Developing Service Systems (A9298), 10 op

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Implementation plan Finished



 Study unit                            Developing Service Systems (A9298), 10.0
 Implementation                        MEA1711: 1/2017-2018 (28.08.2017 - 22.12.2017)
 Type                                  SERVICE INNOVATION DEVELOPER (A861)
 Groups                                Primary: MEA216SN Others :
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      15.05.2017 08:00 - 31.05.2017
 Main timing for implementation        On working days during daytime
 Applicabililty                        For exchange students: No For elective studies: No Open UAS student: No Suitable
                                       for virtual UAS: Yes

 Teachers                              Antinluoma Sirkka (Other teacher), Jääskeläinen Sari (Other teacher), Pääskyvuori
                                       Marjo (Other teacher), Vakkuri Miia (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation      At the campus
 Implementation method                 Optima realization/student group, Other method of implementation Language:
                                       English Virtuality: 4 cr Integration of R&D: 2 cr
 Implementation class
 Focus areas                           Service business, Student entrepreneurship
 Evaluation at the latest              22.01.2018 Storing of graded material ends.: 22.12.2018
 Exam days

 Having completed the study unit the   The student is able to
 student is able to
                                       ●      develop service processes as a part of a service system
                                       ●      evaluate and develop service production
                                       ●      plan and develop customer-oriented services
                                       ●      act as a superior in service production

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