Business Management in the Hospitality Field (A0196), 5 op

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 Opintojakso                          Business Management in the Hospitality Field (A0196), 5.0
 Toteutus                             MHA1111: 1/2011-2012 (29.08.2011 - 15.12.2011)
 Tyyppi                               AMMATILLISEN OSAAMISEN MUODOSTUMINEN (A012)
 Ryhmät                               Ensisijainen: MHA10SN Muut:
 Projektissa mukana
 Luennoitsijat                        Ammattilaisia hotelli- ja kongressialalta
 Osallistujamäärät                    Minimi: Maksimi:
 Ilmoittautumisaika                   23.05.2011 08:00 - 05.06.2011
 Pääsääntöinen toteutusajankohta
 Soveltuvuus                          Vaihto-opiskelijoille: Kyllä Vapaasti valittaviin: Kyllä Avoimen opisk: Ei Soveltuu
                                      virtuaali-AMK:n opintoihin: Ei

 Opettajat                            Henriksson Kristina (Vastuuopettaja), Lumio Anne (Muu opettaja)
 Kampus                               Laurea Leppävaara
 Pääsääntöinen toteutuspaikka
 Toteutustapa                         Muu toteutustapa, Projekti/Hanke/T&K Kieli: englanti Virtuaalisuus:
                                      2 op T&k-integraatio: 2 op
 Toteutusluokka
 Painoalat
 Arviointi viimeistään                15.01.2012 Suoritusmateriaalin arkistointi päättyy: 30.11.2012
 Tenttipäivät

 Opintojakson suoritettuaan           *plan and manage hotel, congress, catering, event services and sales office functions in a
 opiskelija osaa                      profitable and customer-oriented manner
                                      *apply various measurement methods to assess the productivity and efficiency of
                                      business operations
 Edeltävät opinnot
 Oppimateriaali                       Barrows, Clayton W. & Powers Tom: Introduction to Management in the Hospitality
                                      Industry & List to be given in the class
 Opiskelijan työmäärän                Lessons ca. 40 hours Group work & Report ca. 50 hours Student's work 45 hours (ink.l
 jakautuminen                         Essay) Totally 135 hours = 5 cr.

Oppimistapahtumat
 Pvm             Klo       H    Aihe             Sisältö                                       Tila              Opettajat
 30.11.2011      08.30-11.30
                           3    Contact          Compulsory to attend the lessons! Bring
                                lessons/Henriksson
                                                 your course literature with you.
 07.12.2011      08.30-11.30
                           3    Contact          Compulsory to attend the lessons; bring
                                lessons/Henriksson
                                                 your course literature (sources you use)
                                                 with you.
 14.12.2011      08.30-11.30
                           3    Presentations,   Presentations, new instructions in
                                discussions      Optima on 25 Nov the latest.
                                Start of         PLEASE NOTE! The lessons will start
                                course/opintojakson
                                                 week 37 / 14.9.2011 (08.30 - 11.30)
                                aloitus          HUOM! Lähiopetustunnit alkavat viikolla
                                                 37 / 14.9.2011 (08.30-11.30) Anne Lumio
 14.09.2011      08.30-11.30
                           3    Start of         Groups
                                Course
 21.09.2011      08.30-11.30
                           3    Lessons          Front desk and hotel management Some
                                                 essential calculations
 28.09.2011      08.30-11.30
                           3    NO               Sorry to inform you, but your teacher has


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                            LESSONS!!!        been taken ill and we cannot find a
                                              substitute for these lessons.
 05.10.2011   08.30-11.30
                        3   Lessons           Sorry to inform you, but your teacher is
                                              still on sick-leave and we cannot find a
                                              substitute for today's lessons. Individual
                                              task of sales management will be given to
                                              Optima during this week. Please start with
                                              it for the time beeing. AnneL
 12.10.2011   09.30-11.30
                        2   Lessons           Visit from the Tourist & Convention
                            please note       Bureau How Conventions and Congresses
                            the start time!   are organized? How does one choose the
                                              country? Who are the operators attached
                                              to a congress and what services are
                                              needed? What are Pre and Post Tours and
                                              how are they chosen? The role of MCIs.
                                              Please prepare and ask your own
                                              questions, too!


 19.10.2011   08.30-11.30
                        3   Lessons           By Walking (guidance) for Congress task
                                              - please find opportunities to attend an
                                              event, congress or catering order as
                                              described in your task in Optima. By
                                              Walking schedule will appear in Optima
                                              in the near future. ByWalking time is for
                                              the WHOLE group at the same time.
 26.10.2011                 Group Work        No contact lessons. Time for group work.
 02.11.2011   08.30-11.30
                        3   Lessons           Sales Office functions and management
 09.11.2011   08.30-11.30
                        3   Lessons           Sales Office functions and management
 16.11.2011                 Group Work        No contact lessons. Time for group work.
 23.11.2011   08.30-11.30
                        3   Lessons           Event Management




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