Business Management in the Hospitality Field (A0196), 5 op

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 Opintojakso                       Business Management in the Hospitality Field (A0196), 5.0
 Toteutus                          MHA1312: 1/2013-2014 (26.08.2013 - 20.12.2013)
 Tyyppi                            AMMATILLISEN OSAAMISEN MUODOSTUMINEN (A012)
 Ryhmät                            Ensisijainen: MHA12SN Muut:
 Projektissa mukana
 Luennoitsijat                     Alan osaajia (Kongressi-, Hotelli-, - ja Myyntitoiminnoista)
 Osallistujamäärät                 Minimi: Maksimi:
 Ilmoittautumisaika                20.05.2013 08:00 - 02.06.2013
 Pääsääntöinen toteutusajankohta
 Soveltuvuus                       Vaihto-opiskelijoille: Kyllä Vapaasti valittaviin: Ei Avoimen opisk: Ei Soveltuu
                                   virtuaali-AMK:n opintoihin: Kyllä

 Opettajat                         Ligthart Ruusa (Vastuuopettaja)
 Kampus                            Laurea Leppävaara
 Pääsääntöinen toteutuspaikka
 Toteutustapa                      Muu toteutustapa, Optimatoteutus/opiskelijaryhmä, Projekti/Hanke/T&K Kieli:
                                   englanti Virtuaalisuus: 3 op T&k-integraatio: 2 op
 Toteutusluokka
 Painoalat
 Arviointi viimeistään             01.01.2014 Suoritusmateriaalin arkistointi päättyy: 21.12.2014
 Tenttipäivät

 Opintojakson suoritettuaan        *plan and manage hotel, congress, catering, event services and sales office functions in a
 opiskelija osaa                   profitable and customer-oriented manner
                                   *apply various measurement methods to assess the productivity and efficiency of
                                   business operations
 Edeltävät opinnot
 Osaamistavoitteet                 To understand what mangers are doing What skills are needed in hospitality
                                    management Get to know real life hospitality organisations and they management roles
                                   Understand different approaches to hospitality management Know the working life in
                                   one’s subject field and is able to create personal contacts in working life Know the
                                   principles of organizational management and leadership and has abilities for supervision
                                   tasks
 Keskeinen sisältö                 To understand what mangers are doing What skills are needed in hospitality
                                   management Get to know real life hospitality organisations and they management roles
                                   Understand different approaches to hospitality management Know the working life in
                                   one’s subject field and is able to create personal contacts in working life Know the
                                   principles of organizational management and leadership and has abilities for supervision
                                   tasks
 Oppimateriaali                    Barrows, Clayton W. & Powers T: Introduction to management in the Hospitality
                                   Industry & List of sources to be given in class during the course
 Arviointikriteerit ja             Laurea's Criteria in Evaluation
 arviointimenetelmät
 Projekti/hanke (nimi)              Get to know Helsinki international hospitality field
 Käytettävät T&K menetelmät         Study visits and visiting lectures from hospitality fields
 Opiskelijan työmäärän             Lessons ca. 40 hours Group Work & Report ca. 50 hours Student's individual work ca.
 jakautuminen                      45 hours Totally 135 hours = 5 Cr.
 Muut toteutusjärjestelyt          Notice that there will be changes in the programme. Final programme will be introduced
                                   during first contact lesson!



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Oppimistapahtumat
 Pvm          Klo     H    Aihe             Sisältö                                      Tila   Opettajat
                           Introduction     What is management in the hospitality
                           to the course    field? Notice that there will be changes
                                            in the programme. Final programme
                                            will be introduced during first contact
                                            lesson on Monday 2.9.2013!
                           The              Lecture
                           Management
                           Of Service
                           Operation
                           Visiting         First part of the lesson we will have
                           Lecturer         visiting lecturer and second part work
                           Folke West       shop
                           and Work
                           shop with
                           tourism
                           degree
                           students from
                           Laurea
                           Kerava
                           Service          First part of the lesson is lecture and
                           Failure and      second part will guide you how to find
                           Recovery and     suitable references to your report
                           How to find
                           relevant
                           references to
                           report
                           Multicultural    Merja Pollok, business director, Finnovate
                           Management
                                            More information is updated later
                           Management       Visiting Lecturer Kati Kosonen,
                           of hotel,        Marketing manager from Paasitorni
                           congress and
                           catering
                           Independent      Ruusa is having a holiday
                           work, no
                           contact lesson
                           Work Shop        This lesson will give you idea how to
                                            develop your written work and what
                                            means academic writing.
                           Lecture          Revenue Management, Timo Lammi,
                                            Finnair
                           Work Shop         Finalising Learning DiaryFinding suitable
                                            books and articles, writing and editing
                                            reportReturn Date for learning diary is on
                                            this week latest on Friday 15.11.2013.
                           Lecture          Visiting lecturer former Laurea student
                                            Antti Seppinen, Excutive Director
                                            (CEO)Topic: My career after Laurea and
                                            how is it to be young director in working
                                            field

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                           Study Visit,     Different management positions in hotel
                           Paasitorni and   and congress businessAddress:
                           Scandic Paasi    Paasivuorenkatu 5 A (Helsinki,
                                            Hakaniemi)https://maps.google.fi/?ie=UTF8&hq=&hnear=Tammip%C3%A4%C3%A4
                                            will happen in two groups. First group will
                                            have visit at 13:00 - 14:00, second group
                                            14:00-15:00.
                           Work Shop        Finalising group reportDedline for group
                                            report is on 3.12.2013 at 9am.
                           Feedback         All groups need to book a time from
                           discussion       Optima. In order to recieve grade feeback
                                            meeting is essential.
                           Feedback         All groups need to book a time from
                           discussion       Optima. In order to recive grade feedback
                                            meeting is essential.




SoleOPS 3.5.5 Opetustarjonta © 2005-2016 Solenovo Oy