Service Design in Digital Contex (A9401), 10 cr

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Implementation plan Finished



 Study unit                            Service Design in Digital Contex (A9401), 10.0
 Implementation                        HYA21511: 1/2015-2016 (03.09.2015 - 11.02.2016)
 Type                                  ADVANCED COMPETENTES IN SERVICE INNOVATION AND DESIGN (A864)
 Groups                                Primary: HYA215SJ Others :
 Involved in the project
 Lecturers
 Number of participants                Minimum: 12 Maximum: 35
 Enrolment period                      18.05.2015 08:00 - 31.05.2015
 Main timing for implementation
 Applicabililty                        For exchange students: No For elective studies: No Open UAS student: No Suitable
                                       for virtual UAS: No

 Teachers                              De Arruda Camara Antonius (Other teacher), Wendland Melanie (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation
 Implementation method                 Optima realization/student group, Project/venture/R&D Language: English Virtuality:
                                       0 cr Integration of R&D: 7 cr
 Implementation class                  LbD based on local project or development task
 Focus areas
 Evaluation at the latest              23.01.2016 Storing of graded material ends.: 23.12.2016
 Exam days

 Having completed the study unit the   The students will be able to:
 student is able to                    ●      use service design skills in designing digital concepts
                                       ●      analyse clients digital strategy in the service design perspective
                                       ●      work with co-workers and clients in co-creative digital service projects
                                       ●      manage digital service design projects
                                       ●      build digital prototypes
                                       ●      learn basics of interaction design
                                       ●      evaluate applicability of digital platforms which convey the service
 Previous studies
 Previous studies, more information    Service design process and methods.Students planning to enrol to this course should be
                                       willing to learn and use tools for creating digital prototypes of service concepts (ex:
                                       Axure).
 Learning objectives                   During this course students will learn how to apply service design methods and tools in
                                       the development of digital service concepts. During the process students will learn how
                                       to model digital service concepts and how to create digital prototypes using appropriate
                                       tools.
 Contents                              ●      Service design in a digital context
                                       ●      Modelling of digital services
                                       ●      Creation of digital prototypes with Axure




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