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Placement for Customer Work (G8264), 15 cr

Implementation plan (PDF), 1 page

Implementation
SWG1421
Semester
2/2014-2015
Dates
7 Jan 2015–19 Jun 2015
Type
WORKING WITH CUSTOMERS IN SOCIAL SERVICES (G115)
Group
SWG214SN
Campus
Laurea Otaniemi
Language of instruction
English
Teachers
Ukkola Hillevi (Teacher in charge), Nordlund-Knuutila Anu (Other teacher)
Lecturers
Hillevi Ukkola, Anu Nordlund- Knuutila
Status
Being edited
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Implementation plan Being edited



 Study unit                            Placement for Customer Work (G8264), 15.0
 Implementation                        SWG1421: 2/2014-2015 (07.01.2015 - 19.06.2015)
 Type                                  WORKING WITH CUSTOMERS IN SOCIAL SERVICES (G115)
 Groups                                Primary: SWG214SN Others :
 Involved in the project
 Lecturers                             Hillevi Ukkola, Anu Nordlund- Knuutila
 Number of participants                Minimum: Maximum:
 Enrolment period                      01.12.2014 08:00 - 07.12.2014
 Main timing for implementation
 Applicabililty                        For exchange students: Yes For elective studies: No Open UAS student:
                                       Yes Suitable for virtual UAS: No

 Teachers                              Ukkola Hillevi (Teacher in charge), Nordlund-Knuutila Anu (Other teacher)
 Campus                                Laurea Otaniemi
 Main location for implementation
 Implementation method                 Other method of implementation Language: English Virtuality: 0 cr Integration of
                                       R&D: 5 cr
 Implementation class
 Focus areas                           Expertise in nursing and coping at home
 Evaluation at the latest              19.07.2015 Storing of graded material ends.: 19.06.2016
 Exam days

 Having completed the study unit the   The student is able to
 student is able to                    ●      encounter various customers and customer groups.
                                       ●      establish a customer-oriented interactive relationship.
                                       ●      perceive the basic task of the work community and the organisation.
                                       ●      play an active and responsible part in the activities of the work community.
                                       ●      set goals for their own professional learning outcomes and assess their
                                              professional growth.
                                       ●      act according tothe ethical principles of the social care sector.
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