Service Innovations (A9297), 10 op

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Implementation plan Finished



 Study unit                            Service Innovations (A9297), 10.0
 Implementation                        HBA1611: 1/2016-2017 (12.09.2016 - 23.12.2016)
 Type                                  SERVICE INNOVATION DEVELOPER (A861)
 Groups                                Primary: HBA215SN Others : HCA215SN , NIA215SN
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      16.05.2016 08:00 - 31.05.2016
 Main timing for implementation
 Applicabililty                        For exchange students: Yes For elective studies: Yes Open UAS student:
                                       No Suitable for virtual UAS: No

 Teachers                              Matvejeff Pekka (Teacher in charge), Airo Kaisa (Other teacher), Sohlman Anna-Mari
                                       (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation      At the campus
 Implementation method                 Optima realization/student group, Project/venture/R&D Language: English Virtuality:
                                       1 cr Integration of R&D: 10 cr
 Implementation class                  LbD based on local project or development task
 Focus areas                           Security, safety and social responsibility, Service business
 Evaluation at the latest              23.01.2017 Storing of graded material ends.: 23.12.2017
 Exam days

 Having completed the study unit the   The student is able to
 student is able to                    ●      carry out an innovation project applying the newest existing knowledge and
                                              service innovation and design methods
                                       ●      work in multisectoral projects
                                       ●      apply creative problem-solving and develop working methods
 Previous studies
 Learning objectives                   The aim of the study unit is to acquaint students with multidisciplinary knowledge in
                                       creating innovation through service design by carrying out a project.Students will learn
                                       several service innovation and design tools by implementing them in practice.
 Contents                              ●       planning, conducting and evaluating an innovation project
                                       ●       service innovation process in practice
                                       ●       service design method and tools
 Study material                        The course material will be provided when the study unit starts.
 Tutoring and communication            ●       Coaching sessions
                                       ●       Client meetings
                                       ●       Optima
 Evaluation criteria and methods       Generic evaluation criteria can be found through the attached link. Specific evaluation
                                       criteria of this course will be announced at the beginning of the course.Because of the
                                       customer-based project, 100% attendance of students os required. Students that are not
                                       able to regularly attend to weekly contact sessions, will be dropped out from the course.
 Other arrangements                    The course is based on a customer project, which will be announced and specified at the
                                       beginning of the course. Students will be working in teams, which are divided into
                                       sub-teams with team-specific tasks according to the project.The course requires
                                       regular attendance at weekly contact sessions. Some additional work may be required
                                       outside these working hours depending on the project and client´s needs.




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