10.1.10.10 HB5506 Quality and Environmental Management 3 CR 4.5 ECTS Credits

Objectives
The student understands the importance and principles of Total Quality Management in various organisations and will be able to implement quality projects in his/her own competence area.

Content
Definition of Quality / Quality as Competitive Factor /Total Quality Management (TQM) / Continuous Improvement (kaizen) / Environmental Management / Life Cycle Theory / Quality Systems and Standards (ISO 9000, ISO 14001, EMAS) / Criteria for Quality Awards / Planning, Implementation and Maintenance of Quality System / Quality Manual / Auditing and Quality Certification

Method
Lectures, assignment, examination

Semester
Term 4