11.1.1 INFORMATION AND KNOWLEDGE MANAGEMENT

Knowledge Management is a discipline that takes a comprehensive, systematic approach to the information assets of an organization by identifying, capturing, collecting, organizing, indexing, storing, integrating, retrieving and sharing them. Such assets include (a) the explicit knowledge such as databases, documents, environmental knowledge, policies, procedures and organizational culture; and (b) the tacit knowledge of its employees, their expertise, and their practical work experience. It strives to make the collective knowledge, information and experience of the organization available to individual employees for their use and to motivate them to contribute their knowledge to the collective assets.

Information and Knowledge Management - six courses total 30 ECTS credits - provides competencies in the following areas: intellectual technologies, information technologies, knowledge of information users, uses and needs, knowledge of information-intensive contexts, and knowledge of information processes.

The programme aims to answer the increasing demand for professionals who understand the strategic importance of information and knowledge management

Objectives
The course aims to present a coherent view of knowledge
and knowledge management from multidisciplinary perspectives. Students should gain an appreciation of the sources of knowledge in the organisation. Students will have an opportunity to learn about current views on knowledge management from the organisational viewpoints.

Content
Concept of Knowledge and Knowledge Management/ Knowledge Creation/Knowledge Sharing/Development of Knowledge Management in Organisations

Method
Lectures, case studies, examination

Semester
Term 3

Objectives
The focus of the course is on the processes through which the organization as a system learns and and on the processes that allow the organization to take in, use, develop, and retain knowledge

Content
Tradition and Concepts of Learning Organisation / Individual and Team Learning / Team Work / Innovations in Organisations / Organisational Memory / Latest Models and Theories

Method
Lectures, assignments, case studies, examination

Semester
Term 3

Objectives
The student will learn how to develop an information security policy in an organisation.

Content
Development of Information Security in an Organisation / Defining Key Processes / Defining Requirements of Information Security / Building Information Security for an Organisation / Sub-Areas of Information Security and Developing Them

Method
Lectures, case studies, examination.

Semester
Term 3

Objectives
This course aims to present how the convergence of computing and communications technologies is set to influence the creation, management and use of information on both local and global scale.

Content
Current State of and Theoretical and Practical Issues Connected with Developments in Information Networking / New Integrated Information Services / Wireless and Mobile Technologies

Method
Lectures, assignments, demonstrations, case studies

Semester
Term 4

Objectives
The student will learn how to use technologies for capturing information and knowledge and how new techniques are used for the search and retrieval of information and knowledge. Students will also learn to use technology for data conversion and analysis.

Content
Data Management, Data Warehousing and Data Mining / Decision Support Systems and Group Decision Support Systems / Groupware, Intranet, Portals and Content Management Systems / Document and Product Management Systems / Knowledge-Based and Intelligent Systems / Communications Technologies

Method
Lectures, demonstrations, assignments.

Semester
Term 4

Objectives
On completion of the project student will have shown his/her ability to apply learning, problem solving and analytical skills to real situations and ability to use materials from courses in order to define and clarify approaches to the identified problem for investigation.

Content
Student will have to develop material drawn from the areas covered in courses HT7526 Information Networking and HT7527 Information Technologies in Information and Knowledge Management and apply this to an in-depth investigation of a complex problem. A key part of the project will be your ability to devise or recommend creative and appropriate solutions to the problem.

Method
Project work

Prerequisites
HT7526 Information Networking and
HT7527 Information Technologies in Information and Knowledge Management

Semester
Term 4