Operating Facility Services (A0125), 10 op
Toteutussuunnitelma (PDF), 4 sivua
- Toteutus
- MFA1211
- Lukukausi
- 1/2012-2013
- Ajankohta
- 3.9.2012–21.12.2012
- Tyyppi
- INITIATION OF PROFESSIONAL GROWTH (A021)
- Ryhmä
- MFA12SN
- Kampus
- Laurea Leppävaara
- Opetuskieli
- englanti
- Opettajat
- Pääskyvuori Marjo (Teacher in charge), Antinluoma Sirkka (Other teacher)
- Tila
- Valmis
Näytä tekstiversio
1/4
Implementation plan Finished
Study unit Operating Facility Services (A0125), 10.0
Implementation MFA1211: 1/2012-2013 (03.09.2012 - 21.12.2012)
Type INITIATION OF PROFESSIONAL GROWTH (A021)
Groups Primary: MFA12SN Others :
Involved in the project
Lecturers
Number of participants Minimum: Maximum:
Enrolment period 21.05.2012 08:00 - 03.06.2012
Main timing for implementation
Applicabililty For exchange students: Yes For elective studies: No Open UAS student:
No Suitable for virtual UAS: No
Teachers Pääskyvuori Marjo (Teacher in charge), Antinluoma Sirkka (Other teacher)
Campus Laurea Leppävaara
Main location for implementation
Implementation method Optima realization/student group, Other method of implementation,
Project/venture/R&D, Web/virtual Language: English Virtuality: 1 cr Integration of
R&D: 1 cr
Implementation class
Focus areas
Evaluation at the latest 17.01.2011 Storing of graded material ends.: 17.12.2011
Exam days
Having completed the study unit the • know the working practices and the concepts in the field of facility management
student is able to
• create personal contacts in working life and operate in professional networks
• know the prerequisites for profitable and customer-oriented operations
• analyse the value of support services for the core business
• outline targets for their personal development and choose development objects
Previous studies
Learning objectives Students learn to identify the complex nature of facility services. They are able to
evaluate their own competence and learning style orientation.
Contents * facility services in public and private sectors* core business and support services*
clients, customers and end users of facility services* service level agreement us a quality
tool for added value (flexibility, quality, cost, carbon footprint, safety and security)*
personal study and development plan (PSDP)
Study material
Jensen, Per Anker.2008. Facilities management best practice in the Nordic countries :
36 cases. Centre for Facilities Management: Technical University of Denmark.
Atkin, Brian. Total facilities management.
Jensen, Per. A. Facilitities Management Research in the Nordic Countiries.
Jensen, Per.A. Facilities management for students and practioners.
Evaluation criteria and methods
SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
2/4
Implementation plan Finished
EXCELLENT, grade 5, Students are able to:
• Apply professional concepts expertly.
• Work independently and take initiatives in line with objectives. Operations are
often flexible, systematic, development-oriented, creative and active.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and
tasks.
GOOD, grade 3, Students are able to:
• Apply professional concepts systematically.
• Able to cope independently in different tasks in each operating environment.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY, grade 1; Students are able to:
• Apply most important/individual and appropriate professional concepts, and
indicate their familiarity with the knowledge base.
• Act appropriately under guidance.
• Act as group members.
• Act in accordance with ethical principles.
Project (name) * Students become familier with service companies and their environment, issues
related to services, work positions?? and competences * Students create personal
contacts on working life
Other arrangements lessons will be at 9.00 - 16.00
Learning events
Date o'clock/at h Subject Content Status Teachers
03.09.2012 9-16 Introduction Orientation, goals, schedule, Optima and Sirkka
to course SoleOps Reporting and writing guidance Antinluoma,
Making working rules Visiting at Library Marjo
Starting assigments Pääskyvuori
07.09.2012 DOD Degree All Degree students visit at Porvoo
orientation
day at Porvoo
city
10.09.2012 9.00 - Orientation to 9.00-11.00 Introducing your country and Sirkka
16 FM culture. 1) What is service? (2) What is Antinluoma,
FM? >>>Later) * Facility services in Marjo
public and private sectors * Core business Pääskyvuori
and support services * Work positions and
cempetences 12-30-16.00 * Clients,
customers and end users of Facility
Services 1. FM project groupwork starts
(everybody has to be at lessons) Student
become familier with companies and their
environment, issues related to services,
work position and competences. Student
create contacts on working life.)
17.09.2012 9.00 - Services at the 1.Presenting posters (Lohja) 2. Project
16 field of the work Student become familier with
SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
3/4
Implementation plan Finished
Facility companies and their environment, issues
Management related to services, work position and
competences. Student create contacts on
working life. 3. at 13.30 International
week at the Laurea Leppävaara
(downstairs, near Business Lab classroom
013)
24.09.2012 9.00 - Services at the Tutoring. 2) What is FM? * Facility
16.00 field of services in public and private sectors *
Facility Core business and support services *
Management Work positions and cempetences *
Clients, customers and end users of
Facility Services 1. FM project groupwork
starts (everybody has to be at lessons)
Student become familier with companies
and their environment, issues related to
services, work position and competences.
Student create contacts on working life.
01.10.2012 9.00 - Services at the Groupworking Project tutoring Sirkka
16.00 field of Antinluoma,
facility Marjo
Management Pääskyvuori
08.10.2012 9.00 - Services at the 9.00 - 15.00 Cleanliness of service Sirkka
16.00 field of purchasing exposition at Helsinki Antinluoma,
Facility messukeskus, Messuaukio Pasila, Helsinki Marjo
Management Look at a assigment from optima platform Pääskyvuori
and email. You can have a ticket from
Lobby.
15.10.2012 9.00 - FM 9.00 Presentations Lunch break Return Sirkka
16.00 Companies You project 1 reports to optima folder -> Antinluoma,
project work 1 -> student folder Marjo
Pääskyvuori
22.10.2012 9.00 - Facility at 9.00 Presentations continue * Save Sirkka
16.00 services and ready reports to optima folder and paper Antinluoma,
service version to Marjo´s postbox Project work Marjo
agreements 2. Facility services and service agreements Pääskyvuori
/ project groupwork starts (everybody has
to be at lessons) * Maintenance
management / building management *
User functions / user facilities
29.10.2012 9.00 - Facility 9.00 - 11.00 project tutoring 12.00 - 16.00 Sirkka
16.00 services and groupworking Antinluoma,
service Marjo
agreements Pääskyvuori
05.11.2012 9.00 - Facility 9.00 -11.00 Project tutoring 12.00 - 16.00 Sirkka
16.00 services and Groupworking Antinluoma,
service Marjo
agreements Pääskyvuori
12.11.2012 Facility Presentations by Powerpoint / results of Sirkka
services and project work 2 (everybody has to be at Antinluoma,
service lessons) Marjo
SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
4/4
Implementation plan Finished
agreements Pääskyvuori
18.11.2012 Return Your Return Your PSP = Personal study plan
PSP (1-2 pages)
19.11.2012 9.00-16.00 Personal Students create a personal study and Sirkka
study plan development plan (students work Antinluoma,
independently) Save a PSP at optima Marjo
folder at 23.11.2011. We will check and Pääskyvuori
discuss about PSP 30.11.2011.
26.11.2012 9.00 - Tutoring Tutorial discussions together with teacher Sirkka
16.00 Feedback collecting of the study unit Antinluoma,
/ IT-classroom Sign up for next spring Marjo
study units Pääskyvuori
03.12.2012 9.00-16 Tutoring Personal study plan and tutorial
discussions together with teacher
10.12.2012 9.00 Closure of the * Feedback of the study unit and Sirkka
study unit outcomes of learning and learning process, Antinluoma,
discussion Marjo
Pääskyvuori
SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy