Professional Communication in English (R0023), 5 op

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Implementation plan Finished



 Study unit                            Professional Communication in English (R0023), 5.0
 Implementation                        NIA1621: 2/2016-2017 (23.01.2017 - 08.05.2017)
 Type                                  COMPETENCE IN ICT (A858)
 Groups                                Primary: NIA216SN Others :
 Involved in the project
 Lecturers                             Sebastian King
 Number of participants                Minimum: Maximum:
 Enrolment period                      28.11.2016 08:00 - 09.12.2016
 Main timing for implementation        On working days during daytime
 Applicabililty                        For exchange students: No For elective studies: No Open UAS student:
                                       Yes Suitable for virtual UAS: No

 Teachers                              King Sebastian (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation      At the campus
 Implementation method                 Optima realization/student group Language: English Virtuality: 0 cr Integration of
                                       R&D: 0 cr
 Implementation class
 Focus areas                           Service business
 Evaluation at the latest              07.06.2017 Storing of graded material ends.: 20.06.2018
 Exam days

 Having completed the study unit the   The student is able to
 student is able to                    ●      communicate as a professional in field-specific tasks and in intercultural contexts
                                       ●      speak and write in English with an understanding of the appropriate style and
                                              register
                                       ●      identify personal communication needs and develop realistic strategies for
                                              improvement
 Previous studies
 Learning objectives                   ●      to understand and practise and spoken and written communication skills for
                                              professional purposes
                                       ●      to consolidate knowledge of business and field-related terminology
                                       ●      to develop an understanding of the principles of interpersonal and organisational
                                              communication
 Contents                              The study unit will include work on the following themes:
                                       ●      Interpersonal and organisational communication in multicultural contexts
                                       ●      Theory and practice of effective spoken communication in presentations and
                                              pitches, discussions and debates, meetings and negotiations, customer service
                                              encounters
                                       ●      Written communication for professional purposes in emails, reports and memos
                                       ●      Review of business and field-related vocabulary
 Study material                        Useful reference books for the course available in Leppävaara library include:
                                       ●      Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition.
                                              London: Pearson.
                                       ●      Goodall, H., Goodall, S. & Schiefelbein, J. 2010. Business and professional
                                              communication in the global workplace. 3rd edition. Boston, MA: Wadsworth.
                                       ●      Hartley, P. & Bruckmann, C. 2002. Business communication. London:
                                              Routledge.
                                       ●      Munter, M. 2012. Guide to managerial communication: effective business writing
                                              and speaking. 9th edition. Boston: Prentice Hall.
 Other arrangements                    Classroom sessions will be on Monday afternoons from 12.30 - 15.

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