Opinto-opas
2004
Study guide
2004
Opinto-opas · Laurea – opinto-opas 2004–2005
12.1.5 HB5509 Quality Management 3 CR 4.5 ECTS Credits
Study guide · Laurea – Study Guide 2004–2005
12.1.5 HB5509 Quality Management 3 CR 4.5 ECTS Credits
Laurea – Study Guide 2004–2005
12.1.5 HB5509 Quality Management 3 CR 4.5 ECTS Credits
Objectives:
The student will form an understanding of different quality systems, of common quality management models and instruments and of developing a quality system.
Content:
Definition of Quality / Quality as Competitive Factor /Quality Control / Quality Assurance / Total Quality Management (TQM) / ISO 9000 /Criteria for Quality Awards / Planning, Implementation and Maintenance of Quality System / Quality Manual / Auditing and Quality Certification
Method:
Lectures, assignment, examination
Semester:
Term 1