New service development and innovative service systems (01036), 5 op

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Implementation plan Finished



 Study unit                            New service development and innovative service systems (01036), 5.0
 Implementation                        HYA1221: 1/2012-2013 (06.09.2012 - 31.07.2013)
 Type                                  VALUE CREATING COMPETENCES (0318)
 Groups                                Primary: HYA212SJ Others :
 Involved in the project
 Lecturers                             Katri Ojasalo, Leena Alakoski, guest lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      21.05.2012 08:00 - 03.06.2012
 Main timing for implementation
 Applicabililty                        For exchange students: Yes For elective studies: No Open UAS student:
                                       No Suitable for virtual UAS: Yes

 Teachers                              Ojasalo Katri (Teacher in charge), Alakoski Leena (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation
 Implementation method                 Other method of implementation, Project/venture/R&D, Web/virtual Language:
                                       English Virtuality: 2 cr Integration of R&D: 3 cr
 Implementation class
 Focus areas
 Evaluation at the latest              31.08.2013 Storing of graded material ends.: 31.07.2014
 Exam days

 Having completed the study unit the   • develop service logic into a business
 student is able to
                                       • develop and model innovative service systems, concepts and processes

                                       • evaluate and improve an organisation’s service development processes
 Previous studies




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