Basic Premises of Customer Work in the Social Care Sector (V1472), 5 op

                                                                                                                      1/2
Implementation plan Being edited



 Study unit                            Basic Premises of Customer Work in the Social Care Sector (V1472), 5.0
 Implementation                        SWV1611: 1/2016-2017 (29.08.2016 - 23.12.2016)
 Type                                  WORKING WITH CUSTOMERS IN SOCIAL SERVICES (V088)
 Groups                                Primary: SWV216SN Others :
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      16.05.2016 08:00 - 31.05.2016
 Main timing for implementation
 Applicabililty                        For exchange students: Yes For elective studies: Yes Open UAS student:
                                       No Suitable for virtual UAS: Yes

 Teachers                              Wikström Tiina (Teacher in charge)
 Campus                                Laurea Tikkurila
 Main location for implementation
 Implementation method                 Optima realization/student group, Other method of implementation,
                                       Project/venture/R&D, Web/virtual Language: English Virtuality: 1 cr Integration of
                                       R&D: 1 cr
 Implementation class
 Focus areas                           Security, safety and social responsibility
 Evaluation at the latest              23.01.2017 Storing of graded material ends.: 23.12.2017
 Exam days

 Having completed the study unit the   The student
 student is able to                    ●        masters values and ethical principles in the social care sector
                                       ●        masters the basic characteristics connected to a human being's growth and
                                              development
                                       ●        understands customer relationships in the social care sector and different life
                                              situations
 Previous studies
 Previous studies, more information    No previous studies required.
 Learning objectives                   The learning goals of the course include getting to know the essential values and ethical
                                       principles in the social work sector in relation to clients in different life situations as
                                       well as the process of a human being's growth and development.
 Contents                              The key components of the course are:
                                       1.     Orientation week 1 ECTS
                                       2.     Developmental Psychology 2 ECTS
                                       3.     Ethics in Social Services 1 ECTS
                                       4.     Social Work Clients/Customers and Social Work Environments, Group
                                              Work 1 ECTS
                                       Home exam includes an individual work on ethics and life course
 Study material                        Materials provided by the teacher during the course.The main book source: Crawford,
                                       Karin. Social Work and Human Development / Karin Crawford and Janet Walker.
                                       Exeter: Learning Matters, 2014. (ordered for Tikkurila Library in May 2015)
 Tutoring and communication            Forms of guidance, communication and tutoring:* Contact lessons* Optima workspace*
                                       Other forms of Social Media* Group tutoring
 Evaluation criteria and methods       Evaluation according to Laurea's evaluation criteria.1. Orientation Week (Pass/Fail)2.
                                       Development Psychology (grading 1-5)3. Ethics in Social Services (grading 1-5)4.
                                       Social Work Clients/Customers and Social Work Environments, Group Works and Class
                                       Attendance (Pass/Fail)Please, notice that a mimimum of 85% attendance is required
                                       for passing the course.

SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
                                                                                                             2/2
Implementation plan Being edited



 Work strain                       * Orientation Week (whole week with a separate program); 36 h* Contact Lessons on
                                   Developmental Psychology and Ethics in Social Services plus home exam:36 h*
                                   Independent studies and group work plus tutoring, Optima and Social Media: 63 h




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy