10.2.1 Courses offered in English

* Social, Cultural, and Ecological Environment of the Consumer 3 ects MP4303
* Consumer Behaviour in Tourism 3 ects MP7109
* International Tourism 3 ects MP7104
* Project Work in English 3 ects
* International Meetings and Negotiations 3 ects GY7106
* Event Management 3 ects GY7405
* Intercultural Communication 3 ects GY7009
* Leadership and Organizational Theories 3 ects GY2502
* Multiculturalism in Working Life 3 ects GY7008
* Business Co-operation in Hotel and Conference Management 3 ects MP3501
* Marketing of Facility Services 3 ects MP5303
* Basics of Corporate Security in the Field of Facility Management 3 ects GY7407
* Introduction to Statistical Methods 1,5 ects GY2302
* Finnish Cuisine 3 ects MP6302
* Wine and Dine 3 ects MP 7500

Objectives and content:
The course introduces the social, cultural and ecological factors that affect consumption and students will learn to characterize consumers and consumption based on these factors. Students gain insight into the study of consumption from the point of view of production and sustainable development. Students will understand that a consumption household is not only a part of its immediate surroundings but also of the global environment and they will be able to evaluate the importance of environment in consumer behaviour.

Prerequisites:
None

Method:
Lessons, assignments

Assessment:
Participation in the practice sessions, project work

Objectives and content:
The aim of studies is that students learn about consumption and consumer behaviour from the point of view of tourism. The course introduces the factors that affect consumer behaviour. Students become familiar with these economical, social, psychological, and cultural factors. Students learn the basic concepts of tourism and understand consumer behaviour in tourism.

Prerequisites:
None

Method:
Lessons, assignments

Assessment:
Participation in the practice sessions, project work

Credits:
3 ects

Objectives and Content:
The course provides the students with introductory knowledge of the main tourism destinations and attractions of the world. Other key factors included in the course are the significance and status of international tourism in modern society.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work, presentations

Term:

Credits:
3 ects

Objectives and Content:
Students will be working in small teams with students from other Degree Programmes. They will choose their own project and will work independently with their own team. The objectives are defined by the team, one of which naturally is to improve their language skills and skills in intercultural communication.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
The student recognizes the importance of communication skills in international communication and learns how to act as a participant, secretary, and chair in meetings and negotiations. Documentation of meetings and negotiations will be included.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
The course introduces the latest trends of event management within the hospitality and tourism fields in Finland and Europe together with introductory knowledge of the various phases in organizing large events. The student will be able to implement this knowledge and construct a well-functioning entirety in practice.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
The aim of this course is to raise the students´ level of awareness of the differences in communicative practices in different cultures and the consequences these differences might have in intercultural communication. The course will encourage the students to be critical about stereotypes in language and thinking.
The course offers a short introduction to communication theory and cultural differences in communicative practices, both with respect to verbal and non-verbal communication.

Prerequisites:
None

Method:
Lessons, practice sessions, project work

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
The students will gain insight into the significance of an organization with regard to the production of services and goods. Furthermore, the students will have knowledge of the internal and external structures of organizations and the effect of leadership on business operations. The students will be able to evaluate their own leadership skills with different theories of leadership and will strive to motivate their working society by their own actions.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work, workshop

Term:

Credits:
3 ects

Objectives and Content:
Students cover many aspects of life in a multicultural society and therefore the course provides the students with the knowledge and skills to enable them to work in the multicultural service sector.
The course is aimed at providing students with an insight into the meaning of culture and the life of a multicultural society. Through theory, development of practical skills, and project work, the students will be able to identify and understand the meaning of multiculturalism as a process in the service sector.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
The students will learn the importance of collaboration between companies and will learn to consider the needs of a multicultural clientele in producing efficient tourism, hotel, and conference services. The students will be able to identify the regional, national, and international co-operative partners. The course will provide the students with knowledge of organizational leadership skills of network enterprises in hospitality management.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work, written test

Term:

Credits:
3 ects

Objectives and Content:
The students familiarize themselves with the principles and characteristics of the marketing of services. The students will acquire knowledge of the features that influence corporate decisions of purchases, the industrial buying process, and their effect on the marketing of services and the special features of corporate marketing.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
Corporate security is one of the major responsibilities of a company's management.
It refers to the company's total management of security matters in order to create a safe working environment. Corporate security is part of corporate operations, supporting the company's objectives.
Practical security work consists of pro-active and preventive security work in order to control accidents and dangerous situations, loss and criminal activities as well as to create active capabilities for dealing with these situations.
This course has been designed for students to get an insight into the different aspects of managing security and how it is related to facility management Students will develop an understanding of the basics on how to analyse and assess risks in the security field.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, written test

Credits:
3 ects

Objectives and Content:
The methodology of the scientific approach serves three major purposes: rules for communication, rules for logical and valid reasoning, and rules for intersubjectivety. These three systems of rules allow us to understand, explain, and predict our environments and ourselves in a manner that other systems for producing information cannot do for us.
Basic elements of statistical research are Mode, Median, Mean, Dispersion, Standard deviation, Correlation, and Regression. That is also the main purpose of this course; to understand these basic elements of statistics.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, written test

Term:

Credits:
1,5 ects

Objectives and Content:
The course will provide the students with the basics of Finnish food culture and knowledge of the variations between the different regions. Not only do the regions, due to the large size of Finland, make a difference in food products but also the changes in temperature. The course will help students to understand the living in Finland and Finnish food culture.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, project work

Term:

Credits:
3 ects

Objectives and Content:
The students will know the different types of wines and the main wine areas of the world. They will learn to evaluate and choose wines and know the appropriate glassware.

Prerequisites:
None

Method:
Lessons, practice sessions

Assessment:
Participation in the practice sessions, written test

Term:

Credits:
3 ects