Developing Service Systems (A9298), 10 op

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Implementation plan Missing



 Study unit                            Developing Service Systems (A9298), 10.0
 Implementation                        MEA1811: 1/2018-2019 (28.08.2018 - 21.12.2018)
 Type                                  SERVICE INNOVATION DEVELOPER (A861)
 Groups                                Primary: MEA217SN Others :
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      12.04.2018 08:00 - 11.04.2018
 Main timing for implementation
 Applicabililty                        For exchange students: No For elective studies: No Open UAS student: No Suitable
                                       for virtual UAS: No

 Teachers                              Antinluoma Sirkka (Teacher in charge), Jääskeläinen Sari (Other teacher), Vakkuri Miia
                                       (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation
 Implementation method                 Language: English Virtuality: cr Integration of R&D: cr
 Implementation class
 Focus areas
 Evaluation at the latest              21.01.2019 Storing of graded material ends.: 21.12.2019
 Exam days

 Having completed the study unit the   The student is able to
 student is able to
                                       ●      develop service processes as a part of a service system
                                       ●      evaluate and develop service production
                                       ●      plan and develop customer-oriented services
                                       ●      act as a superior in service production

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