B2B Customer Relations & Sales Management (F7101), 5 op
Toteutussuunnitelma (PDF), 1 sivu
- Toteutus
- CCF1521
- Lukukausi
- 2/2015-2016
- Ajankohta
- 14.1.2016–17.3.2016
- Tyyppi
- DIGITAL BUSINESS (F040)
- Ryhmä
- CCF15SY
- Kampus
- Laurea Lohja
- Opetuskieli
- englanti
- Opettajat
- Jussila Annukka (Teacher in charge), Kyttä Janika (Other teacher), Mononen Asko (Other teacher)
- Tila
- Valmis
Näytä tekstiversio
1/1
Implementation plan Finished
Study unit B2B Customer Relations & Sales Management (F7101), 5.0
Implementation CCF1521: 2/2015-2016 (14.01.2016 - 17.03.2016)
Type DIGITAL BUSINESS (F040)
Groups Primary: CCF15SY Others :
Involved in the project
Lecturers
Number of participants Minimum: Maximum:
Enrolment period 30.11.2015 08:00 - 07.12.2015
Main timing for implementation
Applicabililty For exchange students: Yes For elective studies: Yes Open UAS student:
No Suitable for virtual UAS: No
Teachers Jussila Annukka (Teacher in charge), Kyttä Janika (Other teacher), Mononen Asko
(Other teacher)
Campus Laurea Lohja
Main location for implementation
Implementation method Optima realization/student group, Project/venture/R&D Language: English Virtuality:
0 cr Integration of R&D: 5 cr
Implementation class
Focus areas Service business
Evaluation at the latest 17.04.2016 Storing of graded material ends.: 23.06.2017
Exam days
Having completed the study unit the The student is able to:
student is able to ● define customer lifecycle value
● create a customer strategy
● segment the customers
● create processes for managing customer relationships
● use the sales management tools and methods
Previous studies
SoleOPS 3.5.5 Study offer © 2005-2016 Solenovo Oy