutory financial statements
• apply the standards governing the preparation of financial statements
• take into account the amortization of financial statements
A9230 Corporate Finance, 5 cr
The student is able to:
The student is able to:
• analyse the financial structure of a company
• define a company’s value using different models of value determination
• make investment calculations using different methods
• evaluate and plan the short-term and long-term financial requirements of a company
• plan the financing a company’s foreign trade
A9231 Corporate Analysis , 5 cr
The student is able to:
The student is able to:
• prepare an adjusted income statement and balance sheet for a company
• make a cash flow statement for a company
• analyse income statements, balance sheets and cash flow statements
• predict financial statements using various methods
• make comparisons of industries
A835 ACCOUNTING SPECIALIST, 15 cr
Description:
The student will deepen his/her knowledge on accounting. He/she will familiarize himself/herself with current
legislation: the Accounting Act, the Finnish Companies Act, the Value Added Tax Act and the Associations Act.
The student will be able to operate in payroll accounting tasks. He/she will be able to manage the accounting
operations of the public and third sectors.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
The module is no longer offered.
A9224 Payroll Accounting and Labour Law , 5 cr
The student is able to:
The student is able to:
• define and calculate wages
• retrieve the necessary information from legislation, tax administration and collective bargaining agreements
• take into account the cost of fringe benefits and allowances in payroll
• prepare payroll reports and official announcements
• design and develop appropriate human resources practices in accordance with the labor laws and collective
bargaining agreements
A9225 Consolidated Financial Statements, 5 cr
The student is able to:
The student is able to:
• do accounting using a financial accounting software
• read and understand the IFRS financial statements
• prepare consolidated reports for internal and external stakeholders
• describe the main principles of the audit and the auditor's duties
A9226 Taxation , 5 cr
The student is able to:
The student is able to:
• calculate a person's income tax
• calculate the company's taxable income and taxes payable for the various forms of business
• amortise taxes and understand the connection between financial statements and taxation
• understand the principles of value added tax calculation, recording and accounting in domestic and international
trade
A834 FINANCE EXPERT, 15 cr
Description:
The student will be able to understand the operation of financial markets and function globally in finance. He/she will
be able to deepen and develop the financial processes of an organization.
The student will be able to work in various professional positions in finance. He/she will be able to understand
financial processes from the point of view of the company and banking sector
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Esa Aula
A9214 Business Co-operation in the Financial Sector , 5 cr
The student is able to:
The student is able to:
• act as an investment advisor and expert in the financial sector
• work in insurance and banking services
• help customers find the right solutions for different situations
A9215 Financial Markets and Instruments , 5 cr
The student is able to:
The student is able to:
• determine the market situation and act accordingly
• handle market information and the interests of different parties
• deal with various investment instruments
• identify mistakes made by investors
• invest in alternative investment products
• use derivatives for investment activities
A9217 Investment and Finance Literature , 5 cr
The student is able to:
The student is able to:
• have a critical approach towards financial market events
• prepare for post-graduate studies in business
• discuss the most notable books in the financial field
A9218 Investments in Practise , 5 cr
The student is able to:
The student is able to:
• make specific investments in various investment instruments and securities in different market conditions
• use the portfolio management program for the implementation of specific investments
• manage practical investments as a part of the organization's liquidity and profitability management
• use technical and fundamental analysis to help in making investment decisions
A9338 Financial and Security Markets, Practical Applications , 5 cr
The student is able to:
The student is able to:
• understand the function of financial and securities market in practice and apply his/her knowledge and skills to
current market transactions in the markets
• analyze a variety of current market situations and causal connections in the market
• search for market information from key expert sources
• make decisions that advance the organization's activities in different market conditions
A9441 Financial Markets, 5 cr
The student is able to:
The student is able to
• understand the basic principles of functioning of financial markets
• obtain financing and risk management of information from different sources
• make different types of calculations and to evaluate the returns and risk
• apply the financial theory to practice
Contents of the study unit:
Contents of the study unit
• Sources of funding
• financial markets
• Return and risk
• financial risk protection
• Financing terms
A844 USER-CENTERED DEVELOPMENT OF DIGITAL SERVICES, 30 cr
Description:
During this module, the student will learn to work with the design, implementation and development of digital
services. The student will work according to the principles of the user-centered design process while making use of
applied research and development work.
After completing this module, the student will be able to operate in different development roles related to the design,
development, and implementation of digital services. The student will be able to develop and implement innovative
solutions by applying user-centered research methodologies to the planning, implementation and development of
digital services. He/she will be able to understand the role and impact of new technologies in the development of
digital services and as enablers of new business models. In addition, the student will be able to work in co-operation
with different stakeholders and agents. He/she will be able to work according to user-centered design processes
and the ethical rules of the field.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Petri Säilynoja
A9162 User-centered Design of Digital Services , 5 cr
The student is able to:
The student is able to
• apply user-centered design principles and methodologies in the development of digital services
• analyse the opportunities of user-centered design and implementation processes in the development of digital
services
• conduct end-user research according to the ethical norms of the field
A9163 Modelling of Digital Services , 10 cr
The student is able to:
The student is able to
• use user-centered techniques and description methods in the design and implementation of digital services
• model and document digital services
• conceptualize and produce suitable and usable prototypes based on design documents of digital services
• manage ICT development projects
A9164 Digital Services in Business Development , 5 cr
The student is able to:
The student is able to
• evaluate the opportunities created by new technologies in business development
• analyze business opportunities in connection to digital service concepts
A9165 Usability Testing and Evaluation , 5 cr
The student is able to:
The student is able to
• apply usability testing methods and techniques in the design and implementation of research and development
projects that support product and service planning
• plan, organize, analyse and report a usability test
• explain the principles of attainability
• evaluate the usability of a digital media product
A9166 User Interface Design, 5 cr
The student is able to:
The student is able to
• understand the standards related to user interfaces
• understand the significance of usability in user interfaces
• design user interfaces according to the principles of visual design
• design and implement user interfaces for digital services
• understand the latest techniques and tools used in the implementation of user interfaces
E263 SOFTWARE DEVELOPMENT, 15 cr
Description:
Student can act in different roles in software development process. Student is able to use different methods and
tools for software design, implementation and testing. Student can apply his/her programming skills in practice.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
The module is no longer offered.
E9971 Object-oriented Programming, 5 cr
The student is able to:
The student is able to
• Apply the principles of object-oriented programming in software development
• Design object-structured applications using standard imaging techniques
• Make use of application libraries in software development
E9969 Software Testing, 5 cr
The student is able to:
The student is able to
• explain basic concepts, principles and terms of testing
• design test cases in different testing environments
• run functional and non-functional testing
• apply different testing methods and techniques
• report the results of testing reasonably
• analyze the relevance of testing
• sort different roles and tasks in software testing and understand their meaning
E9970 Applied Programming, 5 cr
The student is able to:
Opiskelija osaa
• toteuttaa ja testata sovelluksia työpöytä-, palvelin- ja verkkoympäristössä
• soveltaa ohjelmointitaitoja käytännön projekteissa
• hyödyntää muuttuvia ohjelmistokehitysympäristöjä
• kehittää ongelmanratkaisutaitojaan erilaisissa ohjelmointiongelmissa
E9955 Introduction to Linux Operating System , 5 cr
The student is able to:
The student is able to
• install Linux operating system
• modify OS according to requirements
• use desktop and command line interface
• create, modify and delete files and folders
• create command line scripts
• automate and schedule scripts
• maintain the system and its data security
Study unit description:
Kurssilla perehdytään Linux-käyttöjärjestelmän rooliin sekä mahdollisuuksiin osana yritysten tietojärjestelmiä.
Kurssin aikana opiskelija tutustuu Linux-pohjaisten työasemien ja palvelimien käyttöön ja hallintaan. Aiheita ovat
mm. käyttöjärjestelmän asentaminen ja konfigurointi, erilaisten palveluiden/palvelimien asennus ja ylläpito,
tavallisimpien sovellusten käyttö, varmuuskopiointi, tietoturva-asiat sekä yksinkertaisten komentoriviohjelmien
tuottaminen.
A9446 Programming with Optional Languages, 5 cr
The student is able to:
The student is able to:
• program with at least two new programming languages
• compare the features of different programming languages
A9447 Programming with Optional Languages, 5 cr
The student is able to:
The student is able to:
• program with at least two new programming languages
• compare the features of different programming languages
A820 INNOVATING FOOD SERVICES, 30 cr
Description:
The objective of the module is to develop competencies to innovate food services.
After completing the module, the student will be able to develop food services in a multisensory and customer-
oriented manner while taking into account current trends. The student will be able to understand the risks related to
food in food production services. He/she will be able to apply sensory evaluation methods in developing food
products.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävara: Henry Lybäck
A9219 Current Issues and Future Trends in Hospitality Field, 5 cr
The student is able to:
The student is able to:
• develop his/her current skills and competences with respect to Hospitality Management
• apply current issues and future trends when organizing and developing services
A9220 Developing Food Services into an Experience , 10 cr
The student is able to:
The student is able to
• recognize the importance of customer experience and trends in developing food services towards a peak
experience
• plan, implement, analyze and develop food services and concepts responsibly for different customer segments
• implement a development process while taking quality criteria into consideration
A9221 Food and Beverages , 5 cr
The student is able to:
The student is able to:
• introduce the food cultures of Finland and other countries
• recognize different kinds of food habits and their background
• plan and choose proper food and drink assortments for different kinds of events and purposes
• act responsibly in food and drink service processes
A9222 Food for Health , 5 cr
The student is able to:
The student is able to:
• recognize the risks related to food and food services
• evaluate the newest food trends
• implement and develop a healthy and safe food production process in a customer-oriented manner
A9223 Developing Sensory Quality of Food Services , 5 cr
The student is able to:
The student is able to:
• compare food products and portions from the viewpoint of sensory characteristics
• apply sensory evaluation methods in developing the attributes of a food product and portion
• develop multisensory food services
A9400 Food event production, 5 cr
The student is able to:
The student is able to
• to develop and implement food services and service processes as part of a food event?
• to develop a food product through product development
• to develop the knowledge about organizing food events
• to develop customer experience as part of a food event
Contents of the study unit:
• Service Design methods
• product testing
• customer experience and feedback
• using social media as a part of food event and learning
• learning diary
Previous studies:
Laatu ravitsemuspalveluissa
R0382 Food and Food Services Safety , 5 cr
The student is able to:
The student is able to:
• apply knowledge of legislation related to food and food services
• describe the effects of microbiological, chemical and other risks related to food production
• amend corrective actions to company's quality control system and processes
Previous studies:
Previous studies: A9467 Quality in foodservices and A9146 Developing Service Systems -courses or equivalent
competences.
A821 PRODUCER OF EVENT SERVICES, 30 cr
Description:
The objective of the module is to develop competencies in planning and production related to event services.
After completing the module, the student will be able to plan, implement, manage, evaluate and develop customer-
oriented event services profitably and safely while offering peak experiences in cooperation with the customers by
using service design methods.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävara: Kaija Meriläinen
A9348 Developing Conference and Congress Services into an Experience , 10 cr
The student is able to:
The student is able to
• analyze the experience of a service from the viewpoint of a customer
• plan and implement international customer-oriented conference and congress services
• apply service design methods in the development towards peak experience
• implement a service as a conceptualization process
• analyze the value of an experience for the customer and the service provider
A9262 Event Management, 10 cr
The student is able to:
• plan and implement a customer-oriented event as a service concept
• manage the implementation process of an event in a goal-oriented and responsible manner
• evaluate an event from different perspectives (goals, financing, functionality, customer satisfaction
A9234 Developing Event Production by Service Design , 5 cr
The student is able to:
The student is able to
• interpret customer needs and trends as a basis of development
• develop the production process and production steering methods of an event
• apply service design methods in development
A9235 Event Safety and Security, 5 cr
The student is able to:
The student is able to
• recognize and define the regulations and risks related to event safety and security
• plan and implement a safety and security plan for an event
• produce a safe and functional space plan for an event
A837 PRODUCING FACILITY SERVICES, 15 cr
Description:
During the module, the student will get a general view of service production processes in real estate and residential
buildings.
After completing the module, the student will be able to understand the main principles of end user-centric, cost-
effective, flexible and high-quality service production.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara:Kaisa Airo
A9241 Property Management, 5 cr
The student is able to:
The student is able to:
• act in various administrative and other service positions in housing and real-estate organizations
• manage short-term and long-term planning and produce required services in a high-quality, flexible and cost-
effective manner
• define services needed in buildings and identify different actors and stakeholders of the process
A9242 Planning Facility Services, 10 cr
The student is able to:
The student is able to
• map the service needs of the users in a chosen facility
• design the necessary services of a facility
• measure the resources needed for the delivery of a chosen service with the use of IT applications
• calculate service costs
• understand the aspects of hygiene and the environment in the production of facility services
A905 THE USER EXPERIENCE OF WORKPLACE, 15 cr
Description:
The student will get a general picture of planning processes and managing working environment projects.
After completing the module, the student will be able to understand the perspective of the end user in development
projects and the responsibilities and roles of other actors. The student will be able to act in change processes.
The student will understand physical, social and virtual factors, which impact to the user experience of different
spatial solutions and spatial networks.
Responsible persons:
Leppävaara: Kaisa Airo
A9345 New Ways of Working, 10 cr
The student is able to:
• Identify the user needs when planning and designing work stations and facilities
• To consider the diversified needs of individuals working in a variety of locations
• understand the relations between time and resources
• plan and coordinate acquisitions of work stations and facilities together with the customer and end-user
A9449 Environmental Psychology, 5 cr
The student is able to:
• Evaluate the perceptive attributes of space (audio, temperature, luminition etc.)
• Design spaces that support wellbeing of a user.
• Understand the social, physical and virtual characteristics of space and their influence on user.
• Understand the significance of heritage in spatial meaning
A897 SMART CITY, 15 cr
Description:
Module focuses on the real estate business from the perspective of the organization and urban environment. In
addition, real estates and facilities are studied from the perspective of the spatial networks and technology between
them.
The module introduces the traffic arrangements, the relationships between sites and the significance of the location.
In addition, the aim is to study the impact of the location and people flows to the business and organizational
activities. Alongside in this module student gets introduced to various smart city applications as well as their ability
to develop new areas and facilities.
Responsible persons:
Leppävaara: Kaisa Airo
A9465 Cities and Innovations, 10 cr
The student is able to:
- Identify the interesting location of real estate on map
- Use and apply Smart City -applications
- Understand the differences between regions economically
- Identify the usability of traffic arrangements
A9451 Real Estate Management, 5 cr
The student is able to:
• Identify the key factors in property value to the organization
• Identify certification systems and understand their impact on CREM
• Understand the ecological attributes of real-estate/land in use
A900 EUROFM SCHOOLS, 15 cr
Description:
Coming up
Responsible persons:
Leppävaara: Pekka Matvejeff
A9452 EuroFM Winter School, 5 cr
The student is able to:
Coming up
A9453 EuroFM Summer School, 10 cr
The student is able to:
Coming up
A891 CORPORATE SECURITY AND SAFETY OPERATIONS, 30 cr
Description:
This module deals the elements of security and safety, risk management methods, development, and relationship
between business operations and elements of security and safety on corporations and organisations.
After completing the studies the student is able to define the contents of the elements of security and safety
according to the needs of organisation. He/she can apply requirements set by legislation, directives and guidelines.
He/she is also able to apply risk management methods to identify, evaluate and manage risks. The student is able
to develop security and safety in each element in cooperation with own and associate organisations.
The student will be able to:
Opiskelija osaa:
• Määritellä turvallisuuden osa-alueiden sisällön organisaation tarpeiden mukaisesti
• Soveltaa lainsäädännön, määräysten ja ohjeiden vaatimuksia
• Soveltaa riskienhallinnan menetelmiä riskien tunnistamiseksi, arvioimiseksi ja hallitsemiseksi
• Kehittää kunkin osa-alueen turvallisuutta yhteistyössä oman organisaation ja sidosryhmien kanssa
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Kaci Bourdache
The module is no more in study offering in 2018.
A9422 Occupational Safety and Security Operations, 10 cr
The student is able to:
The student is able to:
• apply the requirements set by legislation, directives and guidelines concerning occupational safety and
personnel security
• apply risk management methods to identify, evaluate and manage occupational safety and personnel security
risks
• create and develop operational models, plans and guidelines according to the needs of the organisation
• carry out constant surveillance and evaluation of working conditions and level of safety and security
Previous studies:
Opintojaksolle ilmoittautuvilla tulee olla turvallisuusalan perusteiden riittävä osaaminen, jonka voi hankkia
esimerkiksi suorittamalla opintojakson R0185 Yritysturvallisuuden ja riskienhallinnan perusteet 10 op.
A9423 Emergency Preparedness, 5 cr
The student is able to:
The student is able to:
• apply the legislation and the most common instructions and requirements on emergency preparedness
according to the operations of organisations
• use various risk assessment methods in identifying and assessing accident risks
• create and introduce emergency plans and related documents and plans that support the core aims and the
different organisational levels of a company
• monitor and assess the level of emergency preparedness in the organisation and develop it
A9424 Physical Security, 5 cr
The student is able to:
The student is able to
• apply the requirements set by legislation, directives and guidelines concerning physical security
• apply risk management methods to identify, evaluate and manage crime risks and vulnerabilities in facilities and
operations
• key operating principles of physical security solutions
• create and develop physical security operational models, plans and guidelines as a part of facility management
Previous studies:
Opintojaksolle ilmoittautuvilla tulee olla turvallisuusalan perusteiden riittävä osaaminen, jonka voi hankkia
esimerkiksi suorittamalla opintojakson R0185 Yritysturvallisuuden ja riskienhallinnan perusteet 10 op.
A9442 Safety of Products and Services, 5 cr
The student is able to:
Student is able to:
• apply the requirements set by legislation, directives and guidelines concerning safety of products and services
• apply risk management methods to identify, evaluate and manage risks related to products and services
• create and develop operational models, plans and guidelines for safe use of products and safe service
production
Previous studies:
Opintojaksolle ilmoittautuvilla tulee olla turvallisuusalan perusteiden riittävä osaaminen, jonka voi hankkia
esimerkiksi suorittamalla opintojakson R0185 Yritysturvallisuuden ja riskienhallinnan perusteet 10 op.
A889 SECURITY AND SAFETY MANAGEMENT, 25 cr
Description:
Turvallisuusjohtaminen.
Moduuli sisältää myös opintojaksot: Yritysturvallisuuden perusteet 5op
ja Business Continuity Planning 5, jotka tarjotaan osana Moduulia A828 Palveluinnovaatioiden kehittäjä.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Tuomas Wuorikoski
The module is no longer in study offering starting in 2018.
A9415 Basics of Corporate Security, 5 cr
The student is able to:
Sama kuin ennenkin.
A9416 Business Continuity Planning, 5 cr
The student is able to:
The student is able to:
• identify critical business operations
• carry out a vulnerability and a business impact analysis
• prepare a business continuity plan
A9425 Security of Supply Chain, 5 cr
The student is able to:
Toimitusketjun turvallisuus,
Tuotteiden ja palvelujen turvallisuus
A9426 Environmental Safety Management, 5 cr
A9418 Security and Safety Management, 10 cr
The student is able to:
Sama kuin ennen.
A9488 Security and Safety Management as Part of a Risk Management Process, 10 cr
The student is able to:
The student is able to:
• apply requirements set by legislation, directives and guidelines regarding security and safety management and
risk management
• apply enterprise risk management methods to identify, evaluate and manage risks
• create a security and safety management system and evaluate and develop security and safety management
as part of risk management process
• create operational security and safety models for crises, disturbances and exceptional circumstances
• analyse and develop security and safety culture as part of organizational culture
Previous studies:
Opintojaksolle ilmoittautuvilla tulee olla turvallisuusalan perusteiden riittävä osaaminen, jonka voi hankkia
esimerkiksi suorittamalla opintojakson R0185 Yritysturvallisuuden ja riskienhallinnan perusteet 10 op.
A887 SECURITY OF SOCIETY, 15 cr
Description:
Yhteiskunnan turvallisuuden toimijat ja ilmiöt Suomessa ja kansainvälisesti.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Lasse Kivinen
The module is no more in study offering in 2018.
A9499 International Security, 5 cr
The student is able to:
The student is able to
• analyze the international security environment
• describethe major International actors and their roles in international Conflict Prevention
• describethe major Conflict prevention documents and mechanisms, e.g. in the European Union
• is aware of the concept of Comprehensive Crisis Management
• understands the context of Border Security as part of international and national security environment
• identify international movability and its origins
• analyze current and past International Crisis’s using the Conflict Cycle
• analyze the future trends in International Security
Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.
A9412 International Security, 10 cr
The student is able to:
The student is able to:
• identify the cycle of crises
• identify international and domestic actors in this field
• analyze the impacts of different crises on an organization
• organize a crisis management process in organizations
A9413 Internal Security, 5 cr
A9417 Crime Prevention, 5 cr
The student is able to:
Opiskelija
• tuntee kriminologian ja rikostorjunnanperusteet
• osaa käyttää erilaisia riskienarviointimenetelmiä rikosriskien tunnistamiseksi ja arvioimiseksi
• osaa toimia yhteistyössä organisaation ja sidosryhmien kanssa
• osaa laatia suunnitelman rikostorjunnan kehittämiseksi
G108 LAUREA STARTUP, 15 cr
Description:
The objective of the module is that the student is able to evaluate and develop his/her entrepreneurial skills, is able
to assess his/her business idea and draw up a business plan on the basis of his/her business idea. The goal is also
that he is familiar with entrepreneurial social obligations and opportunities.
If a student is interested in starting his/her own business, the objective is that the student is able to do so in practice
and knows how to prepare for early-stage entrepreneurial challenges. Student is able to analyze and to utilise
financial and operational performance information in his/her business.
Students can complete15–30 credits in the module with the aim of developing their entrepreneurial skills or their
own company.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Otaniemiand Leppävaara: Marjo Ruuti
Hyvinkää: Maija Huhta
Lohja: Riku Riski
A839 DEVELOPING INTERNATIONAL BUSINESS FOR SME'S, 15 cr
Description:
The objective of the module is to develop the international business competencies in the context of SME’s, from the
viewpoint of development needs and strategies as well as market entry.
After completing the module, the student will be able to identify in- and outward internationalization patterns and
value networks in service business. The student will be able to evaluate the impact of changing business
environment on business operations and to search for market information to gain customer and market
understanding. The student will be able to identify and assess market opportunities in specific target markets, to
develop international marketing strategies and to plan for market entry.
The module has been designed for business students. It is also suitable for other students with interest in
international business and basic knowledge of business management.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
The module is no longer offered.
A9202 International Service Business, 5 cr
The student is able to:
The student will be able to
• identify and assess the main external and internal factors influencing the internationalization of service business
• describe the impacts that the extension of service out of the domestic context has on the development and
delivery of service
• identify internationalization patterns of service business either in B2B or B2C context
A9339 International Market Entry, 10 cr
The student is able to:
The student will be able to
• evaluate the impact of the changing business environment on business operations
• search for market information to gain customer and market understanding
• identify and assess market opportunities in target markets
• identify cultural and ethical issues related to cross-cultural business
• develop international marketing strategies (7 P's) for target market oriented operations
• establish a market entry plan for a target market
A9201 International Sales Negotiations, 5 cr
The student is able to:
The student is able to:
• identify cultural and ethical issues related to sales negotiation and develop plans to respond to them
• describe and demonstrate how a salesperson should a) prepare for cross-cultural sales negotiations and b)
adjust his/her behavior in a sales negotiation to respect and respond to the cultural background of the
negotiation partners
A817 TOURISM SERVICE DEVELOPER, 30 cr
Description:
The objective of the module is to develop competencies in tourism services.
After completing the module, the student will be able to apply business thinking in tourism services. He/she will be
able to develop customer-oriented services and processes in a hotel in accordance with quality guidelines. He/she
will have an overall understanding of the travel and tourism sector. He/she will deepen his/her understanding with
respect to marketing strategies in tourism services. He/she will be able to forecast future trends in planning and
development.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.
In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Marjaana Salomaa
R0172 As a Bachelor of Hospitality Management Now and in the Future, 5 cr
The student is able to:
The student is able to
• describe the business industry in the hospitality field
• discuss and evaluate knowledge of the bachelor of hospitality management in the future
• after studying the study unit student is able to focus his/her specialization area
A9182 Tourism Marketing, 5 cr
The student is able to:
The student is able to:
• analyze the marketing environment of the tourism sector
• plan and design experiential marketing strategies
• apply co-marketing in a digital environment with partners
A9183 Planning and Development in Tourism, 10 cr
The student is able to:
The student is able to:
• analyse tourism research
• apply future research methods in planning and developing tourism services
• implement co-creation methods with network partners in development
A9337 Discovering Tourism , 5 cr
The student is able to:
The student is able to:
• define tourism as a part of the global economy
• analyse the tourism sector
A9346 Hotel Management, 10 cr
The student is able to:
The student is able to:
• describe the business idea and model of a hotel
• identify and analyze hotel operations, functions and services
• practice front-line and back-office operations
• plan operations from the management perspective
01473 Business Online Visibility, 5 cr
The student is able to:
Managing online visibility and presence with interesting and engaging contents is one of the major issues in digital
marketing. During this course we study different aspects of this and students learn to produce, publish and manage
online content from the business perspective and understand the importance of stories, product information,
multimedia content, and other online content in creating an online presence for a tourism business. After successful
completion of the course the student
• knows different methods to do pre-research of social media visibility, target groups etc.
• can use keywords in effective marketing and social media contents
• is able create a paid campaign in internet and social media
• analyzes the success of social media efforts and gives grounded solutions based on them
• manages social media channels and contents in co-operation with customers
A9448 Resetjänster i turistbranschen i Norden (Travel Services in Tourism Field in Nordic Countries), 5 cr
The student is able to:
The student is able to
• discern tourism trends in Nordic countries
• develop tourism service ideas suitable for Nordic countrie
R027 GUIDANCE AND EXPERTISE TRAINING, 15 cr
Description:
Expertise is born via guidance activities in the Guidance and expertise module.
Completing this module provides the student with varied expertise in guiding different people in different situations.
The student will know how to support the development of both competence and identity, and to advise on the use of
different tools. They know which actions promote a sense of community.
Learning process:
Competence as defined in this module can be developed by, for example, taking part in student union activities
during study units. The working language can be either Finnish or English.
Responsible persons:
Teija Laamanen
01540 Tutoring, 5 cr
The student is able to:
The Student is able to
• evaluate tutoring from the perspective of their own campus and the campus's educational responsibilities
• provide guidance and advice to new students with regard to Laurea's practices and operational culture
• aware of and have a command of the systems currently in use
• create an expertise profile for themselves and can support new students in building an expertise profile in the
kyvyt.fi portal
• know the learning environments on their campus and can, when necessary, represent the campus at different
events
• have a command of the work methods related to career planning and are able, together with the teacher tutor,
to support new students in themes related to career planning
• act as active promoters of well-being within the workplace and among students