Tools for Visual Communication in Service Design (A9315), 5 op

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 Study unit                            Tools for Visual Communication in Service Design (A9315), 5.0
 Implementation                        HYA21521: 2/2015-2016 (12.02.2016 - 31.05.2016)
 Type                                  OPERATIONAL SKILLS FOR SERVICE INNOVATION AND DESIGN (A865)
 Groups                                Primary: HYA215SJ Others :
 Involved in the project
 Lecturers                             Marco Ferruzca, Eva Forssén, Tarja Chydenius, Leo Heng
 Number of participants                Minimum: 12 Maximum: 35
 Enrolment period                      30.11.2015 08:00 - 07.12.2015
 Main timing for implementation        According to a schedule agreed by the parties
 Applicabililty                        For exchange students: No For elective studies: Yes Open UAS student:
                                       Yes Suitable for virtual UAS: Yes

 Teachers                              Chydenius Tarja (Other teacher), Forssén Eva (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation      At the campus
 Implementation method                 Optima realization/student group, Project/venture/R&D, Web/virtual Language:
                                       English Virtuality: 3 cr Integration of R&D: 2 cr
 Implementation class                  LbD based on regional RDI project
 Focus areas                           Service business
 Evaluation at the latest              17.06.2016 Storing of graded material ends.: 23.06.2017
 Exam days

 Having completed the study unit the   ●      communicate and share service development ideas and objectives by using
 student is able to                           graphic software
                                       ●      visualize a service development process or a service concept by using and editing
                                              computer graphics (photos, graphic elements and charts)
 Previous studies
 Previous studies, more information    Basic computer skills and knowledge of MS PowerPoint are a prerequisite for the study
                                       unit.
 Learning objectives                   Service development is a process involving several experts from different disciplines
                                       and responsibility areas. Being able to visualize service ideas, share and communicate
                                       effectively the service development objectives, the process and the concept becomes
                                       therefore very important. The aim of the study unit is to give practical tools for
                                       communicating and visualizing development objectives, processes or concepts and
                                       support co-creative service development methdos.
 Contents                              ●       Basics of visual design (graphic design, color theory, typography, visual
                                               composition and layout, photographing)
                                       ●       Free drawing basics
                                       ●       Basic skills for creating visualizations using SD specific tools (customer journey
                                               maps, prototypes, cartoons, story boards, blue prints etc.)
                                       ●       Basics of image editing (Adobe PhotoShop)
                                       ●       Basics of graphic design (Adobe Illustrator, MS Visio)
 Study material                        Will be provided in the course Optima space
 Tutoring and communication            Will be provided during campus sessions and via Optima.
 Evaluation criteria and methods       Pass / failEach assignment needs to be returned by the deadline and accepted.The
                                       minimum criteria for passing any assignment is that the student shows

                                       - adequate skills in mastering the basics of the program

                                       - having put effort in the professional and visual design of the assignment


SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
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Implementation plan Finished



                                 - shows commitment and creativity appropraite for the purpose of the visualization.
 Work strain                     135 hours of study include:

                                 - contact sessions: 12 hours

                                 - independent study 123 hours
 Other arrangements              Contact sessions on Feb. 12, March 10, April 15 and May 12 at 16.30 - 19.30.

                                 The study unit also includes online assignments and a substantial amount of independent
                                 study.




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy