Developing Service Systems (A9298), 10 op

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Implementation plan Finished



 Study unit                            Developing Service Systems (A9298), 10.0
 Implementation                        MEA1611: 1/2016-2017 (29.08.2016 - 23.12.2016)
 Type                                  SERVICE INNOVATION DEVELOPER (A861)
 Groups                                Primary: MEA215SN Others :
 Involved in the project
 Lecturers
 Number of participants                Minimum: Maximum:
 Enrolment period                      16.05.2016 08:00 - 31.05.2016
 Main timing for implementation
 Applicabililty                        For exchange students: No For elective studies: No Open UAS student: No Suitable
                                       for virtual UAS: No

 Teachers                              Antinluoma Sirkka (Other teacher), Jääskeläinen Sari (Other teacher), Vakkuri Miia
                                       (Other teacher)
 Campus                                Laurea Leppävaara
 Main location for implementation
 Implementation method                 Optima realization/student group, Other method of implementation,
                                       Project/venture/R&D Language: English Virtuality: 4 cr Integration of R&D: 6 cr
 Implementation class
 Focus areas                           Service business, Student entrepreneurship
 Evaluation at the latest              23.01.2017 Storing of graded material ends.: 23.12.2017
 Exam days

 Having completed the study unit the   The student is able to
 student is able to
                                       ●      develop service processes as a part of a service system
                                       ●      evaluate and develop service production
                                       ●      plan and develop customer-oriented services
                                       ●      act as a superior in service production

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