Wellness in the Service Sector (A0086), 5 cr

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 Opintojakso                       Wellness in the Service Sector (A0086), 5.0
 Toteutus                          MPA1011: 1/2010-2011 (30.08.2010 - 20.12.2010)
 Tyyppi                            AMMATILLISEN KASVUN KÄYNNISTYMINEN (A011)
 Ryhmät                            Ensisijainen: MPA10SN Muut:
 Projektissa mukana
 Luennoitsijat
 Osallistujamäärät                 Minimi: Maksimi:
 Ilmoittautumisaika                24.05.2010 08:00 - 06.06.2010
 Pääsääntöinen toteutusajankohta
 Soveltuvuus                       Vaihto-opiskelijoille: Kyllä Vapaasti valittaviin: Kyllä Avoimen opisk:
                                   Kyllä Soveltuu virtuaali-AMK:n opintoihin: Kyllä

 Opettajat                         Antinluoma Sirkka (Vastuuopettaja), Mantere Päivi (Muu opettaja)
 Kampus                            Laurea Leppävaara
 Pääsääntöinen toteutuspaikka
 Toteutustapa                      Optimatoteutus/opiskelijaryhmä, Projekti/Hanke/T&K, Verkko/virtuaali Kieli:
                                   englanti Virtuaalisuus: 2 op T&k-integraatio: 2 op
 Toteutusluokka
 Painoalat
 Arviointi viimeistään             20.01.2011 Suoritusmateriaalin arkistointi päättyy: 20.12.2011
 Tenttipäivät

 Opintojakson suoritettuaan
 opiskelija osaa                   *Support the well-being of customers
                                   *Promote well-being in their own areas of expertise through their own actions

 Edeltävät opinnot
 Osaamistavoitteet                 Students became familiar with customer behaviour and bying process. They understand
                                   how customers behave as consumers and create value from the point of view of
                                   wellness.
 Keskeinen sisältö
                                   *Consumer well-being
                                   *Well-being tourism
                                   *Food, nutrition and well-being
 Ohjaus ja viestintä               Working during the study unit is based on interaction and cooperation. Most important
                                   ommunication channel is Optima.
 Arviointikriteerit ja             Excellent 5
 arviointimenetelmät               •    Apply professional concepts expertly.
                                   •    Comply with occupational safety instructions responsibly and independently.
                                   •    Justify activities using research knowledge.
                                   •    Work independently and take initiatives in line with objectives. Operations are
                                   often flexible, systematic, development-oriented, creative and active.
                                   •    Select the appropriate techniques and models for activities, and justify the choices.
                                   •    Act in customer-oriented ways and according to the situation.
                                   •    Promote group activities.
                                   •    Able to critically apply ethical principles in the subject field in one's conduct and
                                   tasks.

                                   Good 3-4
                                   •  Apply professional concepts systematically.
                                   •  Apply occupational safety instructions in their activities.

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                                    •    Justify, compare and analyse their activities using general guidelines.
                                    •    Able to cope independently in different tasks in each operating environment.
                                    •    Apply acquired techniques and models diversely.
                                    •    Act professionally in customer situations.
                                    •    Work in a group in line with objectives.
                                    •    Justify their activities in accordance with ethical principles.

                                    Satisfactory 1-2:
                                    •    Apply most important/individual and appropriate professional concepts, and
                                    indicate their familiarity with the knowledge base.
                                     •    Act safely, although activities are often schematic/ experimental/ fumbling/
                                    self-involved.
                                    •    Comply with rules and instructions, and justify their activities using provided
                                    instructions.
                                    •    Act appropriately under guidance.
                                    •    Use acquired techniques and models.
                                    •    Take customers into account in their actions.
                                    •    Act as group members.
                                    •    Act in accordance with ethical principles
 Projekti/hanke (nimi)              Wellness in Service Sector: Institutional households (myyntinimi...), Nuuksio
                                    URBAN Parks

Oppimistapahtumat
 Pvm             Klo     H   Aihe              Sisältö                                        Tila              Opettajat
 02.11.2010      9-16    7   introduction,
                             orientation
 03.11.2010      13-16   3   intercultural
                             management
 09.11.2010      9-16    7   wellness,
                             customer
                             behavior
 16.11.2010      9-16    7   wellness in       Vesa A. Heikkinen guest lecturer
                             hospitality
                             business
 23.11.2010      9-16    7   food, nutrition
                             and
                             well-being
 07.12.2010      9-16    7   analysing
                             interviews,
                             reporting
 14.12.2010      9-16    7   workshop,
                             feedback
 30.11.2010      9-16    7   interviews,
                             collecting
                             feedback




SoleOPS 3.5.5 Opetustarjonta © 2005-2016 Solenovo Oy