Service-oriented Swedish (A9271), 5 cr

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Implementation plan Finished



 Study unit                            Service-oriented Swedish (A9271), 5.0
 Implementation                        MEA1611: 1/2016-2017 (13.09.2016 - 08.11.2016)
 Type                                  FLEXIBLE CUSTOMER SERVICE (A859)
 Groups                                Primary: MEA216SN Others :
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      16.05.2016 08:00 - 31.05.2016
 Main timing for implementation        In the evenings and/or during weekends
 Applicabililty                        For exchange students: No For elective studies: No Open UAS student:
                                       Yes Suitable for virtual UAS: Yes

 Teachers                              Päällysaho Jonna (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation      At the campus
 Implementation method                 Optima realization/student group Language: Swedish Virtuality: 2 cr Integration of
                                       R&D: 0 cr
 Implementation class                  LbD supporting knowledge and skills development
 Focus areas                           Service business
 Evaluation at the latest              08.12.2016 Storing of graded material ends.: 23.12.2017
 Exam days

 Having completed the study unit the   The student is able to
 student is able to                    ●      communicate in Swedish both orally and in writing in the service field
                                       ●      develop interaction skills in service-oriented work
                                       ●      communicate in Swedish at least at the skill level B 1.2. of the European
                                              Framework and pass the civil service language proficiency certificate in oral and
                                              written Swedish with a Good or Satisfactory grade
 Previous studies




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