Service Design in digital context (A9067), 5 op

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 Study unit                             Service Design in digital context (A9067), 5.0
 Implementation                         HYA1411: 1/2014-2015 (25.08.2014 - 23.12.2014)
 Type                                   USER-CENTRIC SERVICE DESIGN COMPETENCES (0319)
 Groups                                 Primary: HYA213SJ Others :
 Involved in the project
 Lecturers                              Melanie Wendland from M4ID
 Number of participants                 Minimum: Maximum:
 Enrolment period                       19.05.2014 08:00 - 02.06.2014
 Main timing for implementation
 Applicabililty                         For exchange students: No For elective studies: Yes Open UAS student:
                                        No Suitable for virtual UAS: No

 Teachers                               Nisula Janne-Valtteri (Teacher in charge), Luojus Satu (Other teacher)
 Campus                                 Laurea Leppävaara
 Main location for implementation
 Implementation method                  Optima realization/student group, Other method of implementation,
                                        Project/venture/R&D Language: English Virtuality: 0 cr Integration of R&D: 3 cr
 Implementation class
 Focus areas
 Evaluation at the latest               20.01.2014 Storing of graded material ends.: 20.12.2015
 Exam days                              Real: No exams, Case work

 Having completed the study unit the    The students will be able to
 student is able to                     ●      understand how to create digital interfaces and basic understanding of interaction
                                               design
                                        ●      use service design skills in designing digital interfaces
                                        ●      analyze clients digital strategy in the service design perspective
                                        ●      work with co-workers and clients in co-creative digital service interface projects
                                        ●      have basic knowledge how to manage digital service design projects
 Previous studies                       Prerequisites None
 Previous studies, more information     Students enrolling this course are expected to have bacis knowledge of service
                                        design and service design tools.The sessions are interactive good English
                                        interaction skills are needed. Personal interest in digital tools and services is a plus.


 Contents                               The course will be run viaservice design project. We are currently scouting for different
                                        cases and possible clients.
 Project (name)                         This course will be produced in cooperation with Melanie Wendland and
                                        Laurea.Melanie graduated from SID Masters Programme, she has worked for long time
                                        asservice designer and is specialized in digital service design. Currently she works at
                                        M4ID as Director of Service Design & Innovation.More about MelanieCONTACT
                                        DAYS: Fri12.9, Thu 2.10, Fri 24.10, Thu13.11, Fri12.12 at 16.30-19.30If you have
                                        any questions concerning the course please contact:janne-valtteri.nisula@laurea.fi

Learning events
 Date             o'clock/at h    Subject         Content                                        Status            Teachers
 12.09.2014       16.30-19.30                     CONTACT DAYS: Fri12.9, Thu 2.10,
                                                  Fri 24.10, Thu13.11, Fri12.12 at
                                                  16.30-19.30All contact days might take
                                                  until 19.30, please book that in your
                                                  calendars.(SoleOps/space management:All

SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
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Implementation plan Finished



                                         contact days will be used)




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy