Creating Innovation through Service Design (A0132), 10 op

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 Study unit                            Creating Innovation through Service Design (A0132), 10.0
 Implementation                        MFA1511: 1/2015-2016 (24.08.2015 - 23.12.2015)
 Type                                  DEEPENING PROFESSIONAL COMPETENCE (A023)
 Groups                                Primary: MFA13SN Others : HBA13SN , HCA13SN , NIA13SN , NTA13SN
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      18.05.2015 08:00 - 31.05.2015
 Main timing for implementation
 Applicabililty                        For exchange students: Yes For elective studies: Yes Open UAS student:
                                       No Suitable for virtual UAS: Yes

 Teachers                              De Arruda Camara Antonius (Teacher in charge), Bourdache Kaci (Other teacher),
                                       Lassila Veera (Other teacher), Sohlman Anna-Mari (Other teacher), Wuorikoski Tuomas
                                       (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation
 Implementation method                 Optima realization/student group, Other method of implementation,
                                       Project/venture/R&D Language: English Virtuality: 2 cr Integration of R&D: 5 cr
 Implementation class                  LbD based on local project or development task
 Focus areas                           Security, safety and social responsibility, Service business
 Evaluation at the latest              21.01.2016 Storing of graded material ends.: 21.12.2016
 Exam days

 Having completed the study unit the   • carry out an innovation project applying the newest existing knowledge and service
 student is able to                    innovation and design methods

                                       • carry out creative problem solving and development of working methods

                                       • know the prerequisites for profitable and customer-oriented operations

                                       • work in a diversified project




 Previous studies                      Developing ICT Systems or equivalent knowledge.
 Previous studies, more information    Priority is given to students having 120 ects or more
 Learning objectives                   The aim of the study unit is to acquaint the students with multidisciplinary knowledge in
                                       service innovation and design by carrying out a service innovation and design
                                       project.Students will learn several Service Innovation and Design (SID) process and
                                       tools by implmentingit in practice.
 Contents                              Service innovationsInnovation process in practiceSID method and the use of service
                                       design toolsPlanning, conducting and evaluating an innovation project
 Study material                        Will be provided when the course starts
 Tutoring and communication            Coaching sessions, client meetings, optima
 Evaluation criteria and methods       The course is based on various client-projects, which require 100% attendance of
                                       students.Work will be conducted 1 day/week for a whole day (9 a.m. - 16.00 p.m.) and
                                       some additional work may be required outside these working hours depending on the
                                       project.Clients and the project tasks will be announced and specified at the beginning of
                                       the course.Students will be working in project teams, which are further divided into

SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
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Implementation plan Finished



                                 subteams with team-specific tasks.100% attendance ofstudents is required. Work
                                 will be conducted 1 day/week for the whole day (9 a.m. - 16.00 p.m.). Some
                                 additional work may be required outside these working hours depending on the client´s
                                 needs and the objectives of the project.
 Project (name)                  Project tasks will be announced and specified at the beginning of the course.
 R&D methods
 Other arrangements




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy