14.4.4.1 SW 2200 Professional Communication 2 CR / 3 ECTS Credits

Objective and content:
The student
- learns how to meet with clients of different ages and from various backgrounds.
- gains an understanding of the different aspects affecting the professional interaction.
- develops a client-based working style.
- learns to work in multidisciplinary work-teams.
- understands theories on interaction processes, as well as the basics of interpersonal communication
- becomes familiar with the basic techniques of professional interviewing (active listening skills, open-ended questions, conclusions).