Interaction and Communication (A9268), 5 op

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Implementation plan Finished



 Study unit                              Interaction and Communication (A9268), 5.0
 Implementation                          MEA1411: 1/2014-2015 (25.08.2014 - 23.12.2014)
 Type                                    FLEXIBLE CUSTOMER SERVICE (A859)
 Groups                                  Primary: MEA214SN Others :
 Involved in the project
 Lecturers
 Number of participants                  Minimum: Maximum:
 Enrolment period                        19.05.2014 08:00 - 02.06.2014
 Main timing for implementation
 Applicabililty                          For exchange students: No For elective studies: No Open UAS student: No Suitable
                                         for virtual UAS: No

 Teachers                                Antinluoma Sirkka (Other teacher), Harmoinen Päivi (Other teacher), Melkko Valtteri
                                         (Other teacher), Pääskyvuori Marjo (Other teacher), Salmenkylä Riku (Other teacher)
 Campus                                  Laurea Leppävaara
 Main location for implementation
 Implementation method                   Optima realization/student group, Other method of implementation,
                                         Project/venture/R&D Language: English Virtuality: 1 cr Integration of R&D: 3 cr
 Implementation class
 Focus areas                             Service business, Student entrepreneurship
 Evaluation at the latest                23.01.2015 Storing of graded material ends.: 23.12.2015
 Exam days

 Having completed the study unit the     The student is able to
 student is able to                      ●      find and use information in a justified way
                                         ●      communicate using academic tradition
                                         ●      utilize the newest IT technology and methods
                                         ●      produce efficient presentations both face-to-face and virtually
                                         ●      negotiate in a goal-oriented manner in business environments
 Previous studies

Learning events
 Date               o'clock/at h   Subject         Content                                        Status          Teachers
                                                   ~~Hi all,Welcome to Degree Programme
                                                   in Restaurant Entrepreneurship!You are
                                                   going to have access to Optima
                                                   workspace. All instructions and material
                                                   will be available in Optima.Learning
                                                   process includes:BarLaurea, project
                                                   working in teams and workshops and
                                                   indivudual working*Project working in
                                                   teams means for instance customer visits,
                                                   setting up pop-up restaurantsand different
                                                   kind of service projects for
                                                   customers.*Individual work means for
                                                   instance book reading, essays writing and
                                                   other kind of assignments and project
                                                   work.*Workshops means for instance
                                                   Hygiene workshop and the testBarLaurea
                                                   (BL) working means learning in action at
                                                   different service points:*BL working and


SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
                                                                                         2/2
Implementation plan Finished



                                         Learning Schedule will be annouced
                                         during thefirst week in Optima.Career
                                         Planning study unit (Tools for
                                         Professional Development)/ Kyvyt.fi
                                         (Optima): see separate assignments and
                                         schedule in Optima and SoleOPS.The
                                         same schedule in the study units A9278
                                         Quality in food services and A9269
                                         Intercultural Approach to Design
                                         ThinkingWe wish you an interesting
                                         Autumn!BR team coaches Marjo
                                         Pääskyvuori, Päivi Harmoinen, Valtteri
                                         Melkko and Sirkka Antinluoma
                                         ~~Mondays weeks 36-518.15-9.45 Basic         Sirkka
                                         Finnish 1/Leena                              Antinluoma,
                                         Saarikko**************9.45-11.30             Päivi
                                         Project work in teams or individual          Harmoinen,
                                         work*************12.30-15 Training           Marjo
                                         session / Guidance (013)/Teams and team      Pääskyvuori
                                         coaches
                                         ~~Tuesdays weeks 36-51Project work in
                                         teams or individual work(013)
                                         ~~Wednesdays weeks 36-51Barlaurea or
                                         project working in teams or workshops or
                                         individual working (8-17)12.30-15
                                         Servicekommunikation for Finnish
                                         students / Jonna Päällysaho
                                         ~~Thursdays weeks 36-519.00-10 Project       Sirkka
                                         work in teams or individual                  Antinluoma,
                                         work***************10-11.30 Basic            Päivi
                                         Finnish 1/Leena                              Harmoinen,
                                         Saarikko***************12.30-15              Marjo
                                         Training session / Guidance (013)/Teams      Pääskyvuori
                                         and team coaches
                                         ~~Fridays weeks 36-51Projeck working in
                                          teams or individual workingOrientation to
                                         Barlaurea working on Wed or Fri, weeks
                                         37 or 38




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy