Toteutussuunnitelma
2014
Matkailu-, ravitsemis- ja talousala
Laurea Leppävaara
Ammattikorkeakoulututkintoon johtava koulutus
Implementation plan
2014
Tourism, Catering and Domestic Services
Laurea Leppävaara
Bachelor's degree programmes
Toteutussuunnitelma · Palveluliiketoiminnan koulutus (MLA), Laurea Leppävaara · Ryhmä MLA214SN · Lukukausi 1/2014-2015, 2/2014-2015
Intercultural Approach to Design Thinking (A9269), 10 op
Implementation plan · Degree Programme in Hospitality Management (MLA), Laurea Leppävaara · Group MLA214SN · Semester 1/2014-2015, 2/2014-2015
Intercultural Approach to Design Thinking (A9269), 10 cr
Intercultural Approach to Design Thinking (A9269), 10 op
Toteutussuunnitelma (PDF), 3 sivua
- Toteutus
- MLA1412
- Lukukausi
- 1/2014-2015, 2/2014-2015
- Ajankohta
- 22.9.2014–30.1.2015
- Tyyppi
- JOUSTAVA ASIAKASPALVELIJA (A825)
- Ryhmä
- MLA214SN
- Kampus
- Laurea Leppävaara
- Opetuskieli
- englanti
- Opettajat
- Henriksson Kristina (Vastuuopettaja), Mantere Päivi (Muu opettaja)
- Tila
- Valmis
Näytä tekstiversio
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TOTEUTUSSUUNNITELMA Valmis
Opintojakso Intercultural Approach to Design Thinking (A9269), 10.0
Toteutus MLA1412: 1/2014-2015 , MLA1412: 2/2014-2015 (22.09.2014 - 30.01.2015)
Tyyppi JOUSTAVA ASIAKASPALVELIJA (A825)
Ryhmät Ensisijainen: MLA214SN Muut:
Projektissa mukana
Luennoitsijat
Osallistujamäärät Minimi: Maksimi:
Ilmoittautumisaika 25.08.2014 08:00 - 29.08.2014
Pääsääntöinen toteutusajankohta Opiskelijan oman aikataulun mukaan
Soveltuvuus Vaihto-opiskelijoille: Ei Vapaasti valittaviin: Ei Avoimen opisk: Ei Soveltuu
virtuaali-AMK:n opintoihin: Kyllä
Opettajat Henriksson Kristina (Vastuuopettaja), Mantere Päivi (Muu opettaja)
Kampus Laurea Leppävaara
Pääsääntöinen toteutuspaikka Virtuaalisesti
Toteutustapa Muu toteutustapa, Optimatoteutus/opiskelijaryhmä, Projekti/Hanke/T&K,
Verkko/virtuaali Kieli: englanti Virtuaalisuus: 9 op T&k-integraatio: 5 op
Toteutusluokka Paikalliseen hankkeeseen/projektiin/kehittämistehtävään perustuva LbD
Painoalat Palveluliiketoiminta
Arviointi viimeistään 28.02.2015 Suoritusmateriaalin arkistointi päättyy: 23.12.2015
Tenttipäivät
Opintojakson suoritettuaan The student is able to
opiskelija osaa ● communicate in English in a professional way in his/her own field of study
● apply intercultural management into practice
● apply intercultural theories into practice
● plan and develop services by applying service design thinking
Edeltävät opinnot
Osaamistavoitteet The student´s compulsory 5 ECTS of English language studies are integrated in this
entity
Projekti/hanke (nimi) Nuuksio TaikaCo-operation with a tourism company in order to produce material for
marketing
Oppimistapahtumat
Pvm Klo H Aihe Sisältö Tila Opettajat
This online implementation will start
week 39 and will last until
January/February 2015More specific
information will be available before study
unit begins;The learning events page is
still under construction.
15.09.2014 preassignment Preassignment by email or through
optimaCultural book; see tasks document
for specification in Optima
24.09.2014 9-12 Study unit begins in class! Class 9-12
29.09.2014 Customer Journey theoretical background: Virtual
online module; deadline of summary in
Optima
01.10.2014 deadline Deadline to read the cultural theory book
Online View the Intercultural theories prezis,
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videos in Optima
07.10.2014 Online Online presentations and discussions
discussion regarding your findings of the cultural
theory books in Optima, during 1-7
October
14.10.2014 10.30-15.00 Orientation to your projectsDesign Class
thinking
15.10.2014 9-16 Guest Intensive sessions on ICM and BW Class
lecturers
17.10.2014 Project plan deadline 17 Oct at 23.59 Virtual
hrsPeer evaluation 21 Oct at 23.59
hrsOptima return box
22.10.2014 9.00-12 Video editing workshop;guidance COMPUTER
CLASSROOM
204
26.10.2014 Late delivery
for Customer
journey and
Cultural book
discussion
29.10.2014 9-12 joint session SID-thinking; methods; visiting lecturer Class 9-12
w/other group
07.11.2014 deadline Customer Journey in practice during 1-7
Nov;video footage of process (see tasks
document in Optima) and methodology
deadline 7 Nov 23.59 hrs
11.11.2014 Teamwork
12.11.2014 3 Visual 9-12 Visual thinking13-16 project CLASSROOM
thinking work:Compulsory guidance sessions as
/Hanne follows:Team 2: at 14.45 hrsTeam 3 at
Eskelinen 15.00 hrsTeam 4 at 15.15 hrsTeam 5 at
15.30 hrs
15.11.2014 9-12 3 deadline Innovation and ideation video to be
returned in Optima not later than 15 Nov
at 23.59 hrsDesign thinking in practice
24.11.2014 deadline Visualising your results; storyboard video
in Optima on 24 Nov at 23.59 hrs the
latest
26.11.2014 11-12.30 ****Optional guidance Beat Corner
1Dropin
05.12.2014 deadline visit to client during 1-5 Dec; filtering
final solutions; memo of visit in teamblog
12.01.2015 deadline deadline portfolio at 23.59 hrsa) return
box in Optimab) printed version and on
flashdrive to be given by you to your
client at the presentations
10.12.2014 8.30-10 Guidance - update your team folder (all class
documents you have produced so far by
Sunday 7th December)- Guidance
session together with all teams on
Wednesday 10th December 8.30-10 in
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classroom 255- presenting results
Wednesday 17th December 10-12 in
classroom 255- presenting final results
to your client during week 2,3 or 4.
Please, contact your client and arrange the
presentation with him/her and your team
(with all teams simultaneously who are
working with the same client). Make a
video of the presentation session including
the feedback from your client and store it
in your Optima. You can ask the other
teams to shoot the video of your
presentation;- writing an essay on
Thursday 15th January (10-12 classroom
255)In case of BarLaurea shift you have
possibility to write the essay in the general
exam day (Thursday 22.1, please enroll in
Live)
17.12.2014 10-12 presentations Presentations in class.
presentations presenting final results to your client week2,3, or 4
to clients during week 2,3 or 4. Please, contact your
client and arrange the presentation with
him/her and your team (with all teams
simultaneously who are working with the
same client). Make a video of the
presentation session including the
feedback from your client and store it in
your Optima. You can ask the other teams
to shoot the video of your presentation
15.01.2015 9-12 Nuuksio Nuuksio presentations 9-10writing an 255
presentations essay in class. Retake 22.01. remember to
and essay in enroll in Live for the retake if you cannot
class make it on 15.01.
SoleOPS 3.5.5 Opetustarjonta © 2005-2016 Solenovo Oy