Opetussuunnitelma 2017 – CCA17SY (suomeksi)

LAUREA UNIVERSITY OF APPLIED SCIENCES

Complementary competence (bachelor's studies), Laurea Leppävaara, CCA17SY

                                                                                 1. year
Y                      CORE COMPETENCE
T                      COMPLEMENTARY COMPETENCE                                            375
R022                   LANGUAGE SKILLS AND INTERNATIONAL COMPETENCE
R0078                  Effective Spoken Communication in English                             5
R0079                  Effective Writing in English                                          5
R0233                  Introduction to Finnish Language and Culture 1                        5
R0258                  Introduction to Finnish Language and Culture 2                        5
R0259                  Intermediate Finnish
R0257                  Finnish Culture and Communication for Exchange Students
R0085                  Finnish for Working Life                                              5
R0261                  Basics of Swedish                                                     5
R0076                  Basics of Spanish                                                     5
R0077                  Developing Intercultural Competences                                  5
R0260                  Introduction to Social and Healthcare Finnish
V1601                  Nursing Documentation
R0262                  International Professional Development
R0263                  Go abroad - Multicultural Teamwork and Student Mobility               5
R0264                  Multicultural Teamwork in the 21st Century
R0126                  Going Abroad
R0089                  Language and Culture Tandem                                           5
V1533                  Advanced Finnish                                                      5
0398                   MANAGEMENT AND WELLBEING SUPPORTING
                       PROFESSIONAL GROWTH
01528                  Growth in groups
01529                  Tame Your Performance Anxiety
01530                  Improving Your Study Skills and Finding Your Strengths                5
01531                  Ups and Downs in a Relationship
V0155                  Psychodrama Growth Group
01535                  Developing of Stress Coping Skills
V1552                  Improving Your Study Skills and Finding Your Strengths                5
R0223                  Stress Tolerance                                                      5
01571                  The Natural Way to Promote Well-being and to Approach
                       Studies
A894                   COMMUNICATION AND INTERACTION
A9436                  Basics of Digital Image Editing                                       5
R049                   CUSTOMER RELATIONSHIPS AND MARKETING
R0289                  Personal Sales Work
R0388                  Customer Relationship Management                                     10
R0291                  Analysis of Customer Capital
R0292                  Market Segmentation
R0384                  Event Marketing
A896                   ORGANIZATIONAL BEHAVIOR
A9176   Organizational Culture and Behavior              10
A9177   Personal Leadership
R068    LOGISTICS AND INTERNATIONAL TRADE
R0427   Customer-based Supply Chain Management           10
R0300   International Purchasing Expertise
R0301   Market Entry
R0302   Exporting Services
R063    ACCOUNTING AND FINANCE
R0340   Financial Analysis                                5
R0344   Business Control                                 10
R066    MANAGEMENT ACCOUNTING
R0353   Strategic Management Accounting                   5
R0354   Cost Accounting                                   5
R0355   Capital Budgeting                                 5
R064    EXPERT OF FINANCING
R0389   Financial and Securities Markets                  5
R0346   Investment Activities in Practice
R0347   Current Phenomena in the Financial Sector
R0348   Investment and Finance Literature
R067    MANAGEMENT INFORMATION SYSTEMS
R0357   Enterprise Systems                                5
R0359   Business Intelligence                            10
A912    RISK MANAGEMENT
A9490   Security and Safety Management as Part of Risk   10
        Management Process
A9491   Business Continuity Planning
A9492   Environmental Safety Management                   5
A916    CORPORATE SECURITY AND SAFETY OPERATIONS
A9500   Occupational Safety and Personnel Security       10
A9501   Physical Security                                 5
A9443   Safety of Products and Services                   5
A9516   Museum Security                                   5
A914    SECURITY IN OPEN SOCIETY
A9502   Internal Security                                10
A9503   Crime Prevention
A9499   International Security
R027    GUIDANCE AND EXPERTISE TRAINING
01540   Tutoring                                          5
R054    THE USER EXPERIENCE OF WORKPLACE
R0310   New Ways of Working                              10
R0311   Environmental Psychology
R055    SMART CITY
R0312   Regions and Innovations
R0313   Real Estate Management                                         5
A817    TOURISM SERVICE DEVELOPER
A9182   Tourism Marketing
A9183   Planning and Development in Tourism
A9337   Discovering Tourism                                            5
A9346   Hotel Management                                              10
01473   Business Online Visibility                                     5
A9448   Resetjänster i turistbranschen i Norden (Travel Services in    5
        Tourism Field in Nordic Countries)
R0172   As a Bachelor of Hospitality Management Now and in the
        Future
A820    INNOVATING FOOD SERVICES
A9219   Current Issues and Future Trends in Hospitality Field          5
A9220   Developing Food Services into an Experience
A9221   Food and Beverages
A9222   Food for Health
A9223   Developing Sensory Quality of Food Services
A9400   Food event production
R0382   Food and Food Services Safety
A878    PRODUCER OF EVENT SERVICES
A9379   Developing Conference and Congress Services into an
        Experience
A9433   Developing Event Production by Service Design
A9434   Event Safety and Security                                      5
A9435   Event Management                                              10
A917    ENTREPRENEURIAL PROJECTS
A9494   Individual Development Project in the Hospitality Field        5
A9495   Development Project in a Team in the Hospitality Field         5
A9496   Innovation Project
R057    WEB DEVELOPMENT
R0330   Web Content Management Systems                                 5
R0331   Dynamic Web Applications with Javascript                       5
R0314   Web App Development with MEAN                                  5
R0315   Web App Development with PHP/SQL                               5
R0332   Project: Web App Development with a PHP Framework
R0333   Project: Web App Development with a Javascript Framework
R058    MOBILE APPLICATION DEVELOPMENT
R0334   Introduction to Mobile App Design and Development              5
R0316   Native Mobile Application Development                          5
R0335   Building and Deploying Cross Platform Mobile Apps
R059    SOFTWARE PROGRAMMING
R0317   Object-Oriented Programming with Java                          5
R0336   Programming with Optional Languages
R0337   Project: Developing an Application with an Object-Oriented
        Language
A846    INFORMATION SECURITY MANAGEMENT
R0318   Introduction to Information Security                           5
R0319   Information Security Management                                5
R0320   Information Security Development Project                       5
A9187   Introduction to Information Security
A9188   Information Security Management
A9189   Information Security Development Project
A845    INFORMATION INFRASTRUCTURE AND SECURITY
R0385   Internet Infrastructure and Security                           5
A9185   Network Applications                                           5
R0386   Contemporary Issues in Networking and Network Security         5
A9184   Network Project
A9186   Networking Infrastructure
R060    CYBERSECURITY TECHNOLOGIES
R0321   Cybersecurity
R0322   Systems Security                                               5
R0323   Enterprise Applications Security                               5
R0324   Network Security                                               5
R0325   Cybersecurity in Emerging Environments
R0326   Cybersecurity Applied Project
0404    THE DEVELOPER OF DIGITAL HEALTH AND WELFARE
        SERVICES
01548   The Citizens as Customers of Digital Health and Welfare        5
        Services
01549   The Digital Environment in Health and Welfare Services and     5
        its Ethics and Regulations
01550   Digital Service Development and Information Management in      5
        Health and Welfare Services
                                                                     375
R022 LANGUAGE SKILLS AND INTERNATIONAL COMPETENCE, 15 cr

Description:
The aim of the study units in the module is to develop language skills and international competence needed at work.

After completing the module the student has developed his/her ability to work in multicultural working environments.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Sirpa Rakkolainen


R0078 Effective Spoken Communication in English, 5 cr

The student is able to:


​The student is able to:
 •   deliver effective presentations and speeches in academic and general situations
 •   interact smoothly and take an active part in discussions and conversations
 •   understand the significance of nonverbal communication
 •   speak with improved pronunciation and a richer vocabulary



R0079 Effective Writing in English, 5 cr

The student is able to:


​ The student is able to:
 •   develop writing skills in general and academic contexts, including essays, summaries and reports
 •   write more accurately and with an awareness of the correct style and layout
 •   avoid plagiarism by paraphrasing and using sources in the appropriate manner
 •   diagnose and remedy personal weaknesses in writing ability



R0233 Introduction to Finnish Language and Culture 1, 5 cr

The student is able to:
The student is able to:
•   speak and understand Finnish in very basic and familiar everyday situations
•   find information in very short texts and write simple messages
•   use some of the basic grammar structures
•   become familiar with Finnish cultural manners and customs
•   reach the target level of A1.1 in the Common European Framework of Reference for Languages
Study unit description:
The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and
who have not studied Finnish before.


R0258 Introduction to Finnish Language and Culture 2, 5 cr

The student is able to:
The student is able to
•   speak and understand Finnish in basic and familiar everyday situations
•   understand and write very short and simple texts
•   use basic grammar structures
•   become familiar with Finnish cultural manners and customs
•   reach the target level A1.2 in the Common European Framework of Reference for Languages



R0259 Intermediate Finnish, 5 cr

The student is able to:
The student is able to
•   interact in various social situations
•   develop her/his Finnish skills independently
•   understand Finnish lifestyle and Finns more deeply
•   use most frequent grammar structures to convey her/his message in spite of possible mistakes
•   reach the target level A1.3-A2.1 in the Common European Framework of Reference for Languages



R0257 Finnish Culture and Communication for Exchange Students, 5 cr

The student is able to:
The student is able to
•   obtain an understanding of Finnish culture
•   recognize the special characteristics of Finnish communication
•   have knowledge in basic Finnish vocabulary and expressions



R0085 Finnish for Working Life, 5 cr

The student is able to:


The student is able to:
•   write a CV in Finnish
•   apply for a job
•   be interviewed for a job
•   present his/her workplace
•   write work-related emails
•   understand and use general work vocabulary



R0261 Basics of Swedish, 5 cr

The student is able to:
The student is able to
•   understand the basic structures and vocabulary of Swedish
•   communicate in simple situations of everyday life
•   write simple texts
•   understand the main points in messages and in Swedish speech spoken at a normal speed about familiar
    subjects
•   reach the target level of A1.1 in the Common European Framework of Reference for Languages



R0076 Basics of Spanish, 5 cr

The student is able to:


The student is able to:
•   understand the basic structures and vocabulary of Spanish
•   communicate in simple situations of everyday life
•   write simple texts
•   understand the main points in messages and in Spanish speech spoken at a normal speed about familiar
    subjects



R0077 Developing Intercultural Competences, 5 cr

The student is able to:


​The student is able to:
 •   understand and interpret meanings of different cultural behaviors and phenomena
 •   apply cross-cultural knowledge to improve intercultural encounters
 •   work effectively in multicultural teams and work environments
 •   resolve intercultural conflicts in a professional manner



R0260 Introduction to Social and Healthcare Finnish, 5 cr

The student is able to:
The student is able to
•   communicate both orally and literally in frequent situations in professional field
•   further develop skills and understanding of communication culture in Finland
•   retrieve information and vocabulary of Social Services and Healthcare using Finnish sources



V1601 Nursing Documentation, 5 cr

The student is able to:
The student is able to
•   communicate both orally and literally in various situations of nursing in Finnish
•   develop skills and understanding of professional instructions, documentation and multi-disciplinary interaction
•   use relevant information of nursing practises and producing structured professional documents



R0262 International Professional Development, 5 cr

The student is able to:
The student is able to:
•   understand his/herfuture profession from a global perspective
•   follow topical internationaldevelopment in his/her field
•   recognizeEuropean/ global trends in their field



R0263 Go abroad - Multicultural Teamwork and Student Mobility, 5 cr

The student is able to:
The student is able to:
•   arrange practicalities related to studies/traineeship abroad
•   understand different dynamics in multicultural teamwork
•   recognise international competences and develop them further



R0264 Multicultural Teamwork in the 21st Century, 5 cr

The student is able to:
The student is able to:
•   recognize and reflect on features of his/her own cultural values, assumptions and culturally specific behaviour
•   apply mental management strategies to enrich multicultural teamwork
•   develop his/her own communication strategies for multicultural encounters



R0126 Going Abroad, 3 cr

The student is able to:
The student is able to
•   function and communicate successfully in interactive situations of the international study and/or work community
•   communicate in intercultural situations
•   recognize different stages of culture shock
•   fill and compile documents related to mobility
•   take into consideration health, safety & security issues abroad
•   tell about Finnish culture and education system and studying in Laurea


Previous studies:
Prerequisites: having been accepted to go on exchange or placement abroad.


R0089 Language and Culture Tandem, 5 cr

The student is able to:
The Student is able to
•   improve his/her target language skills, especially oral skills
•   make observations and get familiar with target (foreign) culture and society
•   expand his/her general cultural competence



V1533 Advanced Finnish, 5 cr

The student is able to:
The student is able to
•   understand extended speech provided the topic is reasonably familiar
•   interact with a degree of fluency and spontaneity
•   take an active part in discussion in familiar contents
•   read articles and reports about contemporary problems
•   present a clear, detailed description on a wide range of subjects related to a field of expertise
•   write a clear, detailed text on a wide range of subjects related to a field of expertise
0398 MANAGEMENT AND WELLBEING SUPPORTING PROFESSIONAL GROWTH, 30 cr

Description:
The core skill learnt in this module is the development of the individual's skills to support learning and well-being.
The skills developed in the module help to improve learners' capacity for lifelong learning.

On completion of the module, students see evidence of improved self-knowledge and have the skills needed for self-
management and self-development. They have the knowledge and skill needed to determine their own well-being.

Responsible persons:
Pirjo Nieminen


01528 Growth in groups, 5 cr

The student is able to:
•   Students learn to find ways to prevent stress, burnout and depression.

    Students learn to notice the link between feelings, thoughts and moods.


Contents of the study unit:
•  Hyvä arki, toiminta ja ajankäyttö
•  Hyvinvointi, stressi ja ongelmanratkaisu
•  Tunteiden ja ajatusten tunnistaminen
•  Itsetunto ja ajatusten muuttaminen
•  Sosiaaliset suhteet ja taidot
•  Hyvä arki ja elämä - ole oman elämäsi tähti



01529 Tame Your Performance Anxiety, 5 cr

The student is able to:
Students are able
•   to identify and analyse their performance anxiety
•   to use their self-knowledge when reflecting on the causes of their performance anxiety
•   to find ways to manage their performance anxiety and boost their confidence
•   performe more cofidently


Contents of the study unit:
•  orientaatiotehtävä aiheeseen
•  esiintymisjännitys
•  esiintymisjännityksen ilmenemismuodot
•  kokemukset esiintymisjännityksestä
•  selviytymiskeinoja esiintymisjännitykseen
•  esiintymistilanteiden harjoittelu



01530 Improving Your Study Skills and Finding Your Strengths, 5 cr

The student is able to:
•   The aim is to increase motivation to study.
•   This involves examination of students' own study habits and their development.
•   The objective is for students to learn to recognise their own ways of learning, be able to assess their own
    learning and studies, and learn to identify barriers to, and the resources available for, their studies


Contents of the study unit:
•  laatia tavoitteita ja aikatauluja opiskeluunsa
•  hyödyntää erilaisia oppimistekniikoita opiskelussaan
•  tarkastella omaa opiskelumotivaatiotansa ja parantaa sitä
•  käyttää omia voimavarojaan ja tunnistaa stressin varoitusmerkkejä
•  havainnoida tunteiden, asenteiden ja ilmapiirin vaikutusta opiskeluunsa
•  tarkastella itseään oppijana
•  suunnitella ja jäsentää omaan elämäänsä kokonaisuutena tasapainoisemmaksi



01531 Ups and Downs in a Relationship, 5 cr

The student is able to:
Students are able both to develop their professionalism in relationships and their relationship skills. Those who
achieve a pass in the course
•   are aware of the key issues that relate to starting, maintaining and terminating relationships and the relevant
    solutions.
•   are able to apply the theory, practice exercises, face-to-face instruction, and assignments covered during the
    course, as well as the discussions connected with these, in their own relationships and professional work.


Contents of the study unit:
Omien taustojen merkitys parisuhteelle, parisuhteen vaiheet, roolimallit, tunteiden tunnistaminen, ristiriitojen
käsittely, pariviestintä, yksinäisyyden ja kumppaniin kohdistuvien toiveiden käsittely, seksuaalisuus sekä
pettymysten ja eron selvittelykeinot.

Etukäteis- ja välitehtävissä käytettävä kirjallinen materiaali:
Pruuki, Timoria & Väätäinen: Pari suhteessa. Tunne itsesi, uskalla rakastaa (Otava, Keuruu 2013).
Luukkala, Jouni: Kukoistava parisuhde - parisuhteen psykologia (Duodecim 2015)
Kallio, Maaret & Kontula, Osmo: Happy End - Seksuaalisesti vireät pitkät parisuhteet (WSOY 2015)
Ammatilliseen reflektointiin käytetään materiaaleja mm. osoitteessa
http://www.city.fi/blogit/suhdeklinikka


V0155 Psychodrama Growth Group, 5 cr

The student is able to:
Students are able
•   to identify and control the factors that affect well-being, functional ability and self-knowledge
•   find ways to strengthen professional growth and identity
•   to find ways to strengthen professional growth and identity in the group and recognise their approach to
    interaction and roles within the group
•   to understand the basics of the psychodrama method and the principles underlying the work



01535 Developing of Stress Coping Skills, 5 cr

The student is able to:
Students are able to
•   identify the different factors that cause stress
•   use their own self-knowledge when reflecting on the causes of stress
•   assess their own solutions for stress management
•   employ various stress management techniques and remedies
•   develop theoretical knowledge and skills in the area of stress management
Contents of the study unit:
•  rentoutumis ja mindfullness – harjoituksia
•  eri stressitekijöiden ja -tilanteiden tarkastelua
•  stressin vaikutukset kehossa ja mielessä
•  stressiä lieventävien keinojen kartoittaminen ja löytäminen
•  ratkaisu- ja voimavarakeskeisten harjoitusten tekeminen



V1552 Improving Your Study Skills and Finding Your Strengths, 5 cr

The student is able to:
The student is able to
•   improve his/her study motivation and time management
•   recognize his/her learning styles and methods
•   reflect on how to improve his/her studying skills and methods
•   recognize his/her strengths and positive attitude
•   minimize barriers in the study success



R0223 Stress Tolerance, 5 cr

The student is able to:
The student is able to
•   recognize his/her stress factors
•   improve his/her stress management skills
•   improve his/her skills in carrying out studies and graduate in time
•   manage his/her thesis angst and minimize barries



01571 The Natural Way to Promote Well-being and to Approach Studies, 5 cr

The student is able to:
Students are able
•   to identify the natural environment's rejuvenating effects and its capacity for enhancing well-being
•   to make use of practical, natural methods to help them strengthen their well-beingand capacity for study



A894 COMMUNICATION AND INTERACTION, 15 cr

Description:
During the module, the student will learn the basics of professional organizational communication. After completing
the module, the student knows how to plan and implement an organization's communication. The student will be
able to take into account an organization's strategic objectives and communicate effectively and consistently
according to various stakeholders needs. The student will learn to utilize and choose appropriate communication
channels, forums and different visual communication applications.


A9436 Basics of Digital Image Editing, 5 cr

The student is able to:
The student is able to:
•   understand the basic theories of digital photoediting
•   use digital image editing software in an advanced level for both online and print publishing
R049 CUSTOMER RELATIONSHIPS AND MARKETING, 30 cr

Description:
The objective of the module is for the student to acquire a command of marketing and sales planning as well as of
the development of customer relationships. The student is able to plan and develop the company's customer
management processes target group-specifically with the goal of achieving profitable and long-term customer
relationships.
The student is able to develop the strategic solutions that apply to marketing competition methods for different
customer target groups. The student is able to utilise the data from a customer data system with the objective of
achieving a profitable customer capital for the company.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Hyvinkää: Pyry Airaksinen, Pirjo Lappalainen
Leppävaara: Anne Martola
Tikkurila: not defined


R0289 Personal Sales Work, 5 cr

The student is able to:
The student is able
•   to act in a customer-centred manner in solutions sales
•   to identify the corporate customer's situation and needs as well as to use interaction methods suited for the
    situation
•   to take profitability, ethicalness and legal issues into account in sales work
•   to use a customer data system



R0388 Customer Relationship Management, 10 cr

The student is able to:
The student is able
•   to describe the customer's purchase process and communicate about the benefits produced for customers
•   to analyse the factors related to purchasing behaviour
•   to identify the different roles taken on by company management
•   to gather and utilise data on customers
•   to create a customer relationship management plan and organisation
•   to select operative measures for sales and marketing



R0291 Analysis of Customer Capital, 5 cr

The student is able to:
The student is able
•   to identify customer capital as part of the company's immaterial assets
•   to measure customer profitability and have a knowledge of the key methods and measures used for customer
    profitability and customer capital
•   to produce a development plan for the organisation that will promote customer profitability



R0292 Market Segmentation, 5 cr

The student is able to:
The student is able
•   to divide the potential markets into target groups on the basis of market segmentation criteria
•   to adjust product and service ranges as well as marketing communications so that they are suited for the target
    groups
•   to analyse the effectiveness of segmentation solutions



R0384 Event Marketing, 5 cr

The student is able to:
The student is able
•   to plan and realise an event and its marketing
•   to utilise an event in the management of customer relations
•   to monitor and measure the realisation of an event's objectives



A896 ORGANIZATIONAL BEHAVIOR, 15 cr

Description:
After completing the module, the student has gained knowledge in understanding the importance of leadership when
improving the quality and well-being of an organization as well as individual performance and productivity. The
student is be able to use various tools in a change process of an organization.

Content:
Course: Organizational Culture and Behavior 10 ects

Student is able to:
•   understand the effects of organizational cultureand behavior on performance and productivity;
•   carry out an organizational analysis for a change program;
•   discover the meaning of why leaders do what they do instead of focusing on what and how;
•   understand theimportance of intercultural and crisis communication in change situations
•   apply strategic perspective into organizational and individual performance


Course: Personal Leadership 5 ects

Student is able to:
•   ​identify the characteristics of leadership and understand theories behind them;
•    carry out a personal leadership analysis based on influences from external and internal environments (outside-
     in/inside-out approach);
•    identify factors and processes that play a role in recognizing people's motivationsin change processes


Responsible persons:
Leppävaara: Anne Martola


A9176 Organizational Culture and Behavior, 10 cr
The student is able to:
The student is able to
•   understand the effects of organizational culture and behavior on performance and productivity;
•   carry out an organizational analysis for a change program;
•   discover the meaning of why leaders do what they do instead of focusing on what and how;
•   understand the importance of intercultural and crisis communication in change situations
•   apply strategic perspective into organizational and individual performance



A9177 Personal Leadership, 5 cr

The student is able to:
The student is able
•   to understand the meaning of personal leadership
•   ​to identify the factors influencing personal behavior
•    to identify his/her potential in the areas of personal leadership
•    to use tools to develop self-knowledge, readiness to change and his/her professional identity.



R068 LOGISTICS AND INTERNATIONAL TRADE , 30 cr

Description:
During the module, the student's knowledge and understanding of demand-based supply chain management and
international trade will grow.

After completing the module, the student is able to implement solutions to the supply chain that will meet with
customer needs and to assess their profitability impacts. The student knows the special characteristics of service
exports and the practices of foreign trade. The student is able to act as a buyer in the international markets and
recognise the market potential of products and services. The student is able to build a feasible foreign trade launch
plan for a chosen target group.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Mervi Saarela
Tikkurila: not offered yet


R0427 Customer-based Supply Chain Management , 10 cr

The student is able to:
The student is able
•   to produce added value for his/her customers in e.g. an online store
•   to assess the effects of procurements, the supply chain and sales on the profitability of the organisation
•   to utilise and draw up instruments and tools for the management of a supply chain
•   to take into account different customer relationships and adjust the supply chain's activities so they meet with
    the customers' needs
•   to utilise information on customer needs and demand volumes in procurements
•   to take into account the typical characteristics of exports in logistics
R0300 International Purchasing Expertise, 5 cr

The student is able to:
The student is able
•   to describe the specificities of international trade (customs, imports)
•   to select and assess suppliers
•   to work in cooperation with the supplier network
•   to negotiate on procurements (tenders, agreements)
•   to act in accordance with the purchasing process also in public procurements



R0301 Market Entry, 10 cr

The student is able to:
The student is able to
•   evaluate the impact of the changing environment on business operations
•   assess preconditions for internationalisation for a company
•   search for information to assess market opportunities
•   establish a market entry plan
•   act situation-oriented in cross-cultural sales negotiations



R0302 Exporting Services, 5 cr

The student is able to:
The student is able to
•   identify the role of services in international trade
•   define internationalization strategies of servicesand determinants of success in exporting services
•   analyse internationalisation modes of service companies in different sectors



R063 ACCOUNTING AND FINANCE, 30 cr

Description:
The goal of the module is to give students a more in-depth understanding of financial administration and finance.

After completing the module, the student will be able to complete a company's accounting and draw up the final
accounts reports. The student is able to interpret and analyse the company's financial data and utilise it in decision
making. The student understands the different functions related to finance and is able to plan the realisation of a
company's finance. The student acquires in-depth knowledge on an organisation's financial planning and
administration, as well as on how to draw up budgets, costs calculations and investment calculations. The student
uses an integrated financial administration data system and utilises the possibilities brought about by digital financial
administration.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.
Responsible persons:
Leppävaara: Lauri Larjavaara
Tikkurila: not in the current offering


R0340 Financial Analysis, 5 cr

The student is able to:
The student is able to
•   analyze the income statement, balance sheet and cash flow statement
•   prepare a cash flow statement
•   calculate and analyze financial ratios and use industry benchmarks
•   make financial forecasts using different methods
•   conduct a corporate analysis



R0344 Business Control, 10 cr

The student is able to:
The student is able to
•   prepare reports for management planning and control purposes
•   prepare budgets and forecasts
•   calculate the cost of a product or service using traditional cost accounting and activity-based costing
•   use different investment criteria in capital budgeting



R066 MANAGEMENT ACCOUNTING, 15 cr

Description:
In this module the student will deepen his/her knowledge on current issues in management accounting.

After completing the module the student will be able to develop the budgeting process and understand the
behavioral implications of the process. The student will be able to calculate the cost and price of a product or
service. The student will learn to set up a discounted cash flow analysis and determine the feasibility of a project.
The student will know how different measurement systems and key performance indicators can be used in financial
planning.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara:Kaija Koivusalo


R0353 Strategic Management Accounting, 5 cr

The student is able to:
The student is able to
•   prepare operational budgets and the master budget and link the budgets to each other
•   understand the key issues in strategic budgeting, eg. long-term budgeting, balance sheet, investment planning,
    growth strategies
•   make conclusions on past performance and act respectively in future planning
•   understand the behavioral implications of the budgeting process
•   use Balanced Scorecard as a planning tool
•   set targets for an organization using financial ratios and key performance indicators (KPI)
•



R0354 Cost Accounting, 5 cr

The student is able to:
The student is able to
•   calculate the cost of a product or service using different cost accounting techniques
•   use marginal costing and absorption costing in calculating the cost of a product or service
•   use cost accounting information in pricing and decision making
•   use activity-based costing to analyze customer profitability



R0355 Capital Budgeting, 5 cr

The student is able to:
The student is able to:
•   set up a discounted cash flow analysis
•   use investment criteria to determine whether or not a project is acceptable
•   use scenario analysis and sensitivity analysis in decision making
•   write an investment proposal for management
•   use computer software in capital budgeting



R064 EXPERT OF FINANCING, 15 cr

Description:
The module focuses on financing activities. After completing the module, the student will understand how the
financing markets function and be able to act in the financial sector's tasks globally. The student will learn about the
background and impact of current phenomena. The students will acquire in-depth knowledge on the financing
processes used by organisations and be able to develop these. The student will be able to act in versatile expert
positions in the finance sector. The student will understand financing processes from the perspective of the
company and the banking sector.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Esa Aula
Tikkurila: not in the current offering


R0389 Financial and Securities Markets, 5 cr
The student is able to:
The student is able
•   to use various investment instruments
•   to compare market information from various sources and the interests of its different parties
•   to identify different types of investment strategies
•   to determine the price of securities
•   to explain the connection between the securities' profit and risk
•   to use derivative in investment activities
•   to explain the effects of market psychology



R0346 Investment Activities in Practice, 5 cr

The student is able to:
The student is able
•   to act on the basis of a chosen investment strategy by managing his/her own portfolio
•   to invest also in alternative investment products
•   to identify the errors investors makeand their behaviour in the markets



R0347 Current Phenomena in the Financial Sector, 5 cr

The student is able to:
The student is able to
•   apply insights about the sector’s newest trends into different areas of use
•   to analyse (or theorise) the backgrounds and impacts of current phenomena
•   to draw up a research plan in the finance sector



R0348 Investment and Finance Literature, 5 cr

The student is able to:
The student is able
•   to write about the financial sector and its changes
•   to critically process the events taking place in the financial sector and investment market



R067 MANAGEMENT INFORMATION SYSTEMS, 15 cr

Description:
The module covers the foundations to understanding ERP and managerial issues, such as using data effectively in
decision-making. The student will be able to understand how to use analytical tools that can be used in decision-
making, and he/she will have analytical skills that enable him/her to work with the data, understand it and turn it into
intelligence for particular decisional contexts. The student will also be able to integrate business processes and
enterprise systems.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Lassi Tissari


R0357 Enterprise Systems, 5 cr

The student is able to:
The student is able to
•   use enterprise systems, particularly ERP (Enterprise Resource Planning) systems
•   integrate business processes and enterprise systems
•   give value to the processes of acquiring, implementing, maintaining and operating



R0359 Business Intelligence, 10 cr

The student is able to:
The student is able to
•   understand the connection between the analytical tools that can be used on real data in companies and the
    decision-making
•   use analytical skills to work with the data, to understand it and to turn it into intelligence for particular decisional
    contexts



A912 RISK MANAGEMENT, 15 cr

Description:
This module deals with the content of planning, development and management of corporate security and safety,
business continuity and environmental safety management as part of risk management process.

After completing the module the student will be able to define the content of security and safety management,
business continuity planning, environmental safetymanagement and risk management according the needs of the
organisation and the customer value chain. He/she can apply requirements set by legislation, directives and
guidelines related to security and safety and business continuity planning, environmental safety management and
risk management. The student is able to apply enterprise risk management methods to identify, evaluate and
manage risks. He can plan, develop and evaluate security and safety management, business continuity planning
and environmental safety management as part of risk management process. Furthermore, he/she is able to analyse
and develop security and safety culture as part of organizational culture.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Soili Martikainen


A9490 Security and Safety Management as Part of Risk Management Process, 10 cr

The student is able to:
The student is able to:
•   apply requirements set by legislation, directives and guidelines regarding security and safety management and
    risk management
•   apply enterprise risk management methods to identify, evaluate and manage risks
•   create a security and safety management system and evaluate and develop security and safety management
    as part of risk management process
•   create operational security and safety models for crises, disturbances and exceptional circumstances
•   analyse and develop security and safety culture as part of organizational culture


Previous studies:
Beforeenrolling to this study unit, you should have adequate competence level of security management, which you
can
acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10 cr.


A9491 Business Continuity Planning, 5 cr

The student is able to:
The student is able to:
•   apply requirements set by legislation, directives and guidelines regarding business continuity and supply chain
    security
•   identify critical business operations and their needs for BCP through the customer value chain
•   apply risk management methods to identify, evaluate and manage operative business continuity and supply
    chain risks through the customer value chain
•   create and develop operational models, plans and guidelines for business continuity management and supply
    chain security


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A9492 Environmental Safety Management, 5 cr

The student is able to:
The student is able to
•   apply requirements set by legislation, directives and guidelines regarding environmental safety management
•   apply a variety of methods to identify and evaluate environmental impact
•   create and develop operational models, plans and guidelines for environmental safety management


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A916 CORPORATE SECURITY AND SAFETY OPERATIONS, 15 cr

Description:
This module deals the elements of security and safety, risk management methods, development, and relationship
between business operations and elements of security and safety on corporations and organisations.

After completing the studies the student is able to define the contents of the elements of security and safety
according to the needs of organisation. He/shecan apply requirements set by legislation, directives and guidelines.
He/she is also able to apply risk management methods to identify, evaluate and manage risks. The student is able
to develop security and safety in each element in cooperation with own and associate organisations.
Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Kaci Bourdache


A9500 Occupational Safety and Personnel Security, 10 cr

The student is able to:
The student is able to:
•   apply the requirements set by legislation, directives and guidelines concerning occupational safety and
    personnel security
•   apply risk management methods to identify, evaluate and manage occupational safety and personnel security
    risks
•   create and develop operational models, plans and guidelines according to the needs of the organisation
•   carry out constant surveillance and evaluation of working conditions and level of safety and security
•   develop safety and security know-how and culture in an organization


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A9501 Physical Security, 5 cr

The student is able to:
The student is able to:
•   apply the requirements set by legislation, directives and guidelines concerning physical security
•   apply risk management methods to identify, evaluate and manage crime risks and vulnerabilities in facilities and
    operations
•   key operating principles of physical security solutions
•   create and develop physical security operational models, plans and guidelines as a part of facility management


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A9443 Safety of Products and Services, 5 cr

The student is able to:
Student is able to:
•   apply the requirements set by legislation, directives and guidelines concerning safety of products and services
•   apply risk management methods to identify, evaluate and manage risks related to products and services
•   create and develop operational models, plans and guidelines for safe use of products and safe service
    production
Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A9516 Museum Security, 5 cr


A914 SECURITY IN OPEN SOCIETY, 15 cr

Description:
Module deals with security threats in open society in a global context and tries to find solutions to them.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Lasse Kivinen


A9502 Internal Security, 10 cr

The student is able to:
The student is able to:
•   describe Internal Security in an open society
•   analyze the Internal Security environment
•   analyze issues affecting (strengthening or weakening) Internal Security in an open Society
•   identifythe main governmental organisations, their roles and responsibilities in Internal Security
•   describethe national management structure in issues concerning societies internal security
•   analyze the cooperation between different organisations and societal sectors in Internal Security
•   refer to the main national legislation and documentation concerning Internal Security
•   refert tothe main EU-level documentation affecting the national internal security
•   applythe key elements of domestic security and local security planning


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A9503 Crime Prevention, 5 cr

The student is able to:
The student is able to
•   explainthe basics of Criminology and Crime Prevention
•   use different risk-evaluation analysis tools in order to identify and assess crimes threats
•   cooperate within an organization and with external stakeholders in crime prevention
•   apply the basics of planning and execute Crime Prevention improvement methods
•   refer toCrime theories, Criminological knowledge and strategies of crime prevention in the development of
    personal and communal security
•   tell about the latest technology in Crime Prevention


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


A9499 International Security, 5 cr

The student is able to:
The student is able to
•   analyze the international security environment
•   describethe major International actors and their roles in international Conflict Prevention
•   describethe major Conflict prevention documents and mechanisms, e.g. in the European Union
•   is aware of the concept of Comprehensive Crisis Management
•   understands the context of Border Security as part of international and national security environment
•   identify international movability and its origins
•   analyze current and past International Crisis’s using the Conflict Cycle
•   analyze the future trends in International Security


Previous studies:
Before enrolling to this study unit, you should have adequate competence level of security management, which you
can acquire for example by completing study unit: A9484 Basics of Corporate Security and Risk Management 10
credits.


R027 GUIDANCE AND EXPERTISE TRAINING, 15 cr

Description:
Expertise is born via guidance activities in the Guidance and expertise module.

Completing this module provides the student with varied expertise in guiding different people in different situations.
The student will know how to support the development of both competence and identity, and to advise on the use of
different tools. They know which actions promote a sense of community.

Learning process:
Competence as defined in this module can be developed by, for example, taking part in student union activities
during study units. The working language can be either Finnish or English.

Responsible persons:
Teija Laamanen


01540 Tutoring, 5 cr

The student is able to:
The Student is able to
•   evaluate tutoring from the perspective of their own campus and the campus's educational responsibilities
•   provide guidance and advice to new students with regard to Laurea's practices and operational culture
•   aware of and have a command of the systems currently in use
•   create an expertise profile for themselves and can support new students in building an expertise profile in the
    kyvyt.fi portal
•   know the learning environments on their campus and can, when necessary, represent the campus at different
    events
•   have a command of the work methods related to career planning and are able, together with the teacher tutor,
    to support new students in themes related to career planning
•   act as active promoters of well-being within the workplace and among students



R054 THE USER EXPERIENCE OF WORKPLACE, 15 cr

Description:
The student will get a general picture of planning processes and managing working environment.The student will
identify physical, social and virtual factors, which impact to the user experience of different spatial solutions and
spatial networks.

After completing the module, the student will be able to apply the perspective of the end user in development
projects and the responsibilities and roles of other actors. The student will be able to act in change processes.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Kaisa Airo


R0310 New Ways of Working, 10 cr

The student is able to:
The student is able to
•   identify the user needs when planning and designing work stations and facilities
•   design a workplace concept, which is effective for the company and satisfying for the user
•   conduct acquisitions of work stations and facilities together with the customer and end-user
•   act in a change process



R0311 Environmental Psychology , 5 cr

The student is able to:
The student is able to:
•   identify the social, physical and virtual characteristics of space and their influence on user
•   design usable spaces from the perspective of different stakeholders
•   apply the principals of environmental psychology in space concepting and spatial design



R055 SMART CITY, 15 cr

Description:
Module focuses on the real estate business from the perspective of the organization and urban environment. In
addition, real estates and facilities are studied from the perspective of the spatial networks and technology between
them.

The module introduces the traffic arrangements, the relationships between sites and the significance of the location.
Alongside in this module student gets introduced to various smart city applications as well as their ability to develop
new areas and facilities. Student is able to apply the principals of regional development to the business and
organizational activities.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Kaisa Airo


R0312 Regions and Innovations, 10 cr

The student is able to:
The student is able to
•   observe the differences between regions economically
•   identify the interesting location of real estate on map
•   identify the usability of traffic arrangements
•   apply the principals of regional development
•   develop Smart City -concepts



R0313 Real Estate Management, 5 cr

The student is able to:
The student is able to
•   identify the key factors in property value.
•   identify certification systems and model their impact on CREM
•   apply attributes of sustainability in real-estate management



A817 TOURISM SERVICE DEVELOPER, 30 cr

Description:
The objective of the module is to develop competencies in tourism services.

After completing the module, the student will be able to apply business thinking in tourism services. He/she will be
able to develop customer-oriented services and processes in a hotel in accordance with quality guidelines. He/she
will have an overall understanding of the travel and tourism sector. He/she will deepen his/her understanding with
respect to marketing strategies in tourism services. He/she will be able to forecast future trends in planning and
development.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Marjaana Salomaa


A9182 Tourism Marketing, 5 cr

The student is able to:
The student is able to:
•   analyze the marketing environment of the tourism sector
•   plan and design experiential marketing strategies
•   apply co-marketing in a digital environment with partners



A9183 Planning and Development in Tourism, 10 cr

The student is able to:
The student is able to:
•   analyse tourism research
•   apply future research methods in planning and developing tourism services
•   implement co-creation methods with network partners in development



A9337 Discovering Tourism , 5 cr

The student is able to:
The student is able to:
•   ​define tourism as a part of the global economy
•    analyse the tourism sector



A9346 Hotel Management, 10 cr

The student is able to:
The student is able to:
•   describe the business idea and model of a hotel
•   identify and analyze hotel operations, functions and services
•   practice front-line and back-office operations
•   plan operations from the management perspective



01473 Business Online Visibility, 5 cr

The student is able to:
Managing online visibility and presence with interesting and engaging contents is one of the major issues in digital
marketing. During this course we study different aspects of this and students learn to produce, publish and manage
online content from the business perspective and understand the importance of stories, product information,
multimedia content, and other online content in creating an online presence for a tourism business. After successful
completion of the course the student
•    knows different methods to do pre-research of social media visibility, target groups etc.
•    can use keywords in effective marketing and social media contents
•    is able create a paid campaign in internet and social media
•    analyzes the success of social media efforts and gives grounded solutions based on them
•    manages social media channels and contents in co-operation with customers
A9448 Resetjänster i turistbranschen i Norden (Travel Services in Tourism Field in Nordic Countries), 5 cr

The student is able to:
The student is able to
•   discern tourism trends in Nordic countries
•   develop tourism service ideas suitable for Nordic countrie



R0172 As a Bachelor of Hospitality Management Now and in the Future, 5 cr

The student is able to:
The student is able to
•   describe the business industry in the hospitality field
•   discuss and evaluate knowledge of the bachelor of hospitality management in the future
•   after studying the study unit student is able to focus his/her specialization area



A820 INNOVATING FOOD SERVICES, 30 cr

Description:
The objective of the module is to develop competencies to innovate food services.

After completing the module, the student will be able to develop food services in a multisensory and customer-
oriented manner while taking into account current trends. The student will be able to understand the risks related to
food in food production services. He/she will be able to apply sensory evaluation methods in developing food
products.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävara: Henry Lybäck


A9219 Current Issues and Future Trends in Hospitality Field, 5 cr

The student is able to:
​The student is able to:
 •   develop his/her current skills and competences with respect to Hospitality Management
 •   apply current issues and future trends when organizing and developing services



A9220 Developing Food Services into an Experience , 10 cr

The student is able to:
The student is able to
•   ​recognize the importance of customer experience and trends in developing food services towards a peak
     experience
•    plan, implement, analyze and develop food services and concepts responsibly for different customer segments
•    implement a development process while taking quality criteria into consideration



A9221 Food and Beverages , 5 cr

The student is able to:
​The student is able to:
 •   introduce the food cultures of Finland and other countries
 •   recognize different kinds of food habits and their background
 •   plan and choose proper food and drink assortments for different kinds of events and purposes
 •   act responsibly in food and drink service processes



A9222 Food for Health , 5 cr

The student is able to:


The student is able to:
•   recognize the risks related to food and food services
•   evaluate the newest food trends
•   implement and develop a healthy and safe food production process in a customer-oriented manner



A9223 Developing Sensory Quality of Food Services , 5 cr

The student is able to:


​The student is able to:
 •   compare food products and portions from the viewpoint of sensory characteristics
 •   apply sensory evaluation methods in developing the attributes of a food product and portion
 •   develop multisensory food services



A9400 Food event production, 5 cr

The student is able to:
The student is able to
•   to develop and implement food services and service processes as part of a food event?
•   to develop a food product through product development
•   to develop the knowledge about organizing food events
•   to develop customer experience as part of a food event


Contents of the study unit:
•  Service Design methods
•  product testing
•  customer experience and feedback
•  using social media as a part of food event and learning
•  learning diary
Previous studies:
Laatu ravitsemuspalveluissa


R0382 Food and Food Services Safety , 5 cr

The student is able to:
The student is able to:
•   apply knowledge of legislation related to food and food services
•   describe the effects of microbiological, chemical and other risks related to food production
•   amend corrective actions to company's quality control system and processes


Previous studies:
Previous studies: A9467 Quality in foodservices and A9146 Developing Service Systems -courses or equivalent
competences.


A878 PRODUCER OF EVENT SERVICES, 30 cr

Description:
The objective of the module is to develop competencies in planning and production related to event services.

After completing the module, the student will be able to plan, implement, manage, evaluate and develop customer-
oriented event services profitably and safely while offering peak experiences in cooperation with the customers by
using service design methods.

Responsible persons:
Leppävaara: Kaija Meriläinen


A9379 Developing Conference and Congress Services into an Experience, 10 cr

The student is able to:
The student is able to
•   analyze the experience of a service from the viewpoint of a customer
•   plan and implement international customer-oriented conference and congress services
•   apply service design methods in the development towards peak experience
•   implement a service as a conceptualization process
•   analyze the value of an experience for the customer and the service provider



A9433 Developing Event Production by Service Design, 5 cr

The student is able to:
•   interpret customer needs and trends as a basis of development
•   develop the production process and production steering methods of an event
•   apply service design methods in development



A9434 Event Safety and Security, 5 cr

The student is able to:
•   recognize and define the regulations and risks related to event safety and security
•   plan and implement a safety and security plan for an event
•   produce a safe and functional space plan for an event
A9435 Event Management, 10 cr

The student is able to:
•   plan and implement a customer-oriented event as a service concept
•   manage the implementation process of an event in a goal-oriented and responsible manner
•   evaluate an event from different perspectives (goals, financing, functionality, customer satisfaction)



A917 ENTREPRENEURIAL PROJECTS, 15 cr

Description:
After completing the module student is able to evaluate and develop their own entrepreneurial projects. Students
develop the capacity to innovate the activities of business projects in the hospitality field.

The aim is that student is able to understand the requirements and the needs of agile projects development. The
student will be able to act in changing project environments and to comprehend the responsibilities and roles of
other project actors.

Responsible persons:
Sirkka Antinluoma


A9494 Individual Development Project in the Hospitality Field, 5 cr

The student is able to:
Student is able to:
•   recognize and develop their own competence and evaluate competence required in entrepreneurial projects
•   carry out own development project applying the newest existing knowledge
•   building and strengthen own professional network in the hospitality field



A9495 Development Project in a Team in the Hospitality Field, 5 cr

The student is able to:
The student is able to:
•   develop and strengthen own skills as working a team member in a development project
•   recognize and evaluate development projects in the hospitality field
•   co-operate with actors in the hospitality field



A9496 Innovation Project, 5 cr

The student is able to:
The student is able to:
•   generate innovative ideas when developing entrepreneurial projects
•   apply creative problem-solving and develop working methods
•   get clear insights of future trends in hospitality fields



R057 WEB DEVELOPMENT, 30 cr

Description:
During this module, the student will learn and apply technologies and tools needed in the development of advanced
websites and web based applications.

After completing this module, the student will be able to identify the role of advanced web development technologies
and explain how they deliver value. The student will learn how to develop websites and web applications
usingtechnogies and tools that are currently adopted in the ICT field.

Responsible persons:
Not known; the module is not offered yet


R0330 Web Content Management Systems, 5 cr

The student is able to:
The student is able to
•   identify the role of advanced web content management systems and explain how they deliver value
•   compare the features, benefits and applicability of major web content management systems available in the
    market
•   set up a development environment associated with a selected web content management system
•   design, develop and implement websites using a selected web content management system



R0331 Dynamic Web Applications with Javascript, 5 cr

The student is able to:
The student is able to
•   identify the role of client-side web technologies and explain how they deliver value
•   compare the features, benefits and applicability of major client-side web technologies available in the market
•   set up a development environment for implementing Javascript based web applications
•   design, develop and implement dynamic and interactive web applications using Javascript based technologies



R0314 Web App Development with MEAN, 5 cr

The student is able to:
The student is able to
•   describe the fundamentals of MEAN stack and how web developers can benefit from it
•   install and configure a MEAN stack development environment
•   design, develop and implement Node.js web applications
•   implement server-side web scripts using Express.js framework
•   implement server-side web scripts that interact with a relational and/or NoSQL database



R0315 Web App Development with PHP/SQL, 5 cr

The student is able to:
The student is able to
•   develop and implement interactive web applications using PHP and relational databases
•   use the PHP programming language to implement server-side scripts that interact with a relational database
•   use online collaborative tools to build and deploy PHP based web applications
•   manage the deployment process of PHP based web applications



R0332 Project: Web App Development with a PHP Framework, 5 cr

The student is able to:
The student is able to
•   develop and implement interactive web applications using a PHP based development framework
•   use current tools available in the market to build, deploy, and maintain a web application implemented with a
    PHP based framework



R0333 Project: Web App Development with a Javascript Framework, 5 cr

The student is able to:
The student is able to
•   develop and implement interactive web applications using a Javascript based development framework
•   use current tools available in the market to build, deploy, and maintain a web application implemented with a
    Javascript based framework



R058 MOBILE APPLICATION DEVELOPMENT, 15 cr

Description:
During this module, the student will learn design principles, technologies and tools needed for designing and
developing mobile applications.

After completing this module, the student will be able to describe and apply key design and development
frameworks for different mobile platforms. The student will be able to install and configure a development
environment for a chosen mobile platform. S/he will be able to plan the design and implementation process of
mobile applications.

Responsible persons:
Not known; the module is not offered yet


R0334 Introduction to Mobile App Design and Development, 5 cr

The student is able to:
The student is able to
•   differentiate the app ecosystem and their pros and cons
•   be able to describe the key technologies to develop applications for the major mobile platforms
•   identify and apply a systematic approach for mobile app design
•   implement app ideas with design principles: user experience (UX), user-centered design and mobile constraints
•   work in a team to generate mobile app wireframe and paper prototype
•   configure and use a development environment for a chosen mobile platform
•   develop a simple mobile application prototype



R0316 Native Mobile Application Development, 5 cr

The student is able to:
The student is able to
•   set up and use a development environment for Android
•   understand the application structure
•   design and implement user interfaces for mobile devices
•   store data using local files and databases
•   create responsive user interfaces that work across a variety of screen sizes
•   utilize services provided by devices (Location data, camera etc.)
•   build, test and deploy apps on Android devices



R0335 Building and Deploying Cross Platform Mobile Apps, 5 cr
The student is able to:
The student is able to
•   plan and document the complete development process of a mobile application
•   apply appropriate methods and technologies to build and deploy cross platform mobile apps
•   apply collaborative development with online tools (Github) and version control
•   differentiate production and maintenance process of Web and Mobile apps
•   learn and describe monetizing with mobile and web apps



R059 SOFTWARE PROGRAMMING, 15 cr

Description:
In this module students will extend their skills in software development and programming skills. Students will learn
the Object-Oriented programming paradigm, which is the foundation used in modern web and mobile development
frameworks. Student will also be able to learn programming languages currently used in the job market, and apply
their skills in development projects.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Not known; the module is not offered yet


R0317 Object-Oriented Programming with Java, 5 cr

The student is able to:
The student is able to
•   apply the principles of Object-Orientation programming
•   design Object-Oriented applications using standard modeling methods
•   use functionality from off-the-shelf libraries when developing an own application



R0336 Programming with Optional Languages, 5 cr

The student is able to:
The student is able to
•   program with at least two new programming languages
•   compare the features of different programming languages



R0337 Project: Developing an Application with an Object-Oriented Language, 5 cr

The student is able to:
The student is able to
•   develop and implement desktop applications using a Object-Oriented programming language
•   use current tools available in the market to build, deploy, and maintain a desktop application implemented with
    a Object-Oriented programming language
A846 INFORMATION SECURITY MANAGEMENT, 15 cr

Description:
The objective of the module is to understand, plan and implement information security management in an
organization. The module will also enable the student to plan a comprehensive information security strategy and risk
management system for an organization. The content of this module will provide the knowledge and skills to apply
the basic principles of information security management, risk management, safeguarding and formulating continuity
plans. The acquired knowledge and skills will be applied in a project concentrating on substance covered in the
module.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Pasi Kämppi


R0318 Introduction to Information Security, 5 cr

The student is able to:
The student is able to
•   use relevant concepts related to information security
•   evaluate the importance of information security as a part of an organization’s operations and the effect of
    information risks on an organization
•   protect organizations against information security threats
•   evaluate an organization’s operations with regard to information security related legislation and standards



R0319 Information Security Management, 5 cr

The student is able to:
The student is able to
•   evaluate the significance of different roles and the information security organization for the implementation of
    information security
•   evaluate information risks directed at organizations systematically and apply risk management practices
•   design an information security management system for an organization
•   identify the essential elements of the auditing process and evaluate the possibilities of auditing to develop
    information security in an organization
•   apply standards in the development of information security in an organization
•   draw contingency plans for information systems



R0320 Information Security Development Project, 5 cr

The student is able to:
The student is able to
•   recognize the need to develop information security
•   plan,​ implement and document an information security development project for an organization
•   apply the practices and techniques of project management



A9187 Introduction to Information Security, 5 cr

The student is able to:


The student is able to:
•   use relevant concepts related to information security
•   evaluate the importance of information security as a part of an organization’s operations and the effect of
    information risks on an organization
•   protect organizations against information security threats
•   evaluate an organization’s operations with regard to information security related legislation and standards



A9188 Information Security Management, 5 cr

The student is able to:
The student is able to:
•   evaluate the significance of different roles and the information security organization for the implementation of
    information security
•   evaluate information risks directed at organizations systematically and apply risk management practices
•   design an information security management system for an organization
•   identify the essential elements of the auditing process and evaluate the possibilities of auditing to develop
    information security in an organization
•   apply standards in the development of information security in an organization
•   draw contingency plans for information systems



A9189 Information Security Development Project , 5 cr

The student is able to:


The student is able to:
•   recognize the need to develop information security
•   plan,​ implement and document an information security development project for an organization
•   apply the practices and techniques of project management



A845 INFORMATION INFRASTRUCTURE AND SECURITY, 15 cr

Description:
The objective of the module is to gain understanding of the infrastructure of and the operations in modern
communication networks . After completing this module student is able to configure basic network services in a
secure way and anticipate future security threats based on structural vulnerabilities in IP networks.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Leppävaara: Seppo Koponen


R0385 Internet Infrastructure and Security, 5 cr

The student is able to:
The student is able to
•   describe the operations and protocols in global IP networks
•   calculate IP subnets and supernets
•   describe security vulnerabilities in IP network infrastructure
•   compare and contrast IPv6 to IPv4
•   describe the functional concepts and security risks in wireless networking



A9185 Network Applications, 5 cr

The student is able to:


​The student is able to:
 •   develop and manage LAN services
 •   identify common network applications for companies and the security threats directed at them.



R0386 Contemporary Issues in Networking and Network Security, 5 cr

The student is able to:
The student is able to
•   study independently and in groups in a networks and security assignments
•   present the results professionally in seminar meetings



A9184 Network Project, 5 cr

The student is able to:
The student is able to
•   work in a project related to network development
•   solve problems related to network development, expansion, management and maintenance individually and as
    a member of a group



A9186 Networking Infrastructure, 5 cr

The student is able to:
The student is able to
•   describe the operation and structure of LAN and WAN utilizing the OSI protocol model and main network
    protocols
•   protect the networks of an organization against common information security threats on the Internet
R060 CYBERSECURITY TECHNOLOGIES, 30 cr

Description:
The objective of the module is to learn and apply cybersecurity tools and techniques.

The students will learn important practices used to safeguard information and systems of companies in cyberspace.
The students will gain knowledge and skills to manage vulnerabilities, threats and risks within organizations’
information networks and cyberspace. The students can acquired knowledge and skills of cybersecurity
technologies and current practices.

Learning process:
The competences described in the module can be developed either by participating in study units or working in
projects. Please note that in some education forms projects are the primary way of gathering credits.

In the projects you participate in the development work of domestic or international businesses and communities
and in project work. The language used in the project can be either Finnish or English. Projects can also focus on
developing the student’s own business. The topic of the project and the competences developed by participating in it
will be clarified when the project is added to the study offer. The scope of the project will be agreed on in each case.
The competences generated in the projects can partly be included in the learning outcomes of some other
module(s) and thus the credits can be divided between several modules.

Responsible persons:
Not known; the module is not offered yet


R0321 Cybersecurity, 5 cr

The student is able to:
The student is able to
•   describe the body of knowledge essential to cybersecurity
•   take sole responsibility for running a cybersecurity project
•   plan, implement, document and present a cybersecurity project



R0322 Systems Security, 5 cr

The student is able to:
The student is able to
•   plan and apply the concepts of risk assessment, risk analysis and risk management
•   apply a comprehensive and rigorous method for organisation’s asset security
•   identify threats, vulnerabilities and risks associated with organisation’s systems
•   protect and control information processing assets in centralized and distributed environments
•   apply the Systems Development Life Cycle (SDLC) to security controls
•   protect and control workstation and server environments



R0323 Enterprise Applications Security, 5 cr

The student is able to:
The student is able to
•   protect information systems against malware and social engineering
•   dissect and control sniffing, hijacking and denial-of-service (DoS) attacks
•   identify threats, vulnerabilities and risks associated web applications and web servers
•   protect and control web applications and web servers
•   defend against SQL-injections and buffer overflow challenges
R0324 Network Security, 5 cr

The student is able to:
The student is able to
•   plan and perform penetration testing
•   apply covert techniques to scan and attack a network
•   assess and prevent security gaps in a network infrastructure
•   implement security controls to network security
•   identify and apply tools and techniques used to evade IDS, firewalls, and honeypots



R0325 Cybersecurity in Emerging Environments, 5 cr

The student is able to:
The student is able to
•   recognize current cybersecurity trends in emerging environments
•   identify and analyze the opportunities and challenges of current cybersecurity tools and techniques
•   plan, implement, document and present reasonable solutions for emerging cybersecurity challenge
•   apply project management practices and techniques in selected cybersecurity topic



R0326 Cybersecurity Applied Project, 5 cr

The student is able to:
The student is able to
•   identify and analyze the opportunities and challenges of current cybersecurity practices
•   plan, implement, document and present reasonable solutions for cybersecurity challenges
•   apply project management practices and techniques in selected cybersecurity topic



0404 THE DEVELOPER OF DIGITAL HEALTH AND WELFARE SERVICES, 15 cr

Description:
It starts with the unit where the main content is the citizen as customer in digital health and welfare services and
how professionals are communicating in a digital environment. Then comes the study unit about digital health and
welfare environment’s with ethics and regulation in healthcare. At last comes the service design study unit, that will
increase participant’s competences about customer oriented user centered service design and co-creation process.

Responsible persons:
Otaniemi: Mikko Julinand Tuula Saarnio


01548 The Citizens as Customers of Digital Health and Welfare Services, 5 cr

The student is able to:


The Student is able to
•   recognize and use e-Health and welfare services as they are today and recognize trends in future.
•   discuss and describe what “citizen as customer of health and welfare services” means.
•   empower customers to participate in their own health and welfare service in digital area.
•   identify the need for professional-level communication in digital environments.
•   guide the citizens in using digital eHealth and eWelfare service.



01549 The Digital Environment in Health and Welfare Services and its Ethics and Regulations, 5 cr
The student is able to:
The Student is able to
•   understand basichealth and social careinformatics
•   understand basic methods of technical informatics/computer science,
•   understand and apply principles of evidence-based practice andevidence based clinical pathways
•   understand and apply legal knowledge ofconfidentiality, IT-security and patient data privacy and protection


Contents of the study unit:
This study unit deals with health informatics and the general process of digitalization in health and welfare and the
laws and regulations surrounding it.
•   Partnership countries health and welfare environment, health and welfare informatics environment ex. Kanta
    services, Estonian X-Road
•   How to store data, share data, refine data different databases
•   Ethics, laws and regulations and customer safety data privacy and security
•   Structural data, health and social classifications, the basic elements of support of decision making systems



01550 Digital Service Development and Information Management in Health and Welfare Services, 5 cr

The student is able to:
The Studenti is able to
•   understand user centered service design and multi professional development process to digital services
•   be able to applied future orientation and solutions centric working habits
•   to understand different kind of data sources and structures and future possibilities to utilize data analytics for
    citizens’ health promotion


Contents of the study unit:
The content of study unit
•   service design process
•   user centered approach
•   future orientation and creative working habits
•   project management and online collaboration
•   databases and health information system usage and security
•   Image analysis (Xray, brainscans, etc.) & remote diagnostics
•   Internet of Things/sensor technology/wearables growing, so much more data available from individuals
    (MyHealth-data).
•   Analytics and visualization


Study unit description:
This study unit deals with the development of digital services and the creation of competence in service design
process. In the group-works there are lots of variations of service - service design, digital service, healthcare
service. The aim of this study unit is to give future professionals skills in developing improved e-Health services. The
point is give orientation and create interest to this topics.