12.1.3 HB4503 Consultative Work Methods 2 CR 3 ECTS Credits

Objectives:
The student will get necessary knowledge in order to be able to work as a specialist or consultant in various organisations. He / she develops his / her consultative skills, and can apply them in team work and problem solving situations.

Content:
Consultative working methods / Customer-oriented approach in consulting / Competence areas of a consultant / Consulting process / Types of consulting and their usage / Development of competencies

Method:
Lectures, demonstrations, examination

Prerequisites:
HB1600 Process Approach in Business

Semester:
Term 1