Creating Innovation through Service Design (A0132), 10 cr

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Implementation plan Finished



 Study unit                              Creating Innovation through Service Design (A0132), 10.0
 Implementation                          NIA1211: 1/2012-2013 (27.08.2012 - 21.12.2012)
 Type                                    DEEPENING PROFESSIONAL COMPETENCE (A031)
 Groups                                  Primary: NIA10SN Others :
 Involved in the project
 Lecturers
 Number of participants                  Minimum: Maximum:
 Enrolment period                        21.05.2012 08:00 - 03.06.2012
 Main timing for implementation
 Applicabililty                          For exchange students: Yes For elective studies: Yes Open UAS student:
                                         No Suitable for virtual UAS: Yes

 Teachers                                De Arruda Camara Antonius (Teacher in charge), Kaartti Virpi (Other teacher), Mantere
                                         Päivi (Other teacher), Matvejeff Pekka (Other teacher), Nisula Janne-Valtteri (Other
                                         teacher), Takala Jouni (Other teacher)
 Campus                                  Laurea Leppävaara
 Main location for implementation
 Implementation method                   Optima realization/student group, Other method of implementation,
                                         Project/venture/R&D Language: English Virtuality: 2 cr Integration of R&D: 5 cr
 Implementation class
 Focus areas
 Evaluation at the latest                21.01.2013 Storing of graded material ends.: 21.12.2013
 Exam days

 Having completed the study unit the     • carry out an innovation project applying the newest existing knowledge and service
 student is able to                      innovation and design methods

                                         • carry out creative problem solving and development of working methods

                                         • know the prerequisites for profitable and customer-oriented operations

                                         • work in a diversified project




 Previous studies                        Developing ICT Systems or equivalent knowledge.

Learning events
 Date               o'clock/at h   Subject          Content                                      Status             Teachers
                    9-12           Course
                                   Introduction
                                   and
                                   orientation
                    9-16           Project          Choosing the project teams
                                   presentations
                    9-16           Service
                                   innovation
                                   and design
                                   process
                    9-16           Understanding    Observation diaries, customer journey,


SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy
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Implementation plan Finished



                           SID             blueprint etc.
              9-16         Team work       Gathering information and analysing
              9-16         Team work       Gathering information and analysing
              9-16         Idea
                           generation
                           and filtering
              9-16         Team work       Idea generation and filtering cont.
              9-16         Service         Explaining and visualizing
                           Design
              9-16         Team work       Explaining and visualizing development
                                           idea
              9-16         Service         Creating concept draft
                           design
                           concept
              9-16         Team work       Report writing
              9-16         Team work       Preparing presentation
              9-16         Presentations
              9-12         Study unit
                           feedback and
                           discussion




SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy