Health Care Service Design (V1565), 5 cr

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 Study unit                            Health Care Service Design (V1565), 5.0
 Implementation                        SYV61721: 2/2017-2018 (08.01.2018 - 15.06.2018)
 Type                                  HEALTH CARE SERVICE DEVELOPMENT (V116)
 Groups                                Primary: SYV617SJ Others :
 Involved in the project
 Lecturers                             Päivi Pöyry-Lassila
 Number of participants                Minimum: 12 Maximum: 35
 Enrolment period                      27.11.2017 08:00 - 08.12.2017
 Main timing for implementation        According to a schedule agreed by the parties
 Applicabililty                        For exchange students: Yes For elective studies: Yes Open UAS student:
                                       No Suitable for virtual UAS: Yes

 Teachers                              Pöyry-Lassila Päivi (Teacher in charge), Aholaakko Teija-Kaisa (Other teacher)
 Campus                                Laurea Tikkurila
 Main location for implementation
 Implementation method                 Optima realization/student group, Project/venture/R&D Language: English Virtuality:
                                       1 cr Integration of R&D: 3 cr
 Implementation class                  LbD based on local project or development task
 Focus areas                           Expertise in nursing and coping at home, Service business
 Evaluation at the latest              15.07.2018 Storing of graded material ends.: 15.06.2019
 Exam days

 Having completed the study unit the   ●      to manage and develop information technology in health care
 student is able to                    ●      to anticipate and develop future patient centered health care services
                                       ●      to develop and co-create future patient centered, lean health care facilities
 Previous studies
 Learning objectives                   Having completed this study unit the student is able to:
                                       ●       manage and develop information technology in health care with user-centered
                                               methods.
                                       ●       anticipate and develop future patient centered health care services with service
                                               design methods.
                                       ●       develop and co-create future patient centered, lean health care facilities and apply
                                               service design methods in practice.
 Contents                              The study unit consists of three contact sessions and a learning assignment.The
                                       preliminary contents of the contact sessions are:20.1.2018: Practicalities of the course,
                                       Introductory lecture about service design in health care (central concepts, tools, and
                                       practices of service design) andGroup work based on pre-reading articles about service
                                       design.10.2.2018: Service design tools and practices - Hands-on exercises; Examples of
                                       development projects in health care IT, patient centered services and co-creation of
                                       services, and Instructions for the learning assignment.24.5.2018: Presentations of the
                                       learning assignments, feedback.The learning assignment is a group project realized in an
                                       authentic service design case in health care. The groups will work independently
                                       between the second and third contact session.
 Study material                        Study material will be published in Optima: selection of articles about service design in
                                       health care.
 Tutoring and communication            Tutoring during lectures.Tutoring and communication between lectures via Optima and
                                       email.Groups will have an opportunity to get feedback and advice on the learning
                                       assignment either in a face-to-face or online meeting with the teachers.
 Evaluation criteria and methods       Evaluation scale
                                       0...5.https://laureauas.sharepoint.com/sites/linkfi/Dokumentit/Evaluation_criteria_of_a_study_uni
 R&D methods                           Customer centered service design methods

SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
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Implementation plan Finished



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SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy