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Intercultural Approach to Design Thinking (A9269), 10 cr

Implementation plan (PDF), 3 pages

Implementation
MLA1412
Semester
1/2014-2015, 2/2014-2015
Dates
22 Sep 2014–30 Jan 2015
Type
JOUSTAVA ASIAKASPALVELIJA (A825)
Group
MLA214SN
Campus
Laurea Leppävaara
Language of instruction
English
Teachers
Henriksson Kristina (Vastuuopettaja), Mantere Päivi (Muu opettaja)
Status
Ready
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 Opintojakso                           Intercultural Approach to Design Thinking (A9269), 10.0
 Toteutus                              MLA1412: 1/2014-2015 , MLA1412: 2/2014-2015 (22.09.2014 - 30.01.2015)
 Tyyppi                                JOUSTAVA ASIAKASPALVELIJA (A825)
 Ryhmät                                Ensisijainen: MLA214SN Muut:
 Projektissa mukana
 Luennoitsijat
 Osallistujamäärät                     Minimi: Maksimi:
 Ilmoittautumisaika                    25.08.2014 08:00 - 29.08.2014
 Pääsääntöinen toteutusajankohta       Opiskelijan oman aikataulun mukaan
 Soveltuvuus                           Vaihto-opiskelijoille: Ei Vapaasti valittaviin: Ei Avoimen opisk: Ei Soveltuu
                                       virtuaali-AMK:n opintoihin: Kyllä

 Opettajat                             Henriksson Kristina (Vastuuopettaja), Mantere Päivi (Muu opettaja)
 Kampus                                Laurea Leppävaara
 Pääsääntöinen toteutuspaikka          Virtuaalisesti
 Toteutustapa                          Muu toteutustapa, Optimatoteutus/opiskelijaryhmä, Projekti/Hanke/T&K,
                                       Verkko/virtuaali Kieli: englanti Virtuaalisuus: 9 op T&k-integraatio: 5 op
 Toteutusluokka                        Paikalliseen hankkeeseen/projektiin/kehittämistehtävään perustuva LbD
 Painoalat                             Palveluliiketoiminta
 Arviointi viimeistään                 28.02.2015 Suoritusmateriaalin arkistointi päättyy: 23.12.2015
 Tenttipäivät

 Opintojakson suoritettuaan            The student is able to
 opiskelija osaa                       ●      communicate in English in a professional way in his/her own field of study
                                       ●      apply intercultural management into practice
                                       ●      apply intercultural theories into practice
                                       ●      plan and develop services by applying service design thinking
 Edeltävät opinnot
 Osaamistavoitteet                     The student´s compulsory 5 ECTS of English language studies are integrated in this
                                       entity
 Projekti/hanke (nimi)                 Nuuksio TaikaCo-operation with a tourism company in order to produce material for
                                       marketing

Oppimistapahtumat
 Pvm             Klo     H      Aihe             Sisältö                                      Tila              Opettajat
                                                 This online implementation will start
                                                 week 39 and will last until
                                                 January/February 2015More specific
                                                 information will be available before study
                                                 unit begins;The learning events page is
                                                 still under construction.
 15.09.2014                     preassignment    Preassignment by email or through
                                                 optimaCultural book; see tasks document
                                                 for specification in Optima
 24.09.2014      9-12                            Study unit begins in class!                  Class 9-12
 29.09.2014                                      Customer Journey theoretical background:     Virtual
                                                 online module; deadline of summary in
                                                 Optima
 01.10.2014                     deadline         Deadline to read the cultural theory book
                                Online           View the Intercultural theories prezis,


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                                             videos in Optima
 07.10.2014                  Online          Online presentations and discussions
                             discussion      regarding your findings of the cultural
                                             theory books in Optima, during 1-7
                                             October
 14.10.2014   10.30-15.00                    Orientation to your projectsDesign           Class
                                             thinking
 15.10.2014   9-16           Guest           Intensive sessions on ICM and BW             Class
                             lecturers
 17.10.2014                                  Project plan deadline 17 Oct at 23.59        Virtual
                                             hrsPeer evaluation 21 Oct at 23.59
                                             hrsOptima return box
 22.10.2014   9.00-12                        Video editing workshop;guidance              COMPUTER
                                                                                          CLASSROOM
                                                                                          204
 26.10.2014                  Late delivery
                             for Customer
                             journey and
                             Cultural book
                             discussion
 29.10.2014   9-12           joint session   SID-thinking; methods; visiting lecturer     Class 9-12
                             w/other group
 07.11.2014                  deadline        Customer Journey in practice during 1-7
                                             Nov;video footage of process (see tasks
                                             document in Optima) and methodology
                                             deadline 7 Nov 23.59 hrs
 11.11.2014                                  Teamwork
 12.11.2014              3   Visual          9-12 Visual thinking13-16 project            CLASSROOM
                             thinking        work:Compulsory guidance sessions as
                             /Hanne          follows:Team 2: at 14.45 hrsTeam 3 at
                             Eskelinen       15.00 hrsTeam 4 at 15.15 hrsTeam 5 at
                                             15.30 hrs
 15.11.2014   9-12       3   deadline        Innovation and ideation video to be
                                             returned in Optima not later than 15 Nov
                                             at 23.59 hrsDesign thinking in practice
 24.11.2014                  deadline        Visualising your results; storyboard video
                                             in Optima on 24 Nov at 23.59 hrs the
                                             latest
 26.11.2014   11-12.30                       ****Optional guidance Beat Corner
                                             1Dropin
 05.12.2014                  deadline        visit to client during 1-5 Dec; filtering
                                             final solutions; memo of visit in teamblog
 12.01.2015                  deadline        deadline portfolio at 23.59 hrsa) return
                                             box in Optimab) printed version and on
                                             flashdrive to be given by you to your
                                             client at the presentations
 10.12.2014   8.30-10        Guidance        - update your team folder (all               class
                                             documents you have produced so far by
                                             Sunday 7th December)- Guidance
                                             session together with all teams on
                                             Wednesday 10th December 8.30-10 in


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                                           classroom 255- presenting results
                                           Wednesday 17th December 10-12 in
                                           classroom 255- presenting final results
                                           to your client during week 2,3 or 4.
                                           Please, contact your client and arrange the
                                           presentation with him/her and your team
                                           (with all teams simultaneously who are
                                           working with the same client). Make a
                                           video of the presentation session including
                                           the feedback from your client and store it
                                           in your Optima. You can ask the other
                                           teams to shoot the video of your
                                           presentation;- writing an essay on
                                           Thursday 15th January (10-12 classroom
                                           255)In case of BarLaurea shift you have
                                           possibility to write the essay in the general
                                           exam day (Thursday 22.1, please enroll in
                                           Live)
 17.12.2014   10-12        presentations   Presentations in class.
                           presentations   presenting final results to your client         week2,3, or 4
                           to clients      during week 2,3 or 4. Please, contact your
                                           client and arrange the presentation with
                                           him/her and your team (with all teams
                                           simultaneously who are working with the
                                           same client). Make a video of the
                                           presentation session including the
                                           feedback from your client and store it in
                                           your Optima. You can ask the other teams
                                           to shoot the video of your presentation
 15.01.2015   9-12         Nuuksio         Nuuksio presentations 9-10writing an            255
                           presentations   essay in class. Retake 22.01. remember to
                           and essay in    enroll in Live for the retake if you cannot
                           class           make it on 15.01.




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