Health Care Service Design (V1565), 5 cr

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Implementation plan Finished



 Study unit                            Health Care Service Design (V1565), 5.0
 Implementation                        SYV61621: 2/2016-2017 (09.01.2017 - 20.06.2017)
 Type                                  HEALTH CARE SERVICE DEVELOPMENT (V116)
 Groups                                Primary: SYV616SJ Others :
 Involved in the project
 Lecturers                             Päivi Pöyry-Lassila
 Number of participants                Minimum: 12 Maximum: 35
 Enrolment period                      28.11.2016 08:00 - 01.01.2017
 Main timing for implementation        According to a schedule agreed by the parties
 Applicabililty                        For exchange students: Yes For elective studies: Yes Open UAS student:
                                       No Suitable for virtual UAS: Yes

 Teachers                              Aholaakko Teija-Kaisa (Other teacher), Pöyry-Lassila Päivi (Other teacher)
 Campus                                Laurea Tikkurila
 Main location for implementation
 Implementation method                 Optima realization/student group Language: English Virtuality: 1 cr Integration of
                                       R&D: 3 cr
 Implementation class                  LbD based on local project or development task
 Focus areas                           Expertise in nursing and coping at home, Service business
 Evaluation at the latest              20.07.2017 Storing of graded material ends.: 20.06.2018
 Exam days

 Having completed the study unit the   ●      to manage and develop information technology in health care
 student is able to                    ●      to anticipate and develop future patient centered health care services
                                       ●      to develop and co-create future patient centered, lean health care facilities
 Previous studies
 Previous studies, more information
 Learning objectives                   To learn how to manage and develop information technology in health care with
                                       user-centered methods.To learn how to anticipate and develop future patient centered
                                       health care services with service design methods.To learn how to develop and co-create
                                       future patient centered, lean health care facilities and apply service design methods in
                                       practice.
 Contents                              The course consists of three lectures and a learning assignment.The preliminary contents
                                       of the lectures are:6.4.2017: Practicalities of the course,Introductory lecture about
                                       service design in health care (central concepts, tools, and practices of service design)
                                       andGroup work based on pre-reading articles about service design.7.4.2017: Service
                                       design tools and practices (e.g. ATLAS planning game, CoCo Cosmos, etc.);Examples
                                       of development projects in health care IT, patient centered services, and co-creation of
                                       services, andInstructions for the learning assignment.20.5.2017: Presentations of the
                                       learning assignments, feedback.
 Study material                        Study material in Optima: selection of articles about service design in health care.
 Tutoring and communication            Tutoring during lectures.Tutoring and communication between lectures via Optima and
                                       email.
 Evaluation criteria and methods       Evaluation scale 0...5.
 R&D methods                           Customer centered service design methods




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