Creating Innovation through Service Design (A0132), 10 op

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Implementation plan Finished



 Study unit                              Creating Innovation through Service Design (A0132), 10.0
 Implementation                          HBA1221: 2/2012-2013 (07.01.2013 - 21.06.2013)
 Type                                    DEEPENING PROFESSIONAL COMPETENCE (A027)
 Groups                                  Primary: HBA10SN Others : MFA10SN , NIA10SN , NTA10SN
 Involved in the project
 Lecturers                               Janne-Valtteri Nisula, Pekka Matvejeff, Tomi Söderström (Tallink Silja)
 Number of participants                  Minimum: Maximum:
 Enrolment period                        26.11.2012 08:00 - 02.12.2012
 Main timing for implementation
 Applicabililty                          For exchange students: Yes For elective studies: Yes Open UAS student:
                                         No Suitable for virtual UAS: Yes

 Teachers                                Matvejeff Pekka (Teacher in charge), Nisula Janne-Valtteri (Other teacher)
 Campus                                  Laurea Leppävaara
 Main location for implementation
 Implementation method                   Optima realization/student group, Other method of implementation,
                                         Project/venture/R&D Language: English Virtuality: 2 cr Integration of R&D: 5 cr
 Implementation class
 Focus areas
 Evaluation at the latest                21.01.2013 Storing of graded material ends.: 21.12.2013
 Exam days                               Real: No exams, just Silja Line project

 Having completed the study unit the     • carry out an innovation project applying the newest existing knowledge and service
 student is able to                      innovation and design methods

                                         • carry out creative problem solving and development of working methods

                                         • know the prerequisites for profitable and customer-oriented operations

                                         • work in a diversified project




 Previous studies                        Developing ICT Systems or equivalent knowledge.

Learning events
 Date               o'clock/at h   Subject          Content                                      Status             Teachers
 31.01.2013         9-16           Course
                                   Introduction
                                   and
                                   orientation
 07.02.2013         13.00-         Project          Choosing the project teams
                                   presentations
 14.02.2013         9-16           Service
                                   innovation
                                   and design
                                   process
 20.02.2013         13-20          Tallinn Cruise   Tallinn groups on cruise
 21.02.2013         9-16           Understanding    Observation diaries, customer journey,
                                   SID              blueprint etc.

SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
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Implementation plan Finished



 27.02.2013   13.00        Stockholm        Stockholm groups on Cruise
                           groups on        27.-29.2.2013
                           Cruise
 28.02.2013   9-16         Team work        Gathering information and analysing
 07.03.2013   9-16         Team work        Gathering information and analysing
 14.03.2013   9-16         Idea
                           generation
                           and filtering
 20.03.2013   10.00        Tallinn Cruise   Tallinn Groups on Cruise; departure at
                                            10.30; arrival at 19.30.
 21.03.2013   9-16         Team work        Idea generation and filtering cont.
 28.03.2013   9-16         Service          Explaining and visualizing
                           Design
 04.04.2013   9-16         Team work        Explaining and visualizing development
                                            idea
 11.04.2013   9-16         Service          Creating concept draft
                           design
                           concept
 18.04.2013   9-16         Team work        Report writing
 25.04.2013   9-16         Team work        Preparing presentation
 02.05.2013   9-16         Presentations
 16.05.2013   TBA          Study unit
                           feedback and
                           discussion




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy