10.1.5.2 HB1600 Process Approach in Business (4.5 ECTS Credits)

Objectives
The student will adopt the principles of process thinking and will understand the benefits of application to the customer. The student will understand the significance of different client groups involved in business operations and will be able to describe the operations of an organisation by preparing ‘a model’ of these operations and processes.

Content
Process Thinking / Modelling of Processes / Value Chain / Customer Processes / Administrative Business Processes / Accounting and Finance as Process

Method
Lectures, essay, assignment

Prerequisites
HB1501 From Idea to Business Plan
HB1601 Information Technology as a Tool

Semester
Term 3 -4