Professional Communication in English (R0023), 5 cr

Implementation: NIA1621
Semester: 2/2016-2017
Dates: 23 Jan 2017–8 May 2017
Type: COMPETENCE IN ICT (A858)
Group: NIA216SN
Campus: Laurea Leppävaara
Language of instruction: English
Teachers: King Sebastian (Other teacher)
Lecturers: Sebastian King
Status: Ready

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Implementation plan Finished

Study unit Professional Communication in English (R0023), 5.0
Implementation NIA1621: 2/2016-2017 (23.01.2017 - 08.05.2017)
Type COMPETENCE IN ICT (A858)
Groups Primary: NIA216SN Others :
Involved in the project
Lecturers Sebastian King
Number of participants Minimum: Maximum:
Enrolment period 28.11.2016 08:00 - 09.12.2016
Main timing for implementation On working days during daytime
Applicabililty For exchange students: No For elective studies: No Open UAS student:
Yes Suitable for virtual UAS: No

Teachers King Sebastian (Other teacher)
Campus Laurea Leppävaara
Main location for implementation At the campus
Implementation method Optima realization/student group Language: English Virtuality: 0 cr Integration of
R&D: 0 cr
Implementation class
Focus areas Service business
Evaluation at the latest 07.06.2017 Storing of graded material ends.: 20.06.2018
Exam days

Having completed the study unit the The student is able to
student is able to ● communicate as a professional in field-specific tasks and in intercultural contexts
● speak and write in English with an understanding of the appropriate style and
register
● identify personal communication needs and develop realistic strategies for
improvement
Previous studies
Learning objectives ● to understand and practise and spoken and written communication skills for
professional purposes
● to consolidate knowledge of business and field-related terminology
● to develop an understanding of the principles of interpersonal and organisational
communication
Contents The study unit will include work on the following themes:
● Interpersonal and organisational communication in multicultural contexts
● Theory and practice of effective spoken communication in presentations and
pitches, discussions and debates, meetings and negotiations, customer service
encounters
● Written communication for professional purposes in emails, reports and memos
● Review of business and field-related vocabulary
Study material Useful reference books for the course available in Leppävaara library include:
● Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition.
London: Pearson.
● Goodall, H., Goodall, S. & Schiefelbein, J. 2010. Business and professional
communication in the global workplace. 3rd edition. Boston, MA: Wadsworth.
● Hartley, P. & Bruckmann, C. 2002. Business communication. London:
Routledge.
● Munter, M. 2012. Guide to managerial communication: effective business writing
and speaking. 9th edition. Boston: Prentice Hall.
Other arrangements Classroom sessions will be on Monday afternoons from 12.30 - 15.