Ryhmä
2012
Yhteiskuntatieteiden, liiketalouden ja hallinnon ala
Laurea yhteinen
Ylempään ammattikorkeakoulututkintoon johtava koulutus
Group
2012
Social Sciences, Business and Administration
Laurea joint
Master's degree programmes
Ryhmä · Päätöksenteon ilmiöt johtamisessa, kehittämisessä ja asiakastyössä (HYA), Laurea yhteinen
Group · Päätöksenteon ilmiöt johtamisessa, kehittämisessä ja asiakastyössä (HYA), Laurea joint
Group HYA212SJ – Päätöksenteon ilmiöt johtamisessa, kehittämisessä ja asiakastyössä (HYA), Laurea joint
Curriculum
- Curriculum 2012 PDF EN PDF FI Text version EN Text version FI
Implementation plans
Semester 2/2012-2013, 1/2013-2014
| Course | Code | Credits | Implementation | Dates | |
|---|---|---|---|---|---|
| Thesis | 01031 | 30 | HYA1221 | 1 Jan 2013–31 Jul 2013 | PDF EN |
Semester 1/2013-2014
| Course | Code | Credits | Implementation | Dates | |
|---|---|---|---|---|---|
| Capital Investment Analysis | A9068 | 5 | HYA1311 | 26 Aug 2013–20 Dec 2013 | PDF EN |
| Change leadership and service culture | 01033 | 5 | HYA1311 | 26 Aug 2013–20 Dec 2013 | PDF EN |
| Management of business networks | 01043 | 5 | HYA1311 | 26 Aug 2013–20 Dec 2013 | PDF EN |
| Service Design in digital context | A9067 | 5 | HYA1311 | 26 Aug 2013–20 Dec 2013 | PDF EN |
| Cross cultural issues in service development | 01044 | 5 | HYA1311 | 1 Oct 2013–31 Jan 2014 | PDF EN |
Semester 2/2012-2013
| Course | Code | Credits | Implementation | Dates | |
|---|---|---|---|---|---|
| Futures thinking and foresight methodologies | 01032 | 5 | HYA1211 | 1 Jan 2013–31 Jul 2013 | PDF EN |
| Management Accounting and Control in Services | 01034 | 5 | HYA1211 | 1 Jan 2013–31 Jul 2013 | PDF EN |
| Service design process and methods | 01040 | 5 | HYA1211 | 1 Jan 2013–31 Jul 2013 | PDF EN |
| Current topics of service design Missing | 01041 | 5 | HYA1221 | 7 Jan 2013–21 Jun 2013 | PDF EN |
| Service Marketing and Selling | 01037 | 5 | HYA1221 | 7 Jan 2013–21 Jun 2013 | PDF EN |
| Social Innovation and Social Responsibility | A9102 | 5 | HYA1221 | 7 Jan 2013–21 Jun 2013 | PDF EN |
Semester 1/2012-2013
| Course | Code | Credits | Implementation | Dates | |
|---|---|---|---|---|---|
| Current topics of service design Missing | 01041 | 5 | HYA1211 | 6 Sep 2011–31 Jul 2012 | PDF EN |
| Entrepreneurship in services Missing | 01042 | 5 | HYA1211 | 6 Sep 2011–31 Jul 2012 | PDF EN |
| English for managers and professionals | 00669 | 5 | HYA1211 | 27 Aug 2012–21 Dec 2012 | PDF EN |
| Strategic service innovations and changing business models | 01035 | 5 | HYA1221 | 1 Sep 2012–25 Jan 2013 | PDF EN |
| Deep insights into customers and end-users | 01039 | 5 | HYA1221 | 6 Sep 2012–31 Jan 2013 | PDF EN |
| Design thinking | 01038 | 5 | HYA1221 | 6 Sep 2012–31 Jul 2013 | PDF EN |
| New service development and innovative service systems | 01036 | 5 | HYA1221 | 6 Sep 2012–31 Jul 2013 | PDF EN |
| Tools for visual communication in service design | 01351 | 5 | HYA1211 | 4 Oct 2012–7 Feb 2013 | PDF EN |