10.1.5 HB16 and HB20 BUSINESS PROCESSES

HB16 and HB20 BUSINESS PROCESSES 17 – 26 CR, 25.5 – 39 ECTS Credits
HB1600
Process Approach in Business

Compulsory
3 CR
4.5 ECTS Credits

HB1601
Information Technology as a Tool

Compulsory
2 CR
3 ECTS Credits
HB1602
Working in Simulated Business

Compulsory
2 CR
3 ECTS Credits
HB1603
Customer Driven Product Development

Compulsory
2 CR
3 ECTS Credits
HB1604
Establishing Customer Relationship

Compulsory
2 CR
3 ECTS Credits
HB1605
Business Logistics

Compulsory
2 CR
3 ECTS Credits
HB2000
Att sälja och förhandla på svenska

Obligatorisk
2 sv
3 ECTS Credits
HB2001
Meeting and Negotiation Skills

Compulsory
2 CR
3 ECTS Credits
HB2500
Graphic Design

Optional
2 CR
3 ECTS Credits
HB2501
Design Management

Optional
2 CR
3 ECTS Credits
HB2502
Som värd och gäst

Valfri
1 sv
1.5 ECTS Credits
HB2503
Clients, Values and Life-styles
Optional
2 CR
3 ECTS Credits
HB2504
Development of Processes

Optional
2 CR
3 ECTS Credits

Objectives

The student will adopt and apply the principles of process thinking and will understand the resulting added value to the customer. The student will be able to work with the organisation's processes and will be able to analyse, plan and develop the processes in accordance with the strategic goals. The student will develop interpersonal skills and communication skills to add success factors.

The entity Business Processes is based on the principles of process management. According to these principles, different types of processes form the basis for the activities and direction of an organisation. These processes extend throughout the entire mechanism. They are often classified as core processes of business operations, adding value and support at all levels. The descriptions of operational core principles may vary considerably from one company to another.