Business Management in the Hospitality Field (A0196), 5 op

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 Opintojakso                           Business Management in the Hospitality Field (A0196), 5.0
 Toteutus                              MHA1311: 1/2013-2014 (02.09.2013 - 16.12.2013)
 Tyyppi                                AMMATILLISEN OSAAMISEN MUODOSTUMINEN (A012)
 Ryhmät                                Ensisijainen: MHA12KN Muut:
 Projektissa mukana
 Luennoitsijat                         Alan osaajia (Kongressi-, Hotelli-, - ja Myyntitoiminnoista)
 Osallistujamäärät                     Minimi: Maksimi:
 Ilmoittautumisaika                    20.05.2013 08:00 - 02.06.2013
 Pääsääntöinen toteutusajankohta
 Soveltuvuus                           Vaihto-opiskelijoille: Kyllä Vapaasti valittaviin: Ei Avoimen opisk: Ei Soveltuu
                                       virtuaali-AMK:n opintoihin: Kyllä

 Opettajat                             Ligthart Ruusa (Vastuuopettaja)
 Kampus                                Laurea Leppävaara
 Pääsääntöinen toteutuspaikka
 Toteutustapa                          Muu toteutustapa, Optimatoteutus/opiskelijaryhmä, Projekti/Hanke/T&K Kieli:
                                       englanti Virtuaalisuus: 3 op T&k-integraatio: 2 op
 Toteutusluokka
 Painoalat
 Arviointi viimeistään                 01.01.2014 Suoritusmateriaalin arkistointi päättyy: 21.12.2014
 Tenttipäivät

 Opintojakson suoritettuaan            *plan and manage hotel, congress, catering, event services and sales office functions in a
 opiskelija osaa                       profitable and customer-oriented manner
                                       *apply various measurement methods to assess the productivity and efficiency of
                                       business operations
 Edeltävät opinnot
 Keskeinen sisältö                     To understand what mangers are doing What skills are needed in hospitality
                                       management Get to know real life hospitality organisations and they management roles
                                       Understand different approaches to hospitality management Know the working life in
                                       one’s subject field and is able to create personal contacts in working life Know the
                                       principles of organizational management and leadership and has abilities for supervision
                                       tasks
 Oppimateriaali                        Barrows, Clayton W. & Powers T: Introduction to management in the Hospitality
                                       Industry & List of sources to be given in class during the course
 Arviointikriteerit ja                 Laurea's Criteria in Evaluation
 arviointimenetelmät
 Projekti/hanke (nimi)                  Get to know Helsinki international hospitality field
 Käytettävät T&K menetelmät             Study visits and visiting lectures from hospitality fields
 Opiskelijan työmäärän                 Lessons ca. 40 hours Group Work & Report ca. 50 hours Student's individual work ca.
 jakautuminen                          45 hours Totally 135 hours = 5 Cr.
 Muut toteutusjärjestelyt              Notice that there will be changes in the programme. Final programme will be introduced
                                       during first contact lesson!

Oppimistapahtumat
 Pvm              Klo       H   Aihe             Sisältö                                        Tila              Opettajat
 02.09.2013       12:30-15:00   Introduction     What is management in the hospitality                            Ruusa
                                to the course    field? Notice that there will be changes                         Ligthart
                                                 in the programme. Final programme
                                                 will be introduced during first contact
                                                 lesson on Monday 2.9.2013!

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 09.09.2013   12:30-15:00   The              Lecture
                            Management
                            Of Service
                            Operation
 16.09.2013   12:30-15:00   Visiting         First part of the lesson we will have
                            Lecturer         visiting lecturer and second part work
                            Folke West       shop
                            and Work
                            shop with
                            tourism
                            degree
                            students from
                            Laurea
                            Kerava
 23.09.2013   12:30-15:00   Service          First part of the lesson is lecture and
                            Failure and      second part will guide you how to find
                            Recovery and     suitable references to your report
                            How to find
                            relevant
                            references to
                            report
 30.09.2013   12:30-15:00   Multicultural    Merja Pollok, business director, Finnovate
                            Management
 07.10.2013   13:30-17:00   personal         Volunteer group / individual meeting with    Beat Corner 1
                            guidance         lecturerNotice that time starts at
                                             13:30-15:15
 14.10.2013   12:30-15:00   Management       Visiting Lecturer Kati Kosonen,
                            of hotel,        Marketing manager from Paasitorni
                            congress and
                            catering
 21.10.2013   12:30-15:00   Independent      Ruusa is having a holiday
                            work, no
                            contact lesson
 28.10.2013   12:30-15:00   Work Shop        This lesson will give you idea how to
                                             develop your written work and what
                                             means academic writing.
 04.11.2013   12:30-15:00   Lecture          Revenue Management, Timo Lammi,
                                             Finnair
 11.11.2013   12:30-15:00   Work Shop        Lecture about academic writingFinalising
                                             Learning DiaryFinding suitable books and
                                             articles, writing and editing reportReturn
                                             Date for learning diary is on this week
                                             latest on Friday 15.11.2013.
 18.11.2013   12:30-15:00   Lecture          Visiting lecturer former Laurea student
                                             Antti Seppinen, Excutive Director
                                             (CEO)Topic: My career after Laurea and
                                             how is it to be young director in working
                                             field
 25.11.2013   13:00-15:00   Study Visit,     Different management positions in hotel
                            Paasitorni and   and congress businessAddress:
                            Scandic Paasi    Paasivuorenkatu 5 A (Helsinki,
                                             Hakaniemi)https://maps.google.fi/?ie=UTF8&hq=&hnear=Tammip%C3%A4%C3%A4

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                                         for a visit isat 13:00 - 14:00. We will meet
                                         in Paasitorni lobby.
 02.12.2013   12:30-15:00   Work Shop    Finalising group reportDedline for group       IT room
                                         report is on 3.12.2013 at 9am.
 09.12.2013   12:30-15:00   Feedback     All groups need to book a time from
                            discussion   Optima. In order to recieve grade feeback
                                         meeting is essential.
 16.12.2014   12:30-15:00   Feedback     All groups need to book a time from
                            discussion   Optima. In order to recive grade feedback
                                         meeting is essential.




SoleOPS 3.5.5 Opetustarjonta © 2005-2016 Solenovo Oy