Operating Facility Services (A0125), 10 op
Toteutussuunnitelma (PDF), 3 sivua
- Toteutus
- MFA1011
- Lukukausi
- 1/2010-2011
- Ajankohta
- 23.8.2010–17.12.2010
- Tyyppi
- INITIATION OF PROFESSIONAL GROWTH (A021)
- Ryhmä
- MFA10SN
- Kampus
- Laurea Leppävaara
- Opetuskieli
- englanti
- Opettajat
- Pääskyvuori Marjo (Teacher in charge), Antinluoma Sirkka (Other teacher)
- Tila
- Valmis
Näytä tekstiversio
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Implementation plan Finished
Study unit Operating Facility Services (A0125), 10.0
Implementation MFA1011: 1/2010-2011 (23.08.2010 - 17.12.2010)
Type INITIATION OF PROFESSIONAL GROWTH (A021)
Groups Primary: MFA10SN Others :
Involved in the project
Lecturers
Number of participants Minimum: Maximum:
Enrolment period 24.05.2010 08:00 - 04.06.2010
Main timing for implementation
Applicabililty For exchange students: Yes For elective studies: No Open UAS student:
No Suitable for virtual UAS: No
Teachers Pääskyvuori Marjo (Teacher in charge), Antinluoma Sirkka (Other teacher)
Campus Laurea Leppävaara
Main location for implementation
Implementation method Other method of implementation, Project/venture/R&D, Web/virtual Language:
English Virtuality: 1 cr Integration of R&D: 1 cr
Implementation class
Focus areas
Evaluation at the latest 17.01.2011 Storing of graded material ends.: 17.12.2011
Exam days
Having completed the study unit the • know the working practices and the concepts in the field of facility management
student is able to
• create personal contacts in working life and operate in professional networks
• know the prerequisites for profitable and customer-oriented operations
• analyse the value of support services for the core business
• outline targets for their personal development and choose development objects
Previous studies
Learning objectives Students learn to identify the complex nature of facility services. They are able to
evaluate their own competence and learning style orientation.
Contents * facility services in public and private sectors* core business and support services*
clients, customers and end users of facility services* service level agreement us a quality
tool for added value (flexibility, quality, cost, carbon footprint, safety and security)*
personal study and development plan (PSDP)
Evaluation criteria and methods
EXCELLENT, grade 5, Students are able to:
• Apply professional concepts expertly.
• Work independently and take initiatives in line with objectives. Operations are
often flexible, systematic, development-oriented, creative and active.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and
tasks.
GOOD, grade 3, Students are able to:
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Implementation plan Finished
• Apply professional concepts systematically.
• Able to cope independently in different tasks in each operating environment.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY, grade 1; Students are able to:
• Apply most important/individual and appropriate professional concepts, and
indicate their familiarity with the knowledge base.
• Act appropriately under guidance.
• Act as group members.
• Act in accordance with ethical principles.
Project (name) * Students become familier with service companies and their environment, issues
related to services, work positions?? and competences * Students create personal
contacts on working life
Learning events
Date o'clock/at h Subject Content Status Teachers
03.09.2010 12 Introduction Sirkka
to course Antinluoma
08.09.2010 9.00 - Orientation to 9.00-11.001) What is service?2) What is Sirkka
16 FM FM?* Facility services in public and Antinluoma,
private sectors* Core business and support Marjo
services* Work positions and Pääskyvuori
cempetences12-30-16.00Laurea´s Quality
Assurnace System information and
discussion* Clients, sustumers and end
users of Facility Services
15.09.2010 9.00 - Services at the 1. FM project groupwork starts Sirkka
16.00 field of the (everybody has to be at lessons)Student Antinluoma,
Facility become familier with companies and their Marjo
Management environment, issues related to services, Pääskyvuori
work position and competences. Student
create contacts on working life.
22.09.2010 9.00 - Services at the 9.00 - 11.30FM project groupwork. Sirkka
16,00 field of Students work byself on their own Antinluoma,
Facility group.13.00 - 16.00 Hotel- and Restaurant Marjo
Management museum visiting (Tallberginkatu 1f, Pääskyvuori
00180 Helsinki, p. 09 6859 3700; Tram 8)
29.09.2010 9.00 - Services at the 9.00 - 11.00 Project tutoring12.00- 16.00 Sirkka
16.00 field of Groupworking Antinluoma,
facility Marjo
Management Pääskyvuori
06.10.2010 9.00 - Services at the 9.00 - 15.00Presentations by Powerpoint Sirkka
16.00 field of (everybody has to be at lessons)15.00 - Antinluoma,
Facility 16.00 Tutoring hour Marjo
Management Pääskyvuori
13.10.2010 9.00 - FM 8.45.00 - 11.00 Business park visiting Sirkka
16.00 Companies / Sello; in front of Roberts CoffeeLunch Antinluoma,
break12.30 - 16.00 FM companies Marjo
presentations at Laurea LeppävaaraJan Pääskyvuori
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Implementation plan Finished
and Cristopher: project 1
presentationPhineese: orientation and
project work 1
presentationsAttention!Return You project
1 reports 15.10.2010 at 15.00 pm. to
optima folder -> project work 1 -> student
folder
20.10.2010 9.00 - Facility Project work 2. Facility services and Sirkka
16.00 services and service agreements / project groupwork Antinluoma,
service starts (everybody has to be at Marjo
agreements lessons)* Maintenance management / Pääskyvuori
building management* User functions /
user facilities
27.10.2010 9.00 - Facility 9.00 - 11.00 ms. Sini Setälä; Exchange Marjo
16.00 services and informationproject tutoring12.00 - 16.00 Pääskyvuori
service groupworking
agreements
03.11.2010 9.00 - Facility 9.00 -11.00 Project tutoring 12.00 - 16.00 Sirkka
16.00 services and Groupworking Antinluoma,
service Marjo
agreements Pääskyvuori
10.11.2010 Facility 9.00 -11.00 Project tutoring 12.00 - 16.00 Sirkka
services and Groupworking Antinluoma
service
agreements
17.11.2010 9.00 - Facility Presentations by Powerpoint / results of Sirkka
16.00 services and project work 2b (everybody has to be at Antinluoma,
service lessons) Marjo
agreements Pääskyvuori
24.11.2010 9.00-16.00 Tutoring 9.00 -10.00Guidance for personal study Sirkka
plan10.00 - 16.001) Student´s create a Antinluoma,
personal study and development plan2) Marjo
Tutorial discussions together with teacher Pääskyvuori
01.12.2010 9.00 - Tutoring 9.00 - 16.001) Student´s create a personal Sirkka
16.00 study and development planFeedback Antinluoma,
collecting of the study unit Marjo
/ IT-classroomSign up for next spring Pääskyvuori
study units
08.12.2010 9.00-16 Tutoring Personal study plan and tutorial Sirkka
discussions together with teacher Antinluoma,
Marjo
Pääskyvuori
15.12.2010 9.00 Closure of the * Feedback of the study unit and Sirkka
study unit outcomes of learning and learning process, Antinluoma,
discussion Marjo
Pääskyvuori
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