9.1.3 HB4503 Consultative Work Methods (3 ECTS Credits)

Objectives
The student will get necessary knowledge in order to be able to work as a specialist or consultant in various organisations. He/she develops his/her consultative skills, and can apply them in team work and problem solving situations.

Content
Consultative working methods / Customer-oriented approach in consulting / Competence areas of a consultant / Consulting process / Types of consulting and their usage / Development of competencies

Method
Lectures, demonstrations, examination

Prerequisites
HB1600 Process Approach in Business

Semester
Term 1